Photo gallery for Iseya

Primary image
Indoor spa tub
Outdoor spa tub
Minibar, in-room safe, free WiFi, alarm clocks
Minibar, in-room safe, free WiFi, alarm clocks

Overview of Iseya


3.5 star property
City centre Obama Onsen ryokan with restaurant

9.4/10 Exceptional

23 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
905 Kita Honmachi Obama Cho, Unzen, Nagasaki, 854-0514
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Meeting room
  • Free newspapers in the lobby
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • In Obama Onsen

Getting around

  • Nagasaki (NGS) - 61 min drive
  • Amakusa (AXJ) - 82 min drive
  • Saga (HSG-Ariake Saga) - 124 min drive
  • Hizenoura Station - 42 min drive
  • Shimabaragaiko station - 47 min drive
  • Shimatetsu honshamae station - 50 min drive

About this property


3.5-star ryokan in the heart of Obama Onsen
At Iseya, you can look forward to free full breakfast, an indoor mineral hot spring (onsen) and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A front desk safe, free newspapers and a 24-hour front desk
  • Smoke-free property, a lift and a vending machine
Room features
All guest rooms at Iseya include perks, such as climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Other amenities include:
  • Bathrooms with spring water baths and toilets with electronic bidets
  • Flat-screen TVs with digital channels
  • Fridges, electric kettles and daily housekeeping


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 7 floors


  • Check-in time from 3 PM until 7:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–9:00 AM
  • Restaurant

Travelling with children

  • Children stay free

Working away

  • Meeting room


  • 24-hour front desk
  • Free newspapers in lobby


  • Safe-deposit box at front desk


  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Grab bar near toilet


  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle

Sleep well

  • Alarm clock

Freshen up

  • Private bathroom
  • Spring water bath
  • Separate bath and shower
  • Electronic bidet
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Special features


Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Enhanced food service safety measures are in place.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards and mobile payments. Cash is not accepted.

Mobile payment options include: PayPay.

Also known as

Iseya Ryokan
Iseya Ryokan Hotel
Iseya Ryokan Hotel Unzen
Iseya Ryokan Unzen
ISEYA Ryokan
ISEYA Ryokan Unzen

Frequently asked questions

Does Iseya offer free cancellation for a full refund?
Yes, Iseya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Iseya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Iseya?
Sorry, pets aren't allowed.
Is parking offered on site at Iseya?
Yes, there's free self parking.
What are the check-in and check-out times at Iseya?
You can check in from 3 PM - 7:00 PM. Check-out time is 10:00 AM.
Are there restaurants at or near Iseya?
Yes, there's an on-site restaurant. Nearby restaurants include Ringer Hut (3-min walk), &coffee (6.3 mi) and Fukudaya (7.9 mi).
Does Iseya have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Iseya like?
Iseya puts you in Obama Onsen, in the heart of Unzen. Popular attractions include Unzen Jigoku Hell, which is 18 minutes away by car.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Real resort with great onsen, service, and food
A little pricey on the weekends, but the ambiance and friendliness made me forget about that. The in-room onsen was nice but needed cooling down to be useable. The "public" onsen was awesome, with a nice variety of tubs/pools and an entertaining geothermal interface. Before landing in the pool, the hot spring water cascaded over a wall of rice straw in pulses like a little geyser. The food was delicious, and the staff gladly refunded our second dinner because we had reservations elsewhere. Also, every room has an ocean view. I want to go again
Bryan, 2-night trip
Verified guest review

10/10 Exceptional

主人の誕生日で利用しました。 今回宿泊した伊勢屋さんは、温泉付き客室がある宿との事で決めました! まずお部屋に入って、大きな窓から見える景色が素晴らしくて、ずーっと眺めていられ、清潔感のあるお部屋でした。 お食事も非常に美味しくて、スタッフの方の気遣いも素晴らしかったです! 温泉好きな私達は、お部屋のお風呂何度も好きな時にお風呂に入れて本当に癒されました。 又利用したいお宿です!
Fumie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

部屋が広くゆったりとしていて、部屋付きの風呂でくつろぐことができました。Ocean Viewも存分に堪能しました。夕食の一品一品の彩り、味とも細かい気配りを感じました。全てにおいて癒され大変素晴らしい滞在となりました。
Hiromitsu, 1-night family trip
Verified Expedia guest review

8/10 Very good

Kazuya, 1-night trip
Verified guest review

8/10 Very good

MASATOSI, 1-night family trip
Verified guest review

6/10 Good

Hideki, 1-night family trip
Verified Expedia guest review

8/10 Very good

Yumi, 1-night trip
Verified guest review

10/10 Exceptional

Naruaki, 1-night trip
Verified guest review

10/10 Exceptional

1-night family trip
Verified guest review

10/10 Exceptional

熊本から雲仙を観光する為に宿泊させてもらいました。火野葦平の横読みイラスト(?)があり歴史ある旅館のようですが、和洋にリノベーションされた建物でセンスを感じられ、料理も同様に和洋折衷、お上品な料理で満足しました。 惜しむらくは、室内の冷蔵庫が冷えずらかってのと、全体的にスタッフの皆さんがもっとざっくばらんだと良かったかなと。 それを差し置いても大満足でした。
Masatoshi, 1-night family trip
Verified guest review