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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Bonerowski Palace

5-star5 stars
Rynek Glowny 42/ul. Swietego Jana 1, Krakow, Lesser Poland, 31-031, Poland

Luxury hotel with restaurant, connected to a shopping centre, near Main Market Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Booked a luxury suite, although, well decorated we were disappointed to find the room had…Jan 13, 2020
  • The location is perfect the concierge is helpful the room is opulentDec 12, 2019

Bonerowski Palace

from £101
  • Deluxe Studio
  • Executive Suite
  • Luxury Apartment
  • Junior Suite

What’s around Bonerowski Palace

Landmarks

  • In Old Town
  • Main Market Square - 2-minute walk
  • Wawel Castle - 14-minute walk
  • Oskar Schindler Factory - 33-minute walk
  • Cloth Hall - 1-minute walk
  • St. Mary's Basilica - 2-minute walk
  • Krakow Barbican - 6-minute walk
  • Dragon's Den - 16-minute walk

Getting around

  • Krakow (KRK-John Paul II - Balice) 18-min drive
  • Krakow Glowny Station 11-min walk
  • Krakow Lobzow Station 7-min drive
  • Krakow Prokocim Station 10-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self-parking* on site

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Nightclub
  • Sauna
Working away
  • 24-hour business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Handrails in stairways
Languages Spoken
  • English
  • German
  • Polish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Bonerowska – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Bonerowski Palace’s small print

Also known as

  • Bonerowski Palace Hotel Krakow
  • Bonerowski Palace Hotel Krakow
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  • Krakow Bonerowski Palace Hotel
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  • Bonerowski Palace Hotel
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  • Bonerowski Palace
  • Palac Bonerowski Hotel Krakow
  • Palac Bonerowski Krakow
  • The Bonerowski Palace Hotel Krakow
  • Bonerowski Palace Hotel
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Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: PLN 500 per stay

Optional extras

Self-parking costs PLN 90.00 per day

Rollaway beds are available for PLN 200 per night

Buffet breakfast is offered for an extra charge of PLN 75 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of PLN 90 per pet, per night

Airport shuttle service is offered for an extra charge of PLN 95 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bonerowski Palace

  • Does Bonerowski Palace offer free cancellation for a full refund?
    Yes, Bonerowski Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Bonerowski Palace?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Bonerowski Palace?
    Yes. Self-parking costs PLN 90.00 per day.
  • Are pets allowed at Bonerowski Palace?
    Yes, pets are welcome. There's a charge of PLN 90 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at Bonerowski Palace?
    You can check in from 3 PM to 2:00 AM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Bonerowski Palace?
    Yes, there's an on-site restaurant, Bonerowska.
  • Is an airport shuttle service offered by Bonerowski Palace?
    Yes, an airport shuttle is available. The charge is PLN 95 per vehicle one way.

Recent reviews

Superb 9.2 From 70 reviews

Good 6.0
Average
Water in bathroom was not hot, sheets on bed were stiff and felt like a waterproof sheet. Breakfast very ordinary.
Christine, gb3 night trip
Very good 8.0
Great location
Great location, nice staff and service. Large suite, comfortable bed and big bathroom. Generally very nice but plug didn’t close in bath and so couldn’t use it. No shower screen so although nice powerful shower was a plus, the water went everywhere. Air conditioning dial not working so couldn’t control this. Nevertheless, we did enjoy the stay!
Suzie, gb1 night romance trip
Exceptional 10.0
Priceless stay in beautiful place.
Nothing to complain about the hotel, staff and service. However the privileged location of the hotel makes difficult to access with own car. Specially this with the local police whom seem not to like foreign registered vehicles in the zone. Since I was requested to leave immediately the zone, not once but in two occasion in two days without consideration that I had to unload or load lots of luggage. I credit the staff with their surprise and embarrassment and annoyance due to the behavior of the local police. Hope the hotel can find a solution for future guests. Again, I have to stress the hotel location, staff politeness and exquisite Cousine are an absolute 10 for the hotel.
Ovidio, us1 night trip
Very good 8.0
Location best part of Bonerowski Palace
First off it needs to be understood the hotel is located in a building that is hundreds of years old. That being said the standard of five star by which hotels are measured in the United States is definitely not the same in Poland. Whereas this hotel has a fantastic location near the main square, it does leave several areas that need to be improved. The mattress of the bed is thin and hard. One would expect a better quality mattress in a hotel of that caliber. Secondly it is impossible to make a local phone call from your room. You actually have to go down to the reception so that they can make the call for you. There is no clock radio on the nightstand which would be a welcome addition to the room for someone needing to tell time in the middle of the night. Otherwise, the hotel was decent for sleeping but not necessarily for spending extended time in During the day. Staff were very nice especially Beata who worked at the reception desk. Charming personality and very helpful.
Jeffrey, us2 night trip
Poor 2.0
Ужасная гостиница. Кроме локации, макс 3 звезды
Violetta, us1 night business trip
Exceptional 10.0
Amazing
Amazing hotel, fabulous location in a beautiful city. I cannot think of one negative thing to say about our stay at the hotel. From the room to staff and everything in between it was perfect. We were in room 201 and if it’s available request that room. My advice, if you are visiting Krakow stay here!
David, us6 night family trip
Exceptional 10.0
Na
Izabella, us4 night family trip
Exceptional 10.0
Fantastic hotel!
Amazing boutique hotel, gorgeous spacious rooms, fantastic location.
us2 night trip
Exceptional 10.0
Bonerowski Palace, a great place to stay in Krakow
Perfect location in a lovely traditional hotel. Staff and service are friendly, knowledgeable and helpful and we were quite pleased with the restaurant, both for breakfast as well as dinner. Would definitely recommend staying here!
John, us2 night family trip
Exceptional 10.0
Great location and beautiful property
Large comfortable rooms, beautiful breakfast area and very centrally located right on the main square.
us2 night trip

Bonerowski Palace

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