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1 room, 2 adults

Waterstones Hotel

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Off International Airport Approach Road, Marol, Andheri - East, Mumbai, Maharashtra, 400059, India

Luxury Mumbai hotel with outdoor pool, connected to a shopping centre
  • Free buffet breakfast, free WiFi in the lobby and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 717 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Wellness
Great wellness & sports facilities
Pool
Great pool
Value
Fairly good value for money
WiFi
Complaints about WiFi

Waterstones Hotel

from £82
  • Boutique Double (Club Access Mon-Thurs
  • Suite, 1 King Bed
  • Executive Room, 1 Double or 2 Single Beds
  • Boutique Single (Club Access Mon – Thurs Only)
  • Premier Room

What’s around Waterstones Hotel

Landmarks

  • In Western Suburbs
  • MIDC Industrial Estate (25-minute walk)
  • Powai Lake - 2.8 mi / 4.5 km
  • Phoenix Market City Mall - 2.6 mi / 4.2 km
  • Shoppers Stop - 2.7 mi / 4.4 km
  • Sanjay Gandhi National Park - 3.7 mi / 6 km
  • Juhu Beach - 5.9 mi / 9.4 km
  • KidZania Mumbai - 3.9 mi / 6.3 km

Getting around

  • Mumbai (BOM-Chhatrapati Shivaji Intl.) 3-min drive
  • Mumbai Andheri Station 5-min drive
  • Mumbai Ghatkopar Station 6-min drive
  • Mumbai Vile Parle Station 6-min drive
  • Marol Naka Station 8-min walk
  • Airport Road Station 10-min walk
  • Chakala Metro Station 24-min walk
  • Free area shuttle
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *

Transport

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Free area shuttle

  • Free ski shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Free ski shuttle
  • Fitness facilities
  • Indoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2005
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Pay films
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

White Barn – This poolside restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

All Stir Fry – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

On The Rocks – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Van Gogh Bar – This bar is located by the pool and specialises in international cuisine. Open daily.

Waterstones Hotel’s small print

Also known as

  • Waterstones Hotel Mumbai
  • Waterstones Hotel Hotel Mumbai
  • Waterstones Hotel
  • Waterstones Mumbai
  • Waterstones Hotel Hotel
  • Waterstones Hotel Mumbai
  • Waterstones Hotel Hotel Mumbai
  • Waterstones Hotel Hotel
  • Waterstones Hotel Mumbai

Policies

Payments made at the hotel using American Express cards will incur an additional surcharge, plus taxes. For more details, please contact the property using the information found on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to midnight
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Credit card charges are subject to an extra charge of 1 per cent

    Rollaway beds are available for INR 1000 per night

    Babysitting/childcare is available for an extra charge

    WiFi is available in guestrooms for INR 200 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Good 7.2 From 110 reviews

    Very good 8.0
    Good food,clean friendly
    Mahebub, gb5 night trip with friends
    Poor 2.0
    Poor. Asked for a NON-smoking room. couldn't offer one. After all hotel offered an upgrade in the non-smoking area. which was nice. But once in the room you could smell the cigarettes from far. Having a late flight, wasn't allowed to spend my waiting time at the pool after my checkout. Poor service! will not rebook here again.
    gb1 night business trip
    Exceptional 10.0
    Excellent
    It was amazing stay. Good service. Staff very helpful. Treated like v.i.p. Would recommend friends and family to stay. Food was expensive. For vegetarians was not that many options had to go out to eat. Especially if you needed without onion and garlic. No decaf tea. If this was provided, I think customers who don't have caffeine would have option to drink.
    Sheela, gb2 night family trip
    Poor 2.0
    Very bad experience! Not happy!
    Why was it bad? I would be lying if I said that this wasn't a good hotel; on paper at least. I stayed here for one (Saturday) night and chose the hotel for one final night of "luxury" after having spent 2 weeks in a basic beach hut in Goa. It was also picked for convenience as it was right next to the airport and we had an early flight. This was great (although the hotel charges about £10 for what is a 5 min walk or you can find a tuck tuck out front which costs £0.60.) The room was clean and had all the things you would expect in a 4/5* hotel. The hotel has a separate building/club with some outstanding facilities: Spa, amazing pool, gym, bar, etc... HOWEVER, what is not mentioned anywhere on the Hotels.com site and what I later found out to my despair is that PAYING hotel guests do not have access to said facilities on the weekend. I was therefore refused access to the majority of the services that the hotel "offers".I am not sure who is at blame - hotels.com for having the wrong info on their site or the hotel itself. I would avoid this hotel as there are a range of others in the area. Finally, (and in fairness I neglected to see this on the site) wifi is chargeable at about £10 per day. To put this into perspective, I paid the same price for 11 nights in Goa as I did for one night here and wifi was free... In conclusion, I could have paid a fifth of the price and had the same elsewhere i.e. A room and a bed. I feel robbed
    Jack, gb1 night romance trip
    Good 6.0
    So-so
    An OK hotel. Only highlight is the clubhouse. Accomodations block not too impressive.
    Kim Moh, sg4 night business trip

    Waterstones Hotel

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