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All properties in Playa del Carmen, Quintana Roo, Mexico

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Adults-only beachfront property with spa, near El Camaleon Mayakoba Golf Course

  • Free cooked-to-order breakfast, free WiFi and free parking
From
£329

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Km. 298.8 Carretera #307, Playa del Carmen, 77710, QROO, Mexico
8.6.Fabulous.
  • Beautiful resort, need some work. They just opened December 18 so everything is still…

    Jan 3, 2021

  • Beautiful property, great amenities, and terrific staff.

    Aug 8, 2021

See all 133 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Dining options
Transport options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 128 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa

What’s around

  • On the beach
  • El Camaleon Mayakoba Golf Course - 29-minute walk
  • Tres Rios Ecopark - 1.9 mi / 3 km
  • Grand Coral Golf Riviera Maya - 3.8 mi / 6.1 km
  • Maroma Beach - 5 mi / 8 km
  • Quinta Avenida - 5.4 mi / 8.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, Patio - Water Circuit included
  • Beach Front Casita - Water Circuit included
  • Patio Diamond Suite - Water Circuit included
  • Cenote Lagoon Deluxe Junior Suite - Water Circuit included
  • Palafitos Junior Suite - Water Circuit included
  • Beach Front Presidential Suite - Water Circuit Included

What’s around

Landmarks

  • On the beach
  • El Camaleon Mayakoba Golf Course - 29-minute walk
  • Tres Rios Ecopark - 1.9 mi / 3 km
  • Grand Coral Golf Riviera Maya - 3.8 mi / 6.1 km
  • Maroma Beach - 5 mi / 8 km
  • Quinta Avenida - 5.4 mi / 8.7 km
  • Plaza Las Americas - 6.6 mi / 10.6 km
  • Mamitas Beach Club - 6.9 mi / 11.2 km
  • Playa del Carmen Main Beach - 7 mi / 11.2 km
  • Playa del Carmen Maritime Terminal - 8.2 mi / 13.2 km
  • Playacar Golf Club - 8.9 mi / 14.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 45-min drive
  • Airport shuttle (surcharge)
map
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Km. 298.8 Carretera #307, Playa del Carmen, 77710, QROO, Mexico

At a glance

Size

  • 128 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-1:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 2 per room (up to 23 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property
  • Caters to adults only
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • Free cooked-to-order breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2260
  • Conference space size (meters) - 210

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built – 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
  • All buffet and à la carte meals and snacks included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports are included.

Lessons/classes/games
  • Cooking
  • Language

Entertainment
  • On-site live performances

Not included
  • Use of golf equipment
  • Room service
  • Activities and services offered by independent operators
  • Off-site tours

Spa

Blue Diamond Spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Aquamarina Restaurant – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Ceviche-Tapas Bar – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Ambar Restaurant – Overlooking the garden, this fine-dining restaurant specialises in fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Marina on site
  • Sauna
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of USD 35 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

On-site PCR COVID-19 testing is available for a USD 125 fee, and antigen/rapid COVID-19 testing is available for a USD 50 fee; reservations are required for on-site testing.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
  • Blue Diamond Riviera Maya All Inclusive Adults Only
  • Blue Diamond Luxury Boutique All Inclusive Adults Only
  • Blue Diamond Inclusive Carmen
  • Blue Diamond Riviera Maya All Inclusive Adults Playa del Carmen
  • Blue Diamond Riviera Maya Playa del Carmen
  • Blue Diamond Riviera Maya All Inclusive Adults
  • Blue Diamond Riviera Maya Adults Playa del Carmen
  • Blue Diamond Riviera Maya Adults
  • Blue Diamond Riviera Maya All Inclusive Resort
  • Blue Diamond Luxury Boutique Adults Playa del Carmen
  • Blue Diamond Luxury Boutique Adults

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Blue Diamond Luxury Boutique - All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 10 kg per pet. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 1:00 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and garden views. Nearby restaurants include Casa del Lago (10-min walk), El Puerto (3.2 mi) and La Brasserie (4.1 mi).
  • Yes, an airport shuttle is available.
  • Have fun with on-site activities such as volleyball and cycling. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Blue Diamond Luxury Boutique - All Inclusive - Adults Only also has 2 bars and a sauna, as well as a steam room and a garden.
8.6.Fabulous.
  • 4.0.Fair

    My husband and I were very excited to stay at this hotel based on good reviews and beautiful photos. However, we were very disappointed. ROOM: Our room smelled SO BAD! My husband assumed it was cleaning products, but they were so pungent and smelled awful. (My clothes smelled like the room the rest of the trip!) The room itself was made with very cheap floors that were lifted in areas, as well as the curtains were very stained and gross. The bathroom had no AC and was VERY HOT. On top of that, the toilet area smelled liked sewage. We had to keep the door closed to it all the time to avoid the heat and smell. The water first was scalding hot for a while before it would become cool. Something about the piping they have onsite. The water was also very salty - of course, don't drink the water - but for brushing your teeth, it was gross. FOOD: HORRIBLE! Every restaurant looked like luxury and presented the food in pretty ways, but the taste fell so far short from anything tasty. SERVICE: Some of the staff was very nice and accommodating, but other staff members treated us like we were inconveniencing them just by placing drink/food orders. BIKES: We were told we would be able to ride bikes through the resort, but we could rarely ever find bikes to ride. GROUNDS: Great lobby, very grand. Pretty walkways through the skinny, long strip of the resort. The pool area was nice and pretty, but small. The beach was not very attractive, so we did not spend much time there.

