All hotels in Lackawanna, New York, United States of America
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Best Western Plus the Inn of Lackawanna, Lackawanna

2.5 stars
2500 Hamburg TurnpikeLackawannaNY14218United States of America, ‏‎0203 027 9779
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Good3.9 / 5
Comfort
Rather comfortable
Breakfast
Tasty breakfast
Value for money
Best value for money
Food
Delicious food
185See all 185 Hotels.com reviews
From 199 reviewsTripAdvisor Traveller Rating

Best Western Plus the Inn of Lackawanna, Lackawanna

Hotel Info: 020 3027 9803

from £88
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Suite, 1 King Bed, Non Smoking, Refrigerator
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator

At a glance

Key facts

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Best Western Plus Inn Lackawanna
  • Best Western Plus Lackawanna
  • Lackawanna Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free buffet breakfast
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Connecting/adjoining rooms available

Best Western Plus the Inn of Lackawanna, Lackawanna’s small print

Also known as

  • Best Western Plus Inn Lackawanna
  • Best Western Plus Lackawanna
  • Lackawanna Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 185 reviews

Best Western Plus the Inn of Lackawanna, Lackawanna
Excellent4.0 / 5
Nice stay
I stayed here for four days during mid July to attend a national motorcycle rally held nearby. Staff was friendly, room was clean, AC & fridge worked well, breakfast was typical of hotel breakfast. Overall great experience would stay again.
4 night trip
Best Western Plus the Inn of Lackawanna, Lackawanna
Outstanding5.0 / 5
Nice, clean hotel, with great breafast!
We stayed for three days and enjoyed the location, (close to our daughters home) the pool, the breakfasts. It was located on #5 Freeway along the shore within easy driving of restaurants and shopping. Good access to the Niagara Falls Park. The surrounding businesses were not offensive, although the hotel sign is a little difficult to spot.
2 night family trip
Best Western Plus the Inn of Lackawanna, Lackawanna
Excellent4.0 / 5
A good night's sleep
Overall a decent one night stay. A very friendly man at the reception when we left made up for a very unfriendly woman that checked us in. No restaurant within 10 min walking distance. Breakfast meh. And what's up with all the plastic, people? I visited 17 motels and hotels on my travels across the US and Canada and everyone of them had an overflow of plastic wrappings/containers for individual jams and soaps and shampoos and styrofoam plates and plastic and paper cups wrapped in plastic... It's 2016! We're hanging on this earth by a thread! This does not apply specifically to this establishment, but to American hotels in general. We had dinner at Mulberry Italian Ristorante in Bethlehem Park in Lackawanna. Lasagne to die for and good service.
1 night romance trip
Best Western Plus the Inn of Lackawanna, Lackawanna
Good3.0 / 5
Pick another place!
With better staff and customer service this could be really good. Our check in was tepid at best, giving us the feeling we were not welcome. The in-room jacuzzi was a great bonus, and the bed was comfortable. We stayed on Thursday night and were looking forward to sleeping in a bit on Friday but housekeeping started vacuuming the corridor soon after 8am despite at least 6 "Quiet Please" signs on doors. Breakfast was adequate provided you were not depressed by the staff who all seemed tired of people. Overall not worth returning. And the map location makes it seem there would be a view of the lake, when in fact all you can see is the highway and a railroad track!!
1 night romance trip
Best Western Plus the Inn of Lackawanna, Lackawanna
Outstanding5.0 / 5
Quality of Service
Nice hotel, great staff, very clean, average breakfast, 24 hour coffee and juice. Good price. Would definately stay again.
1 night business trip

See all reviews

Best Western Plus the Inn of Lackawanna, Lackawanna

Is the description of this hotel not correct? Tell us