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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Rosewood Mayakoba

5-star5 stars
Carr Federal Cancun, Playa del Carmen KM 298, Playa del Carmen, QROO, 77710, Mexico

Upmarket beachfront hotel with golf course, near El Camaleon Mayakoba Golf Course
  • Free WiFi and free parking
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Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • The staff make this place amazing, everyone is so friendly, so efficient, they really…Apr 1, 2018
  • My six year old son and I stayed at Rosewood Mayakoba for a few nights (we also stayed at…Nov 25, 2020

Rosewood Mayakoba

from £811
  • Studio Suite, Beachfront
  • Suite, Lagoon View, Beachside
  • Suite, Ocean View (Rooftop)
  • Suite (Wellness Suite)
  • Deluxe Suite, Overwater (Lagoon)
  • Studio Suite, 1 King Bed (Lagoon)
  • Studio Suite, 2 Queen Beds (Lagoon)
  • Deluxe Suite (Lagoon)
  • Villa, 2 Bedrooms (Manglar)
  • Villa, 2 Bedrooms (Ensueño)
  • Villa, 3 Bedrooms (Manglar)
  • Villa, 3 Bedrooms (Coral)
  • Presidential Suite, Beachfront
  • Suite, 2 Bedrooms (Mayakoba)
  • Presidential Suite, Lagoon View
  • Villa, 3 Bedrooms (Cenote)
  • Villa, 3 Bedrooms (Laguna)
  • Villa, 2 Bedrooms (Cenote)
  • Villa, 4 Bedrooms (Paraiso)

What’s around Rosewood Mayakoba

Landmarks

  • On the beach
  • El Camaleon Mayakoba Golf Course - 17-minute walk
  • Tres Rios Ecopark - 36-minute walk
  • Maroma Beach - 5.1 mi / 8.2 km
  • Quinta Avenida - 5.6 mi / 9.1 km
  • Grand Coral Golf Riviera Maya - 3.3 mi / 5.3 km
  • Punta Esmeralda Beach - 5.2 mi / 8.4 km
  • Plaza Las Americas - 6.1 mi / 9.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 44-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free secured, uncovered on-site self-parking

  • Free secured, uncovered on-site valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free bicycles on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2008
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Hand-held showerhead
  • Portable shower seat
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private plunge pool
  • In-room massage available
  • Number of living rooms
  • Furnished patio
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge (on request)
  • Microwave (on request)
  • Stovetop
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Sense Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 16 years old are not allowed in the spa.

Dining

Casa del Lago – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Punta Bonita – This beachfront restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Agave Azul – Overlooking the pool and garden, this restaurant specialises in sushi and only serves dinner. Open daily.

Aquí Me Quedo, La Cantina – This beachfront restaurant specialises in Mexican cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

La Fondita – This restaurant specialises in Mexican cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Free bicycles on site
  • Ecotours on site
  • Golf driving range on site
  • Golfing on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Rosewood Mayakoba is listed in the 2020 Travel + Leisure 500.

Rosewood Mayakoba’s small print

Also known as

  • Rosewood Mayakoba Hotel Playa del Carmen
  • Rosewood Mayakoba l Carmen
  • Rosewood Mayakoba Hotel
  • Rosewood Mayakoba Playa del Carmen
  • Rosewood Mayakoba Hotel Playa del Carmen
  • Rosewood Mayakoba Hotel
  • Rosewood Mayakoba Playa del Carmen
  • Rosewood Mayakoba
  • Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Rosewood Mayakoba Hotel
  • Rosewood Mayakoba Playa del Carmen
  • Rosewood Mayakoba Hotel Playa del Carmen
  • Rosewood Mayakoba Playa Del Carmen

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 7:00 PM.

