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Hotel Zena, a Viceroy Urban Retreat

4-star hotel with restaurant, near Walter E. Washington Convention Center

  • Free WiFi
From
£186

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  • Pool
  • Pool
  • Rooftop Pool
  • Zena King Suite - Bathroom
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1155 14th St Nw, Washington, 20005, DC, United States of America
8.8.Fabulous.
  • I was in DC for the Inauguration and was glad to see the Zena available. I stayed there a…

    Jan 16, 2021

  • Second time staying here. This time was worse. Room was a little dirty when I arrived,…

    Oct 27, 2021

See all 256 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global), SafeStay (AHLA - USA), Safe Travels (WTTC - Global), SGS (third-party expert - Global), Travel in the New Normal (US Travel - USA), Ecolab (third-party expert - Global) and Bureau Veritas (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 191 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • 24-hour fitness centre

What’s around

  • In Downtown Washington D.C.
  • Walter E. Washington Convention Center - 11-minute walk
  • White House - 12-minute walk
  • Warner Theatre - 13-minute walk
  • Ford's Theater - 17-minute walk
  • Smithsonian American Art Museum - 17-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 1 guest

Guests
  • Zena Circle View Studio King
  • Zena King
  • Zena Queen
  • Mobility/Hearing Accessible Zena Queen with Roll-in Shower
  • Zena City View Two Queens
  • Zena Accessible Two Full
  • Zena Circle View King Suite
  • GIA Suite
  • Zena King Suite
  • Zena City View King
  • Zena Circle View King
  • Mobility/Hearing Accessible Zena Queen with Roll-in Shower

What’s around

Landmarks

  • In Downtown Washington D.C.
  • Walter E. Washington Convention Center - 11-minute walk
  • White House - 12-minute walk
  • Warner Theatre - 13-minute walk
  • Ford's Theater - 17-minute walk
  • Smithsonian American Art Museum - 17-minute walk
  • National Portrait Gallery - 18-minute walk
  • Capital One Arena - 18-minute walk
  • National Mall - 18-minute walk
  • George Washington University - 18-minute walk
  • National Museum of African American History and Culture - 19-minute walk

Getting around

  • Ronald Reagan National Airport (DCA) 8-min drive
  • Washington Dulles International Airport (IAD) 35-min drive
  • Baltimore Washington International Airport (BWI) 41-min drive
  • College Park, MD (CGS) 16-min drive
  • Fort Meade, MD (FME-Tipton) 30-min drive
  • Gaithersburg, MD (GAI-Montgomery County Airpark) 35-min drive
  • Manassas, VA (MNZ-Manassas Regional) 48-min drive
  • Washington Union Station 3-min drive
  • Alexandria Station 11-min drive
  • New Carrollton Station 14-min drive
  • McPherson Sq. Station 5-min walk
  • Farragut North Station 10-min walk
  • 7th St. Convention Center Station 11-min walk
Profile: Downtown Washington D.C.

Profile: Downtown Washington D.C.

Downtown Washington D.C. is recognised for its museums and monuments, and visitors here can see top sights like International Spy Museum and Capital One Arena. This artistic neighbourhood in Washington is well known for its theatres, entertainment and architecture.

Known widely for its art, this neighbourhood's cultural spots include National Museum of Natural History and Washington D.C. Madame Tussauds. Check out popular landmarks such as McPherson Square and Peterson House, and enjoy the area's Chinatown and historical sites.

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1155 14th St Nw, Washington, 20005, DC, United States of America

At a glance

Hotel size

  • This hotel has 191 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets stay free
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 50 per night; includes in/out privileges)
  • Secured covered on-site extended parking (USD 50 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Fitness facilities

Working away

  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3726
  • Conference space size (meters) - 346
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1972
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch Smart TV
  • Pay films
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Hedy's Rooftop – This rooftop bar only serves light fare.

