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Maya Beach Resort

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Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Classic Double Room, Balcony, Sea View | Minibar, in-room safe, desk, blackout curtains

Overview of Maya Beach Resort

Maya Beach Resort

4-star property
Beachfront hotel in Massa Lubrense with restaurant, beach bar

6.4/10 Good

36 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Via Villazzano 3, Massa Lubrense, NA, 80061

Room options

About this area

What's nearby

  • On the boardwalk
  • Piazza Tasso - 20 min drive
  • Pompeii Archaeological Park - 41 min drive
  • Mount Vesuvius - 84 min drive

Getting around

  • Naples International Airport (NAP) - 62 min drive
  • Salerno (QSR-Costa d'Amalfi) - 101 min drive
  • Sorrento Station - 10 min drive
  • Sant'Agnello Station - 12 min drive
  • Piano di Sorrento Station - 16 min drive

Restaurants

  • Ristorante Verdemare - 7 min drive
  • La Fenice - 8 min drive
  • Taverna Azzurra - 10 min drive
  • Soul & Fish - 10 min drive
  • Ristorante Bagni Delfino - 10 min drive

About this property

Maya Beach Resort

Enjoy your visit to Massa Lubrense with a stay at Maya Beach Resort. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A beach bar, a snack bar/deli and a terrace are other highlights at this upmarket hotel. The pool and location get good marks from fellow travellers.

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 AM
  • Late check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Languages

  • English
  • Italian

Room amenities

Be entertained

  • 55-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April 01 to October 31

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Conca Azzurra Sea Club
Sea Club Conca Azzurra
Sea Club Conca Azzurra Hotel
Sea Club Conca Azzurra Hotel Massa Lubrense
Sea Club Conca Azzurra Massa Lubrense
Hotel And Resort Sea Club Conca Azzurra
Sea Club Conca Azzurra Resort Massa Lubrense
Sea Club Conca Azzurra Massa Lubrense
Sea Club Conca Azzurra
Hotel Sea Club Conca Azzurra Resort Massa Lubrense
Massa Lubrense Sea Club Conca Azzurra Resort Hotel
Hotel Sea Club Conca Azzurra Resort
Conca Azzurra Resort
Maya Beach Resort Hotel
Sea Club Conca Azzurra Resort
Maya Beach Resort Massa Lubrense
Maya Beach Resort Hotel Massa Lubrense

Frequently asked questions

Does Maya Beach Resort offer free cancellation for a full refund?
Yes, Maya Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Maya Beach Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Maya Beach Resort?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Maya Beach Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Maya Beach Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Maya Beach Resort?
You can check in from 3:00 PM - 11:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Maya Beach Resort and nearby?
Maya Beach Resort has a private beach and a seasonal outdoor pool.
Are there restaurants at or near Maya Beach Resort?
Yes, there's an on-site restaurant. Nearby restaurants include Ristorante Verdemare (2.5 mi), La Fenice (3.2 mi) and Taverna Azzurra (3.7 mi).
What's the area around Maya Beach Resort like?
Maya Beach Resort is located on the boardwalk, a short 1-minute walk from Sorrento Peninsula. Travellers say that this hotel is in a good location.

Reviews

6.4

Good

6.7/10

Cleanliness

6.6/10

Staff & service

10.0/10

Amenities

6.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

2/10 Poor

Cancelled our Reservation the day before arrival!
We were booked to stay in the Sea Conca last week. I booked in advance and had received several emails confirming our stay because it was a special occasion- Our 20th anniversary. I received an email the day before we were supposed to arrive (glad I had cell service) telling me that they can no longer accommodate us. En route to Sorrento, we didn't know where we were staying because they moved us to one hotel and then another. They put us in a hotel that catered to British seniors. We are Americans in our 40s so it was very strange. The new hotel was on a very dangerous road and we had to walk because the shuttle wasn't offered when we wanted to go into town.
4-night trip
Verified Hotels.com guest review

6/10 Good

The staff at the hotel were extremely friendly and obliging. There were really only two issues with this hotel: - the breakfast was pretty ordinary, and there was really no point is staying for lunch or dinner. - being a fair way out of Sorrento was annoying, and having to plan your daily trip around the shuttle was painful. If you're a young family and want to stay in one location for the majority of your trip, the hotel would be fantastic with huge pool and access to swim in the ocean. If you're a two young guys looking to travel to Amalfi, Positano or Capri as we did, it's a lot more convenient to stay in Sorrento. It's really only the location that lets this hotel down.
Verified Hotels.com guest review

