Rosewood Mayakoba

This is our new favorite place to stay. The staff is the friendliness staff in the world. They go above and beyond to make your stay perfect. From the front desk to the cleaning crew everyone was absolutely amazing. The butlers are available via an app 24/7 and will bring you whatever you need. The treat you like royalty. The food is absolutely amazing. The beach is gorgeous and the property is something you cannot find anywhere else. The gym is fully equipped even with 5 pelotons you can ride. They provide every guest with a beach cruiser bike that can get you all around the property easily. The rooms are impeccably clean and very large with personal pools on each back patio. There are adults only pools and family pools and neither will disappoint. All the restaurants are outdoors and very clean and delicious. If I had to say one bad thing it would be that the lagoon feature, that thing that makes the property unique, does attract some mosquitos but they have spray for you in the rooms and will get you medication if you get bit. Also bring your own sunscreen because in the store it is very expensive to buy. Again if you want to use their 30spf they provide it for free. There is really not a thing that I would change about this property. We just got back and are already planning our next trip there.

The resort and service are among the best in Mexico. Highly recommend staying here.

When you’re at the Rosewood, nothing else matters.

Flawless, Amazing food and staff, great for kids.!

Every aspect of the experience was top notch: property, room, service, staff, food, drinks...

My ninth time at the hotel in three years. Gets more amazing every time!

Fantastic resort and service is impeccable. Highly recommend.

This property is rated the number one resort in Playa del Carmen, and deservedly so. The layout of the property with the canals and golf course, the rooms and their furnishings are among the best, but the restaurant options need expansion and improvement, except for the breakfast buffet, which is outstanding. We have been traveling to Mexico for over forty-five years, including to Cabo San Lucas which was a sleepy fishing village with no marina and only about four hotels in the 1970's. We stay at the very best accommodations, including Rosewood's Las Ventanas in Cabo, the One and Only Palmilla, El Pedrigal, Esperanza, etc., and we expect to pay top dollar and are rarely disappointed. I routinely order ceviche as a late afternoon snack after our arrival, or as a starter for a meal. At the beach restaurant at Mayakoba, this is the first time I experienced "turista" from the ceviche, and it detracted from an otherwise marvelous trip. Also, the menu selections and servings at the the Asian, Italian and Mexican restaurants leave a lot to be desired, particularly, for the prices being charged. On the other hand, the boat ride from our dock to Saffron, and the dining, was a magical experience. As previously stated, we don't mind paying top dollar for a valued experience. We will be back to Mayakoba because of the overall magnificent experience, but the resort needs to vastly improve its dining options. Dan and Jeane Sears

Simply the best service, accommodations, food, and activities in Mexico...And we have tried so many...We even own a place on the west coast and still end up at Rosewood every year.

Always fantastic service. Special kudos to the beach staff at Aqui me quedo.