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Serhs Natal Grand Hotel

5-star5 stars
Avenida Senador Dinarte Mariz 6045Via Costeira Ponta negra, NatalRN59090-002Brazil, 0203 027 9779

Via Costeira beachfront Resort with 5 restaurants, spa
  • Free buffet breakfast, free WiFi and free parking
Tasty breakfast
Great location
Great pool
Wellness Area
Sufficient wellness & sports facilities
369See all 369 reviews
From 7,187 reviewsTripAdvisor Traveller Rating

Serhs Natal Grand Hotel

Hotel Info: 020 3027 9803

from £82
  • Junior Suite, Sea View
  • Luxury Apartment, Sea View
  • xxxx- Family Room
  • Family Room, Sea View (Luxo)
  • Senior Suite, Sea View
  • Executive Suite, Sea View
  • Executive Suite, 2 Queen Beds, Ocean View
  • xxxx
  • Junior Suite, Ocean View
  • Senior Suite, 2 Queen Beds, Sea View
Want more choice? Check out our other properties in Natal.

About Serhs Natal Grand Hotel

Luxurious, beachfront hotels don’t get much grander than this jewel in the crown of Natal’s coastal accommodations. From kid and business-friendly amenities, to decadent dining and sumptuous spa treatments, there’s something for everyone at the Serhs Natal Grand Hotel. Situated on its own stretch of sandy shores, the hotel is less than 3 km (2 mi) from popular Ponta Negra Beach, and slightly further from romantic Mae Luiza Lighthouse (6 km or 3.5 mi).

You’ll be greeted with a complimentary cocktail upon arrival, and the perks don’t stop there. An impressive breakfast buffet is offered each morning, free of charge. On-site parking is complimentary, and convenient airport shuttles are available (surcharge). Take a dip in one of the hotel’s 2 pools or recharge with a workout in the fitness center. Time to treat yourself? Grab a bite and one of Serhs Natal Grand’s 7 restaurants, unwind at the poolside bar, or indulge in a massage or spa treatment at the Kensho Spa Zen.

If you’re traveling for business or just need to touch base with your home office, stop by the business center, or inquire at the front desk about available conference rooms and banquet facilities. Wireless Internet access is complimentary in all areas.

The resort’s Art Deco aesthetic extends to its smartly decorated, air-conditioned accommodations. Kick back in front of your LCD television, which comes with satellite channels, and refresh with a beverage from your minibar. Your private bath features will include a shower, a direct-dial phone, and a hair dryer. A nightly turndown service is provided.

At a glance

Key facts

Hotel size

  • This hotel has 396 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Free children's club


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Playground on site
  • Volleyball on site
  • Beach towels
  • Children's pool
  • Spa tub
  • Free pool cabanas
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms 10
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Kensho Spa Zen has 3 treatment rooms, including rooms for couples. Services include massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.


Potiguar – This restaurant serves breakfast, lunch and dinner.

Marenostrum – This restaurant specialises in seafood and only serves dinner.

Tapiro Grill – This steakhouse serves lunch and dinner.

Renato Romagnoni – This restaurant only serves dinner.

Jangada – This restaurant serves lunch and dinner.

Serhs Natal Grand Hotel’s small print

Also known as

  • Serhs Natal Grand Hotel
  • Serhs Natal Grand Hotel Brazil
  • Serhs Grand Hotel
  • Serhs Natal Grand
  • Serhs Grand
  • Serhs Grand Natal
  • SERHS Natal Grand Hotel Brazil
  • Serhs Natal Grand
  • Serhs Natal Grand Hotel
  • Serhs Grand Natal


This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan. For more details, please contact the property using the information on the reservation confirmation received after booking.

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at check-in. For international travels from Brazil, if just one of the parents is travelling with the child, he/she must present – in addition to the child's birth certificate and identity card with photo – a letter authorising the trip signed by the other parent with a notarised certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Guests under 10 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: BRL 3 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Serhs Natal Grand Hotel


  • In Via Costeira
  • Natal Convention Center (10-minute walk)
  • Praia Shopping (22-minute walk)
  • Artesanato Potiguar Shops (23-minute walk)
  • Artesanato Villarte Shops (27-minute walk)
  • Dunnas Shopping Mall (28-minute walk)
  • Artesanato Shopping Mall (28-minute walk)
  • Seaway Shopping Mall (35-minute walk)

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) 50-min drive
  • Natal Station 16-min drive
  • Natal Padre Joao Maria Station 19-min drive
  • Natal Bom Pastor Station 19-min drive
  • Free self parking

Recent reviews

Superb 9.0 From 369 reviews

Serhs Natal Grand Hotel
Absolutely perfect. We had a suite that had a balcony on the beach. No complaints... service was wonderful and food outstanding
Kevin, us3 night trip
Serhs Natal Grand Hotel
Really good hotel.
One of the better hotels in all of Brazil. Very clean and a clean pool. It is located in one of the most beautiful beaches in Brazil. Worth the money.
Richard, us2 night business trip
Serhs Natal Grand Hotel
Could be much better
It was ok, I understand it is a Hotel near the beach, but the room could be clean with out cockroaches
A Traveller, us3 night romance trip
Serhs Natal Grand Hotel
Very Good8.0
Great hotel , too bigakes it a little bit cold
A Traveller, us1 night business trip
Serhs Natal Grand Hotel
Review of our stay at The Hotel.
The telephone in the room had no directory so I did not know how to call the front desk, room service, etc. This presented a major hassle cause every time I needed something I had to go the the gront desk and wait my turn in line, if there was a line. The floor was dirty and sandy every day. It was cleaned after I requested this by the third time. On a positive note the food was very good and the staff was friendly. In the morning dining areas there was a constant shortage of spoons. Napkins were too small.
A Traveller, us8 night family trip

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Serhs Natal Grand Hotel

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