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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Ocean Coral & Turquesa - All Inclusive

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront property with 9 restaurants, spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Pool
Great pool
WiFi
Good internet service
Food
Delicious food
Bar
Bar is awesome

Ocean Coral & Turquesa - All Inclusive

from £84
  • Privilege Junior Suite Garden Jetted Tub
  • Junior Suite, Balcony, Ocean View
  • Junior Suite, Balcony, Garden View
  • Privilege Master Suite
  • Privilege Junior Suite Ocean View
  • Daisy Junior Suite Familiar
  • Daisy Junior Suite Familiar Sea View

What’s around Ocean Coral & Turquesa - All Inclusive

Landmarks

  • On the beach
  • Petempich Bay - 22-minute walk
  • Crococun Zoo - 34-minute walk
  • Ojo de Agua Beach - 44-minute walk
  • Puerto Morelos Town Square - 2.9 mi / 4.7 km
  • San Jose Catholic Parish - 2.9 mi / 4.7 km
  • Artisans Market - 3 mi / 4.8 km
  • Puerto Morelos Reef - 3 mi / 4.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 23-min drive
  • Shopping centre shuttle (surcharge)

At a glance

Key facts

Size

  • 591 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4-12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking (limited)

Offsite

  • Shopping centre shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 9 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Pilates classes on site
  • Snorkelling on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 21
  • Year Built – 2008
  • Lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay films
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Windsurfing equipment
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Dining

Blue Moon – This fine-dining restaurant only serves dinner.

Route 66 – This restaurant specialises in American cuisine and only serves dinner.

Ritratto D Italia – This restaurant specialises in Italian cuisine and only serves dinner.

Los Girasoles – This restaurant specialises in Mexican cuisine and only serves dinner.

Ocean Coral & Turquesa - All Inclusive’s small print

Also known as

  • Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Ocean Coral Turquesa
  • Ocean Coral And Turquesa
  • Ocean Coral & Turquesa - All Inclusive All-inclusive property
  • Ocean Coral & Turquesa - All Inclusive Puerto Morelos
  • Ocean Coral Turquesa Puerto Morelos
  • Ocean Coral & Turquesa Hotel Puerto Morelos
  • Ocean Coral & Turquesa - All Inclusive All-inclusive property
  • Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
  • Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Ocean Coral & Turquesa - All Inclusive Puerto Morelos
  • Ocean Coral Turquesa Puerto Morelos

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: MXN 20 per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of MXN 800

Babysitting/childcare is available for an extra charge

Shopping centre shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ocean Coral & Turquesa - All Inclusive

  • Is there a pool at Ocean Coral & Turquesa - All Inclusive?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Ocean Coral & Turquesa - All Inclusive?
    Sorry, neither pets and nor service animals are allowed.
  • Is parking offered at Ocean Coral & Turquesa - All Inclusive?
    Yes, there's free self parking. Parking spaces may be limited.
  • What are the check-in and check-out times at Ocean Coral & Turquesa - All Inclusive?
    You can check in from 3 PM to 5:30 AM. Check-out time is noon. Late check-out is available for a charge of MXN 800 (subject to availability).
  • Are there restaurants at or near Ocean Coral & Turquesa - All Inclusive?
    Yes, there are 9 on-site restaurants.

Recent reviews

Very good 8.0 From 1,235 reviews

Very good 8.0
Average hotel
The facilities were good but the rooms were smelly and damp and lots of insects. we made a complaint to hotels.com and was advised to speak to the staff st the hotel, who then moved us. But overall the rooms are not good,the hotel definitely needs refurbishment. There was only one member of staff at the reception during check in and check out, so you always have to wait. The shop in the hotel was overly priced. Overall I would rate the hotel as a 3 star.
Divyeshkumar H, gb4 night family trip
Very good 8.0
The hotel was nice although we changed rooms 4 times the weather could have been better the food in hotel wasn’t much to write home about
April, gb6 night family trip
Exceptional 10.0
Great resort but hard sell is a put off
Everything was great except the hard sell on the H10 Premium. I walked out on it in the end as it was a high pressure sales pitch where you are heavily pressured into making a decision right there and then and not given time to think. To put a female line traveller in this position is pretty disgusting and it left a really sour taste in my mouth. Everything else about the resort was great.
michelle, gb8 night trip
Exceptional 10.0
Amazing Stay!
My experience was amazing! This was actually my first all-inclusive! Any others that I try will have a bar to reach. I went with my friend who has been to several all-inclusive resorts and he loved it as well. The food was amazing! Definitely go to the Italian restaurant (indoors). The steak and lamb dishes are perfect! Loved the bar in the one of the 4 pools on the property. Beach view was amazing. Very friendly workers! Very clean! Many activities to participate in on the resort! Bowling, kayaking, Zumba, teen room, kids room, dancing, beach volleyball different shows every night! Be sure to look at the activities bulletin when you first arrive!
Kaila, us3 night trip

Ocean Coral & Turquesa - All Inclusive

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