    3 night romance trip, Aug 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The food was excellent and the food staff were friendly. There was a snag in getting our COVID test results. We had to keep asking for the print out for two days after we had taken the test and had been told we were COVID negative. That was unnecessarily stressful and the reception staff did not seem to be very responsive.

    4 night trip with friends, Jul 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My second time here and we love it. Small, secluded, quiet, staff is amazing. We will keep coming back.

    5 night romance trip, Jul 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The attention to detail was incredible, but what made our stay very special was their staff… thanks to Miguel, Margarita, Alex,Pedro, Fernando…. Incredible people who cares about their guests. We will definitely be back!!

    6 night romance trip, Jul 22, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    This was our second time here. Our first visit was when they first opened. We definitely saw some things that need to be repaired and updated but it didn't affect our experience. We stayed in a patio diamond suite and had our own private pool as well as a smaller dipping pool. The room also comes with a butler which was nice. Our room happened to have two bathrooms which was nice and unexpected. The room was large and spacious with an entirely separate sitting area. On our last day we upgraded to an ocean front room which was spectacular! The view of the ocean, roof top pool, and large beautiful bathroom were amazing. Definitely worth the extra expense! I highly recommend this resort and would stay here again. Pros: Spa- we had an 80 minute couples massage Food- every meal was delicious and Margarita and Alexander made it a fun experience! Bikes- I highly recommend taking a bike ride throughout the resort and exploring the hidden paths! They are free and you just grab one when you see one. Complementary Covid test for flight home- this was a quick and easy test that we had to have the day before our flight. Results come back to your email within 10 minutes and you just upload them to your flight app. Cons: Beach- the seaweed problem really prevents being able to get in the water at all. Shower- it took up to 15 minutes for the water to get hot in the patio diamond suite. However, in the beachfront room it got hot right away.

    4 night romance trip, Jul 17, 2021

    Verified Expedia guest review

  • 8.0.Very good

    nice place

    5 night romance trip, Jul 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a great time! The quality of food and drinks were amazing, and Carmen (at the Concierge desk) was above and beyond our entire stay…great service all the way😃

    3 night romance trip, Jul 1, 2021

    Verified Expedia guest review

  • 4.0.Fair

    This was my second time at Blue Diamond. The property and service has deteriorated significantly and I would not recommend to travelers seeking a luxury hotel. The walkway to our room had numerous rotten boards to the point where we felt it was unsafe. Several guests reported leaking roofs in their room. We lost power when using a hair dryer and the solution was to take our hair dryer. The staircase banister leading down to a cenote was completely loose. This was unsafe, but add to it that a seven foot crocodile lived there and something very bad could easily happen. At the pool, the staff didnt keep up with the wet towels left about so it felt sloppy. The music at the pool was really bad. It was a loop of the same pop songs covered as easy listening repeated over and over. We must have heard the same songs 2-3 times a day. The beach was inaccessible due to seaweed and the resort didnt have tractors or the right equipment to remedy the situation. By contrast we visited a nearby beach with better equipment and it was enjoyable. The dock was completely broken and inaccessible. As fas as service goes, we were also disappointed. Upon arrival, we asked to join a cooking class. The following day within an hour of the class we were told there wasn't room for us. Also, we signed up for the Temezcal ceremony and upon check-in for the ceremony we were told it was full. The bar staff and wait staff were courteous and friendly - no complaints there.

    5 night romance trip, Jun 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very private and romantic property. Staff is extremely accomodating and professional. Food was excellent and most likely better than any other all-inclusive resort in the area. The ambiance at both restaurants was exclusive and romantic with everything being prepared to order. The diamond/jungle suite was spacious and backed up into the jungle for a private viewing of the unique wildlife in the area, which we did see on many occassions. The spa was never packed and we enjoyed a day lounging in the facilities by ourselves, which is probably impossible at some of the larger resorts. The beach view is beautiful if you can accept the seaweed as part of the experience. Some of the facilities need repair including our suite which was leaking, but thankfully into one of our three showers. They could also use a legitimate cafe with espresso machine and barista and not just an area with a nespresso although the financiers are delicious with the nespresso. Overall if you are looking for a private romantic getaway, this is a guaranteed win.

    6 night romance trip, Jun 28, 2021

    Verified Expedia guest review

  • 2.0.Poor

    This resort was an unfortunate experience. I’ll start from the biggest disappointment to smallest. 1) There was a tremendous discovery of a bug infestation in our room. The front desk and concierge had no sense of urgency to resolve the situation nor did we receive any kind of apology or reparation for the inconvenience and paranoia caused affecting the remainder of our stay. Instead, we were hit with a bill at check out. 2) I contracted food poisoning my second to last day there and came home sick 3) the beach was non accessible (even to wet our feet) as there were mounds of seaweed blocking any kind of physical access and foul odor preventing any kind of closeness. 4) there weren’t any cooling areas as the pools were all filled with very warm water and the cenote was covered with lily pads 5) shortage of shaded areas as the limited amount of umbrellas were quickly taken early in the morning 6) advertised cigar lounge no longer exists, advertised dvd players in rooms non-existent, gift shop closed and outdoor bathtubs filled with ants and other insects truly minimizing enjoyment and relaxation. All of these things were brought to the attention of the front desk with pictures to prove it and we were looked at as if we had two heads. Very disappointing and unfortunate experience.

    4 night romance trip, Jun 6, 2021

    Verified Expedia guest review

See all 133 reviews