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All properties in Florence, Florence (province), Italy
1 room, 2 adults

Residenza D'Epoca Palazzo Galletti

Great for familiesThis property has good facilities for families.
Via S. Egidio 12, Florence, FI, 50100, Italy

City centre B&B, steps from Teatro della Pergola
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
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Location
Great location
Service
Fantastic service
Room
Great room
Cleanliness
Could use a good cleaning

Residenza D'Epoca Palazzo Galletti

from £73
  • Superior Double or Twin Room
  • Suite
  • Superior Triple Room
  • Family Room

What’s around Residenza D'Epoca Palazzo Galletti

Landmarks

  • In Duomo
  • Piazza del Duomo (5-minute walk)
  • Uffizi Gallery (10-minute walk)
  • Ponte Vecchio (13-minute walk)
  • Bargello (6-minute walk)
  • Gallery of the Academy of Florence (9-minute walk)
  • Teatro della Pergola (2-minute walk)
  • Teatro Verdi (4-minute walk)

Getting around

  • Florence (FLR-Peretola) 11-min drive
  • Florence Santa Maria Novella Station 16-min walk
  • Florence Campo Di Marte Station 20-min walk
  • Stazione Porta al Prado, Florence, Italy 28-min walk

At a glance

Key facts

Size

  • 11 rooms
  • Arranged over 1 floor

Arriving/leaving

  • Check-in time 1 PM-7 PM
  • Check-out time is 10 AM
The front desk is open daily from 9 AM - 7 PM.
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated slow

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Buffet breakfast daily (surcharge)
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 1831
Accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Residenza D'Epoca Palazzo Galletti’s small print

Also known as

  • Palazzo Galletti B&B Florence
  • Residenza D'Epoca Palazzo Galletti Bed & breakfast Florence
  • Palazzo Galletti B&B
  • Palazzo Galletti Florence
  • Residenza D'Epoca Palazzo Galletti B&B Florence
  • Palazzo Galletti Hotel Florence
  • Residenza D'Epoca Palazzo Galletti B&B
  • Residenza D'Epoca Palazzo Galletti Florence
  • Resinza D'Epoca Palazzo Galle
  • Residenza D'Epoca Palazzo Galletti Bed & breakfast

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Only registered guests are allowed in the guestrooms.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-in between 9:00 PM and midnight can be arranged for an extra charge (amount varies)

The spa is accessible for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.4 From 79 reviews

Poor 2.0
Horrible service
Right from the start, we had a bad experience. At check in, the woman did not even greet us, she just said "yes" and didn't greet us in Italian or English at all. Then, the room is pretty basic and does not even have a kettle or coffee machine, and if you wish to order coffee from the hotel, they charge 4 euros for that, which is way more than it would cost in a caffe. Although, the breakfast spread and food was good, the service was non existent. There was a woman standing there when you walk into the breakfast room, but she did not greet us in the morning and actually just stood there. She didn't offer to make us coffee or boil water for tea. We weren't actually sure why she was there. The staff at this hotel are very unfriendly and make you feel very unwelcome. It feels more like self catering. Considering it's not a cheap hotel, we felt what we were offered was unacceptable and would definitely not return.
gb3 night romance trip
Poor 2.0
BUYER BEWARE
We booked here on our honeymoon. The property was clearly mis-represented as a hotel causing us to lose over $370 in booking fees: 1. The listing of this hotel on the website is “Hotel D’Epoca Palazzo Galletti”. It is not clear at all from the Hotels.com listing that it is actually a bed and breakfast without amenities, cleanliness, or security. 2. The hotel staff had to call us the day of our arrival and notified us that checkin was from 3-7pm only, and could only be done after hours for ADDITIONAL FEES (not in the listing), unless we were comfortable with using a 4 digit rotary combination lockbox, like a simple bicycle lock. The key to our room was left in the door, with visible access to the other 10+ rooms. No one was available at the property to check us in or make this right upon arrival at 9pm, and no one was reachable by phone either that night, or the next morning by either us or the Hotels.com support staff. When we finally reached someone the next day, we were told that the owner does not work the weekends, and we would need to wait until Monday (after checkout!) for a resolution. 3. The room was dirty, stains on sheets, sofa, dirt on the showerhead. There are 11 different rooms represented on the website. NO ONE was available to make this right on-site. Cancellations must be over a WEEK in advance, or no refund. We were marked by the hotel as a no-show, even though we have email evidence they are lying. Hotels.com refused to help. Buyer beware.
John, us3 night trip
Exceptional 10.0
Great management
Stephane, us2 night family trip
Exceptional 10.0
Great Hotel with the real Italian appeal.
This hotel is over 100 years old but has been redone but still gives you the feel of old Italy. It is located about 2 streets over from the famous church and tourist areas for shopping,eating and the fun things to do.You have to walk up 3 flights of steps to the lobby since this hotel is too old to have an elevator. The staff is great and very helpful. We had the suite which was nice with high ceiling and an awesome updated marble bathroom with nice tub and shower. We walked from the train station which was not fun with our roller bags and 90 degree weather. Bus #24 does take you from the airport area to where the hotel is located. There is a grocery store down the street that is great if you want to buy food for your stay. This hotel is not fancy like a Marriott or Sheraton like most Americans are use to,but it is a real Italian style room which was pretty cool. Continental breakfast is pretty good which is downstairs in this hotel. The only negative is walking up the 3 flights of stairs after flying many hours and you are pretty tired. I did enjoy my stay at this hotel and would stay there again. Bus #24 is right out the door of this hotel and will take you the train station area when you leave Florence.
Robert, us2 night family trip
Exceptional 10.0
Heaven in Florence
We had a wonderful experience. The bathroom was so nice with a spacious shower...wonderful! The room had a balcony overlooking an adorable courtyard. The breakfast and service at breakfast was great!
Karen, us3 night trip with friends

Residenza D'Epoca Palazzo Galletti

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