Hôtel l'Arboisie, Megeve

Beautiful hotel. Staff more than helpful and very friendly. Rooms Immaculately clean & had all the facilities we needed. Don't let the distance out of town put you off... The shuttle bus is always available to leave the hotel & v prompt picking up from town. Stunning views on the 'Megeve side'. We'll be back please God!

The first room they put us in was next to the lift with no view. When we asked to be moved to a quieter place they did this immediately with no fuss and a better room and better view. Staff were very helpful and aimed to do more than the minimum. We really enjoyed our stay. Food was very good both breakfast and dinner.

We stayed a weekend and enjoyed very much the service. From the registration and check-out to the service at the restaurant for diner everything was perfect. The staff is very professional and a high sense customer service. The room is comfortable, however we had a neighbor making noise until 4am. We keep an excellent souvenir of this hotel that we can recommend. We would stay again.

Hotel L'Arboisie advertised a spa. However, the pool looked very unappealing, with cloudy water, the hot tub was cold, the steam room and sauna were both closed. The shuttle drivers were friendly and the food in the hotel was good and not bad value. The reception staff were unhelpful e.g.. When we told them that the ski hire shop we had chosen was near the Rochburne telecabin they would not allow the shuttle driver to take us there. Likewise, when one of our party needed a doctor because they couldn't walk - they told us to take the shuttle to one of the two stops that they use, which was three minutes walk from the doctor's surgery. We explained that the member of our party couldn't walk, and they told us that their drivers were "only insured to drive to the two allocated stops" which sounded like a feeble excuse. The hotel is advertised as ski in/ski out - this is not the case. Ski lockers in the underground garage and are not heated so boots etc don't dry out - so we took our boots to our rooms at night. I had ordered a twin-bedded suite, but it was not. The staff separated the two divans in order to make twin beds but the top mattresses were too wide for the bases - as a result it felt as if you were going to roll off the bed in the night. Breakfasts were an extra €21 per day - so we elected to buy our own provisions for our rooms. The location is not convenient - quite a drive out of Megeve . This is an expensive hotel and I would call it 3 star at best.

Only had 4 nights here but positives are friendly, nice food, clean and efficient. negatives are pool small and whole pool area needs updating with some colour! The hotel is not in centre of Megeve but the hotel will run you where you need to go