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Waterstones Hotel

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Front of property
Outdoor pool, open 6 AM to 11:00 PM, pool cabanas (surcharge)
Outdoor pool, open 6 AM to 11:00 PM, pool cabanas (surcharge)
Outdoor pool, open 6 AM to 11:00 PM, pool cabanas (surcharge)
42-inch LED TV with cable channels, TV, DVD player

Overview of Waterstones Hotel

VIP Access

Waterstones Hotel

4.5 star property
Luxury Mumbai hotel with 1 outdoor pools, connected to the convention centre

7.8/10 Good

313 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Lounge area
Map
Off International Airport Approach Road, Marol, Andheri - East, Mumbai, Maharashtra, 400059

Room options

About this area

What's nearby

  • In Marol
  • Powai Lake - 6 min drive
  • Juhu Beach - 28 min drive
  • U.S. Consulate General - 30 min drive
  • Haji Ali Dargah - 18 min drive
  • Gorai Beach - 37 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 5 min drive
  • Mumbai Andheri Station - 5 min drive
  • Mumbai Ghatkopar Station - 6 min drive
  • Mumbai Vile Parle Station - 6 min drive
  • Marol Naka Station - 8 min walk
  • Airport Road Station - 10 min walk
  • Saki Naka Station - 21 min walk
  • Free airport shuttle
  • Free local area shuttle
  • Free ski shuttle

Restaurants

  • Trendz - 5 min walk
  • 24/7 Restaurant - 8 min walk
  • Baluchi - 8 min walk
  • Persian Darbar - 8 min walk
  • JW Cafe - 13 min walk

About this property

Waterstones Hotel

Featuring a free ski shuttle, Waterstones Hotel is a great choice for your ski holiday in Mumbai. Guests can indulge in deep-tissue massages, body wraps or facials, and White Barn, one of 3 restaurants, serves international cuisine. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a free airport shuttle. The airport proximity and local sightseeing get great marks from fellow travellers. Public transportation is only a short walk: Marol Naka Station is 8 minutes and Airport Road Station is 10 minutes.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle
  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Tennis lessons
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Pool table
  • Ping pong

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (30000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • An outdoor pool
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site
  • Arcade/games room
  • Spa services
  • Indoor tennis courts
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Grab bar near toilet
  • Wheelchair-width doorways

Languages

  • English
  • Hindi

Ski

  • Free ski shuttle

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Phone

Food and drink

  • Oven
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.

Dining

White Barn – This poolside restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
All Stir Fry – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
On The Rocks – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Van Gogh Bar – This bar is located by the pool and specialises in international cuisine. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge

Renovations and closures

This property is closed from 31 March 2022 to 31 December 2022 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for INR 1000.0 per night

Pool, spa, & gym (if applicable)

  • Facility access costs INR 1250 per accommodation, per day
  • Pool access available from 6 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests booked in Boutique rooms are charged a facility fee to access the following Club amenities: Tennis and squash courts, games room, billiard and cards room, library, music and movies lounges. Guests booked in other room categories receive full club access at no charge.
Per property policy, group bookings are not permitted to order outside food.
Portable speakers and playing loud music are not permitted.
Outside alcohol is not permitted.

Also known as

Hotel Waterstones
Waterstones Hotel
Waterstones Hotel Mumbai
Waterstones Mumbai
Waterstones Hotel Hotel
Waterstones Hotel Mumbai
Waterstones Hotel Hotel Mumbai

Frequently asked questions

Is Waterstones Hotel currently open?
This property is closed from 31 March 2022 to 31 December 2022 (dates subject to change).
Does Waterstones Hotel offer free cancellation for a full refund?
Yes, Waterstones Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Waterstones Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Waterstones Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 11:00 PM.
Are pets allowed at Waterstones Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Waterstones Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Waterstones Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Waterstones Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball, racquetball/squash and volleyball. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Waterstones Hotel also has 2 bars, a sauna and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Waterstones Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine, garden views and poolside dining. Nearby restaurants include Trendz (5-min walk), 24/7 Restaurant (8-min walk) and Baluchi (8-min walk).
What's the area around Waterstones Hotel like?
Waterstones Hotel is in Marol, a short 8-minute walk from Marol Naka Station.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

8.1/10

Property conditions & facilities

6.2/10

Eco-friendliness

10/10 Exceptional

wendy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

wendy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

prashant, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Minyoung, 2-night trip
Verified Hotels.com guest review

6/10 Good

Seungsoo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good experience
Vidhi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very Good
Recommended. 5 star
Asif, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ankit, 1-night trip
Verified Hotels.com guest review

6/10 Good

John, 2-night trip
Verified Hotels.com guest review

2/10 Poor

NOTHING!!!!
Charanbir, 2-night trip
Verified Expedia guest review