4/10 Fair

bad experience
upon arrival was informed that there was no room for us due to a booking error. Was offered a room in another hotel the other side of Sorrento or the choice of 2 very shabby,outdated and unwelcoming rooms in the small "hotel" called La Maison at the entrance to the site at the top of a very steep, single track, hairpin and unlit road leading down to the main hotel complex. As we had booked the hotel specifically to attend a family wedding which was based in the main hotel you can imagine our reaction. To ensure that we would be able to be with the rest of our family and friends for the wedding we did not accept the offer of the other hotel across Sorrento and reluctantly accepted one of the shabby rooms for only 1 night having been informed that a room would be made available in the main complex from the following day. The member of staff told us that someone else would be moved. I found this quite surprising and having worked in customer services for 25 years, was shocked. Another room was found for us and it was an upgrade from our original booking. However during the other 4 nights that we stayed in this room there were no occupants in the rooms either side so I do still not understand why we were told on arrival that they had NO room for us. The staff in the hotel were in the majority very good but as we had only booked bed and breakfast we were made upon occaision to feel like second class citizens. I would not recommend this hotel to anyone for bed and breakfast only
Verified Expedia guest review

4/10 Fair

miss leading
thought hotel was in Sorrento. Could not walk any where,even to sister hotel. Had to book ride on bus witch ran from 1 to 2 hours. Nothing around like coffee,water or snack. Felt stuck there.
Verified Orbitz guest review

10/10 Exceptional

Free Shuttles to Town Daily
This Hotel was a great place to relax. Amazing views and away from the crowds. The food served there was good. Free breakfast. Prices for the other food and beverages, beer and wine were a lot less than most Hotel prices.
Verified Hotels.com guest review

8/10 Very good

Nice Seclusion
Lovely stay. Nice options of pool, beach and private no public area. Good for isolation away from the business, but close enough via the shuttle bus to get back in among it in Sorrento. Staff friendly. No for you if you don't like cliff roads, set away from Sorrento main town, and requires transportation (10mins) to and from the main town.
Verified Hotels.com guest review

2/10 Poor

Disaster
Terrible experience, was a big deception. Very poor.
Verified CheapTickets guest review

2/10 Poor

Poor communication/ lack of professionalism
I do not in general write poor reviews but the lack of customer care and professionalism of this hotel merits it. Finding the phone number is almost impossible (web-site number is wrong,) and was only possible because I speak Italian. This I learned when I had to cancel my reservation (within the allotted time) because I came to learn that, without a car to get to the hotel requires a 20 minute walk, a 20 minute bus ride then a walk up a hill. Since speaking with them to cancel, with the exception of one employee who as of yet has not succeeded in resolving the situation, I have had no positive interactions with the management. There are many others in the area that are beautiful, professional and provide appropriate service honest
Verified Orbitz guest review

4/10 Fair

Not a good experience......
We arrived at around 5.30pm after driving from Rome and stopping at Pompeii.....we got here and thought we were still in Pompeii! We had booked a Double Superior Sea View Room.....what we were given was nothing short of a dog box! 2 single beds, not a picture on the walls, tiny bathroom and a balcony that you needed to take turns using....horrible! We questioned the reception staff as to whether we had been given the wrong room....apparently no, it was just a small Double Superior Sea View Room! They moved us a larger room with the promise of an upgrade to a Junior Suite for our 2nd and 3rd nights.....we will see. Dinner....well!.....fixed menu at 35 euro each.....not worth much more than 15 euro....very ordinary. Day 2......no upgrade, but at least the room is larger......bathroom is dirty with mould in the shower and on the vanity....not very pleasant. We took to shuttle to town for dinner but unless you were happy to return within 1 1/2 hours you need to stay for 4!.....not very convenient and made for a rushed dinner. This hotel could be spectacular with a bit of money spent....the grounds are large and the view is great but the small things are being missed.....it needs a good clean up and a more regular shuttle service given that it is so far out of Sorrento......the all inclusive slant on the hotel makes it feel more like a Butlins holiday camp than an Italian Hotel.....not for us!.......3 star at best, not even close to 4 star
Verified Hotels.com guest review

8/10 Very good

too many ants!!!!!!!!!!!!!!!!!
the hotel was very welcoming and the staff were very helpful. The restaurant was very good with a large variety of food which was different every evening and the wait staff were great. The food was a little expensive but of excellent quality. There was also an all inclusive feature available but were informed that we had to come from the UK to take advantage of that. We also felt that we treated as "second class citizens" because we were not part of the all incusive. The shuttle service is fantastic and is easy to hook up with and very handy. One of the biggest issues we had with the place was the ANTS. They were everywhere, you have to keep your windows closed or they will be in all of your things.
Verified Expedia guest review