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Sandos Playacar Select Club Adults Only- All inclusive

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Free minibar, in-room safe, desk, laptop workspace
Buffet
Select Superior | Free minibar, in-room safe, desk, laptop workspace
Restaurant
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Overview of Sandos Playacar Select Club Adults Only- All inclusive

VIP Access

Sandos Playacar Select Club Adults Only- All inclusive

4.0 star property
Adults-only beachfront property with spa, near Quinta Avenida

7.8/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Paseo Xaman-ha Lote 1, Mza 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

Guests rated this location 8.8/10 - Excellent

Main amenities
  • 10 restaurants and 6 bars/lounges
  • 2 outdoor tennis courts
  • Beach umbrellas
  • Daily housekeeping
  • Free use of bicycles
  • Full-service spa
  • Health club
  • Nightclub
  • On the beach
  • Outdoor pool
  • Sauna
  • Steam room
Feel at home
  • Cable/satellite TV service
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Garden
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • In Playacar
  • Quinta Avenida - 19 min walk
  • Playa del Carmen Main Beach - 20 min walk
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Playacar Golf Club - 5 min drive
  • Mamitas Beach - 14 min drive
  • Xplor Theme Park - 12 min drive
  • Gran Coyote Golf - 14 min drive
  • Xcaret Eco Theme Park - 15 min drive
  • Ferry to Cozumel - 17 min drive
  • El Camaleon Mayakoba Golf Course - 19 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 15 min walk
  • Lara & Luca - 12 min walk
  • RIU Lupita: Restaurante Dante - 10 min walk
  • El Gran Taco - 19 min walk
  • Restaurante XUL-HA. Mayan cuisine. - 6 min drive
Map

About this property

Sandos Playacar Select Club Adults Only- All inclusive

At Sandos Playacar Select Club Adults Only- All inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll only be within a 10-minute drive of Quinta Avenida. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 10 restaurants, and the 6 bars/lounges are great places to grab a cold drink. Other features of this upmarket property include a nightclub, a beach bar and a health club. The helpful staff and restaurant get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 276 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • 24-hour room service
  • 3 coffee shops
  • Beach bar
  • Coffee/tea in a common area
  • Poolside bar
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Kayaking
  • Sailing
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Skydiving nearby

Working away

  • Computer station
  • Meeting rooms

Services

  • 24-hour front desk
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Concierge services
  • Dry cleaning/laundry services
  • Free bike hire
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 18 holes of golf
  • 2 outdoor tennis courts
  • 3 buildings/towers
  • An outdoor pool
  • Arcade/games room
  • ATM/banking
  • Full-service spa
  • Garden
  • Health club
  • Hot tub
  • Massage/treatment rooms
  • Nightclub
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Turndown service

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs

Special features

Spa

The on-site spa has 22 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 5000 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2100 per person (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

Sandos Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Playacar Beach Select Club Playa del Carmen
Sandos Playacar Beach Select Club
Sandos Playacar Beach Select Club All Inclusive
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Select Club All Inclusive Adults
Sandos Select Club All Inclusive Adults All-inclusive property
Sandos Playacar Select Club All Inclusive Adults
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Select Inclusive Adults
Sandos Playacar Select Club Adults Only All inclusive
Sandos Playacar Select Club All Inclusive Adults Only

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Sandos Playacar Select Club Adults Only- All inclusive?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Sandos Playacar Select Club Adults Only- All inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Sandos Playacar Select Club Adults Only- All inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Sandos Playacar Select Club Adults Only- All inclusive?
Yes, there's free self parking.
Is an airport shuttle service offered by Sandos Playacar Select Club Adults Only- All inclusive?
Yes, an airport shuttle is available. The charge is MXN 2100 per person one way.
What are the check-in and check-out times at Sandos Playacar Select Club Adults Only- All inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Sandos Playacar Select Club Adults Only- All inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sandos Playacar Select Club Adults Only- All inclusive also has 6 bars, a nightclub and an outdoor pool, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Sandos Playacar Select Club Adults Only- All inclusive?
Yes, there are 10 on-site restaurants.
Does Sandos Playacar Select Club Adults Only- All inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sandos Playacar Select Club Adults Only- All inclusive like?
Sandos Playacar Select Club Adults Only- All inclusive is a short 19-minute walk from Quinta Avenida and 13 minutes' walk from Playacar Golf Club.

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Bad food, no air conditioning for 3 days, not adults only as described, bad luck with tours, time share host kept hassling me, hard to get dinner reservations
Guy, 11-night family trip
Verified Expedia guest review

6/10 Good

They said to make reservations at the reasturants to eat. Thing is you couldn"t make a reservation. Ate buffet all week. Not good
Robert, 5-night family trip
Verified Expedia guest review

6/10 Good

Poor room WiFi. Hard to book an a la cartes Don't really need the caged animals in the middle of resort.
Carl, 7-night family trip
Verified Expedia guest review

6/10 Good

No wifi in our room our whole week.
Verified Expedia guest review

8/10 Very good

Sonia, 8-night trip
Verified Expedia guest review

2/10 Poor

When we arrived they kept putting us in rooms that were occupied we were not able to get a reservation at any of the restaurants. Children were in the adults only area and when we tried to address how unsatisfied we were they did not listen to any of our concerns. We got 3 different room before
Adam Avelino, 5-night romance trip
Verified Expedia guest review

4/10 Fair

It’s NOT adults only!!! Screaming children every. RIP OFF. I’ve stayed at numerous places in playa del Carmen but this is the worse
Jerry, 5-night trip with friends
Verified Expedia guest review

4/10 Fair

The beach is beautiful, the staff are friendly. I have stayed through Expedia 3 times at this resort. It is always a pain to check in.. taking at least an hour.Lobby bar will give you drinks.. No Idea why. This time it was really difficult.. their computers were not working? or at least the ones they use to check in with..Check in staff looked stressed. I asked for a room near an elevator or close to an exit as one of our party had knee problems.. They gave us a room near a broken elevator on the top floor.. in room 1412 the air conditioner didn't work well.. room was always close to 80 degrees..horrible to sleep in... so they offered us other rooms.. one was next to the pool pump very loud. We ended up staying in the rooms as assigned. When they were unable to fix the AC the only room available was in the kids section. I'm not sure if I would return as at 66 years old AC at night is a must ..my brother went into town and bought a fan but still tough to sleep. .Be careful if you have to see the doctor.. I was ordered Flagyl and as it was in spanish I didn't recognize it, never told not to drink or go in the sun? at an all inclusive beach resort ? Food is great. French, Italian restaurants very good. Drinks fair. Shows good/ok .running out of space.. I love the beach, if you do you will love it there.. no public hot tub though. pool looks nice. Do not unpack until you check out your room. Dinner res. works great on app. Bring lots of small bills for tips.
Mary e, 10-night family trip
Verified Expedia guest review

6/10 Good

Very beautiful area and beach. Rooms need renovation! Our room had mold in many places and a very dirty mattress. Check in took over an hour - they didn't have our booking. For tired people after a long journey, this is unacceptable.
Natalya, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

The best beach .
Denisa, 6-night romance trip
Verified Expedia guest review