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Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Exterior
Terrace/patio
In-room safe, desk, laptop workspace, soundproofing
Free daily buffet breakfast
Reception

Overview of Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

2.5 star property
Asheville hotel with outdoor pool and indoor pool

9.4/10 Exceptional

557 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym
The price is £94
Price available on 23/4/2023
Map
42 Tunnel Rd, Asheville, NC, 28805
Main amenities
  • 24-hour business centre
  • 24-hour fitness centre
  • 24-hour front desk
  • Business centre
  • Computer station
  • Daily housekeeping
  • Free area shuttle
  • Front desk safe
  • Indoor pool and outdoor pool
  • Laundry service
  • Spa tub
  • Terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free cots/infant beds
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • Heart of Asheville
  • Harrah's Cherokee Center - Asheville - 8 min drive
  • The Orange Peel - 6 min drive
  • Asheville Outlets - 15 min drive

Getting around

  • Asheville Regional Airport (AVL) - 23 min drive
  • Free local area shuttle

Restaurants

  • Cook Out - 2 min drive
  • Cracker Barrel - 3 min walk
  • Chili's Grill & Bar - 2 min drive
  • Papas & Beer - 4 min walk
  • Pack's Tavern - 3 min drive

About this property

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Located in the entertainment district, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is a great choice for a stay in Asheville. Guests can splash around at the outdoor pool or indoor pool, and the hot tub makes for a relaxing end to the day. Other highlights include a 24-hour fitness centre, a fitness centre and a terrace. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 111 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • No check-in is possible before 3 PM.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Off-site

  • Free area shuttle within 2.0 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

Working away

  • 24-hour business centre
  • Computer station
  • Conference space (1552 square feet)
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • 24-hour fitness centre
  • An indoor pool
  • An outdoor pool
  • Built in 2008
  • Hot tub
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille/raised signage
  • Closed-captioned TV
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lift
  • Pool hoist on site
  • Roll-in shower (selected rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Free cot/infant bed
  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free local calls
  • Free WiFi

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn Asheville Downtown
Holiday Inn Hotel Asheville Downtown
Holiday Inn Asheville Downtown Hotel
Holiday Inn Suites Asheville Downtown
Inn Asheville Downtown

Frequently asked questions

Does Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
As of 31 Mar 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel on 23 Apr 2023 start from £94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel and nearby?
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel has an outdoor pool and a 24-hour fitness centre, as well as a hot tub.
What's the area around Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel like?
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is in the heart of Asheville, a short 6-minute walk from Innsbruck Mall. Travellers say that this hotel is in a good location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Abby, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not do great experience.
Gave me an occupied room. Required that I join your rewards program to use the internet. As a result, I will never stay at a holiday inn project ever again. I don’t like manipulative behavior that attempts to gain my personal information or tries to get my ongoing patronage in this manner.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best hotel stop while traveling!!!!
We stayed in same hotel about a month ago, driving south. Made sure we stayed there again on our way home. So clean, friendly, helpful staff. The best breakfast we have ever experienced. I highly recommend!!!!!!!
Susan M., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rekindled Love
The room was exactly what I requested and more❣️
Gayle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joshua, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 2-night trip
Verified Hotels.com guest review

6/10 Good

descriminates against locals
I watched the person in front of me get checked-in with smiles and thanks. As soon as this person saw that I was "a local", his demeanor completely changed from his posture to the dirty looks and eye rolls I was getting. Then, he proceeded to tell me that they don't have to let "locals" stay there and there's an additional 250 deposit that I may or may not get back. I was still being nice, but asked him why because that was the first time I heard that. I am a 50 year old that lives in WNC. You can't get taxis or ride-shares if you live more than 10 miles outside of Asheville so locals book rooms if they're staying out late. Someone needs to remind this person that the reason his hotel stands is because the "locals" voted to let it happen and that his hotel is literally in the middle of where all the homeless people camp. This is literally another form of descrimination. If a hotel is going to place a charge on customers due to where they live and behave like that, they should have that listed before you book. After all that, I paid for the room and left. I never stayed there because I was so uncomfortable.
jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5stars
Great, very clean and nice staff.
Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 3-night trip
Verified Hotels.com guest review