Guests under 16 years old are not allowed in the health club, fitness facility or spa tub.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of MXN 1000 for adults and MXN 500 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Rosewood Mayakoba

  • Does Rosewood Mayakoba offer free cancellation for a full refund?
    Yes, Rosewood Mayakoba does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Rosewood Mayakoba?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Rosewood Mayakoba?
    Yes, there's free self and valet parking.
  • Is there a pool at Rosewood Mayakoba?
    Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
  • Are pets allowed at Rosewood Mayakoba?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Rosewood Mayakoba?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Rosewood Mayakoba?
    Yes, there are 5 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include Saffron (2.3 mi), Coco's Cabanas (4 mi) and Fonda Argentina (4.3 mi).
  • Is an airport shuttle service offered by Rosewood Mayakoba?
    Yes, an airport shuttle is available.
  • What is there to do at Rosewood Mayakoba and nearby?
    Have fun with on-site activities such as kayaking and cycling, and practise your swing on the golf course. Additional recreation on-site includes ecotours, volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Rosewood Mayakoba also has 2 beach bars, private plunge pools and a sauna, as well as a steam room and a garden.

Recent reviews

Exceptional 9.8 From 122 reviews

Exceptional 10.0
Best beach resort in the world
This is our new favorite place to stay. The staff is the friendliness staff in the world. They go above and beyond to make your stay perfect. From the front desk to the cleaning crew everyone was absolutely amazing. The butlers are available via an app 24/7 and will bring you whatever you need. The treat you like royalty. The food is absolutely amazing. The beach is gorgeous and the property is something you cannot find anywhere else. The gym is fully equipped even with 5 pelotons you can ride. They provide every guest with a beach cruiser bike that can get you all around the property easily. The rooms are impeccably clean and very large with personal pools on each back patio. There are adults only pools and family pools and neither will disappoint. All the restaurants are outdoors and very clean and delicious. If I had to say one bad thing it would be that the lagoon feature, that thing that makes the property unique, does attract some mosquitos but they have spray for you in the rooms and will get you medication if you get bit. Also bring your own sunscreen because in the store it is very expensive to buy. Again if you want to use their 30spf they provide it for free. There is really not a thing that I would change about this property. We just got back and are already planning our next trip there.
Nicole, us3 night trip
Exceptional 10.0
The resort and service are among the best in Mexico. Highly recommend staying here.
Mark, us4 night trip
Exceptional 10.0
As close to heaven as you’ll find
When you’re at the Rosewood, nothing else matters.
Mariestella, us1 night trip with friends
Exceptional 10.0
Flawless, Amazing food and staff, great for kids.!
ca4 night family trip
Exceptional 10.0
Every aspect of the experience was top notch: property, room, service, staff, food, drinks...
us7 night romance trip
Exceptional 10.0
Best hotel ever!
My ninth time at the hotel in three years. Gets more amazing every time!
us5 night trip
Exceptional 10.0
Fantastic resort and service is impeccable. Highly recommend.
us3 night romance trip
Exceptional 10.0
This property is rated the number one resort in Playa del Carmen, and deservedly so. The layout of the property with the canals and golf course, the rooms and their furnishings are among the best, but the restaurant options need expansion and improvement, except for the breakfast buffet, which is outstanding. We have been traveling to Mexico for over forty-five years, including to Cabo San Lucas which was a sleepy fishing village with no marina and only about four hotels in the 1970's. We stay at the very best accommodations, including Rosewood's Las Ventanas in Cabo, the One and Only Palmilla, El Pedrigal, Esperanza, etc., and we expect to pay top dollar and are rarely disappointed. I routinely order ceviche as a late afternoon snack after our arrival, or as a starter for a meal. At the beach restaurant at Mayakoba, this is the first time I experienced "turista" from the ceviche, and it detracted from an otherwise marvelous trip. Also, the menu selections and servings at the the Asian, Italian and Mexican restaurants leave a lot to be desired, particularly, for the prices being charged. On the other hand, the boat ride from our dock to Saffron, and the dining, was a magical experience. As previously stated, we don't mind paying top dollar for a valued experience. We will be back to Mayakoba because of the overall magnificent experience, but the resort needs to vastly improve its dining options. Dan and Jeane Sears
us4 night family trip
Exceptional 10.0
Simply THE BEST!!!!
Simply the best service, accommodations, food, and activities in Mexico...And we have tried so many...We even own a place on the west coast and still end up at Rosewood every year.
Bruce, us3 night trip
Exceptional 10.0
Couples Trip
Always fantastic service. Special kudos to the beach staff at Aqui me quedo.
us3 night trip

Rosewood Mayakoba