Figleaf Bar & Lounge – This restaurant specialises in American cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open selected days.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: USD 125 per accommodation, per night

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Resort fee: USD 25 per accommodation, per night
  • Resort fee inclusions:
    • Health club access
    • Fitness centre access
    • Bicycle storage
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room safe
    • In-room safe and safe insurance
    • In-room coffee
    • Concierge service
    • Housekeeping
    • Additional inclusions
    • Wired Internet access (may be limited)

Optional extras

  • Breakfast costs between USD 15 and USD 50 for adults, and USD 15 and USD 50 for children (approximately)
  • Early check-in can be arranged for an extra charge of USD 75 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 75 (subject to availability)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered valet parking costs USD 50 per night with in/out privileges
  • Covered extended parking costs USD 50 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • GBAC STAR Facility Accreditation (global expert)
  • COVID-19 Guidelines (WHO)
  • SGS (third-party expert - Global)
  • Safe Travels (WTTC - Global)
  • Travel in the New Normal (US Travel - USA)
  • CovidClean (Safehotels - global expert)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Donovan Hotel Washington
  • Hotel Zena, a Viceroy Urban Retreat Hotel Washington
  • Hotel Zena
  • Donovan Hotel
  • Zena, A Viceroy Urban Retreat
  • Donovan Hotel
  • Hotel Zena, a Viceroy Urban Retreat Hotel
  • Hotel Zena, a Viceroy Urban Retreat Washington
  • Hotel Zena, a Viceroy Urban Retreat Hotel Washington
  • Donovan Washington
  • Kimpton Donovan
  • Hotel Zena
  • Donovan Hotel
  • Zena, A Viceroy Urban Retreat
  • Hotel Zena, a Viceroy Urban Retreat Hotel
  • Hotel Zena, a Viceroy Urban Retreat Washington

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Zena, a Viceroy Urban Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 50 per night. Extended parking costs USD 50 per night. Electric car charging is available.
  • Yes, there's a pool.
  • Yes, pets are welcome. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - anytime. There's a charge of USD 75 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out and contactless social distancing and check-out are available.
  • Yes, Hedy's Rooftop offers American cuisine. Nearby restaurants include Liquid 14 (4-min walk), Rural Society (4-min walk) and Maddy's Tap Room (4-min walk).
  • No, this hotel doesn't have a casino, but MGM National Harbor (16-min drive) is nearby.
  • Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway hire. Enjoy amenities such as a 24-hour fitness centre and access to a nearby outdoor pool.
8.8.Fabulous.
  • 10.0.Exceptional

    My wife and I completely enjoyed our brief stay at Hotel Zena. Our room was clean and comfortable. The decor and layout was simple but highly functional, and carried the Hotel's theme through from the lobby to our room. The staff was outstanding. The bellman / valet was extremely gracious and helpful, and make extraordinary accommodations for us, when our SUV wouldn't fit into the underground parking garage. The location is ideal, and allows walking access to the National Mall. We look forward to our next visit to DC, and to Hotel Zena.

    Emil A Yappert, 1 night romance trip, Oct 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice staff Very nice room

    Merav, 2 night family trip, Oct 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was friendly and the room was clean

    Edward V, 2 night romance trip, Oct 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great views from the room! Also very modern design, which was a plus for us.

    Jose, 2 night business trip, Oct 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    From the front of the property when you arrive there’s help. The Sercurity entrance to the counter. The elevators through the hallway. From your bedroom suit door to your bedroom suit. It was amazing and completely different from the horrible services of the Royal Sonesta smelly bedroom non working a/c and horrible services from the lying disrespectful front desk manager Douglas. The whole experience at Hotel Zena was outstanding. The good smells and A/C was available everywhere. Everything felt clean and well thought out. I believe i love Hotel Zena. We will return Thank you for making our stay welcoming.

    Richard, 2 night romance trip, Sep 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Large rooms... great staff

    Stuart, 4 night family trip, Sep 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I had an amazing experience with Hotel Zena. The front desk staff and valet were extremely professional. I look forward to visiting Hotel Zena in the future.

    Andre, 3 night trip with friends, Sep 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the modern atmosphere and convenient proximity to shopping and the National Mall. Well designed with attention to detail and good use of space. Rooftop bar and ground floor bars are top notch!

    Andrew, 3 night romance trip, Sep 2, 2021

    Verified Expedia guest review

  • 6.0.Good

    The hotel room was 80 degrees the 2 nights I stayed, and the pool was only open for a 4 hour window so there was no way to cool off.

    Kaylee, 2 night family trip, Aug 27, 2021

    Verified Expedia guest review

  • 8.0.Very good

    It was a nice and cute place to stay. As a female I really like this place. And the staff are very nice and professional. Only one small thing was bother me the first day was when we checked in the bathroom floor of our room have some dirty drop , I don’t know what it is but very gross coz we just checked in. But I told the front desk they cleaned it right away. Other than that everything was good.

    Qiuting, 3 night romance trip, Aug 26, 2021

    Verified Expedia guest review

See all 256 reviews