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SpringHill Suites Shreveport-Bossier City/Louisiana Downs

3-star hotel with indoor pool, near Harrah's Louisiana Downs

  • Free WiFi and free parking
From
£84

Image gallery

  • SpringHill Suites Shreveport-Bossier City/Louisiana Downs
  • SpringHill Suites Shreveport-Bossier City/Louisiana Downs
  • Pool
  • Bathroom
  • SpringHill Suites Shreveport-Bossier City/Louisiana Downs
SpringHill Suites Shreveport-Bossier City/Louisiana Downs. Image 1 of 40.
1 / 40SpringHill Suites Shreveport-Bossier City/Louisiana Downs
7.8.Good.
  • This my third time staying at this hotel and I was disappointed. The hallways smelled of…

    May 1, 2021

  • We went to Shreveport for a funeral and 4 different families all stayed here. We gathered…

    Apr 30, 2021

See all 756 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and Ecolab (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Convenient
Safe
Easy parking
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchenette

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free casino shuttle
  • Fitness centre
  • 24-hour business centre

For families

  • Free cots/infant beds
  • Sofa bed
  • Kitchenette
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available

What’s around

  • Harrah's Louisiana Downs - 6-minute walk
  • Louisiana Boardwalk - 8.4 mi / 13.6 km
  • Diamond Jacks Casino - 7.5 mi / 12 km
  • Horseshoe Bossier City Casino - 7.9 mi / 12.7 km
  • Margaritaville Resort Casino - 8.6 mi / 13.8 km
  • Eldorado Casino Shreveport - 8.8 mi / 14.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio, 1 King Bed, Non Smoking
  • Studio, 2 Queen Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

Location

  • Harrah's Louisiana Downs - 6-minute walk
  • Louisiana Boardwalk - 8.4 mi / 13.6 km
  • Diamond Jacks Casino - 7.5 mi / 12 km

What’s around

Landmarks

  • Harrah's Louisiana Downs - 6-minute walk
  • Louisiana Boardwalk - 8.4 mi / 13.6 km
  • Diamond Jacks Casino - 7.5 mi / 12 km
  • Horseshoe Bossier City Casino - 7.9 mi / 12.7 km
  • Margaritaville Resort Casino - 8.6 mi / 13.8 km
  • Eldorado Casino Shreveport - 8.8 mi / 14.2 km
  • Sam's Town Casino - 8.9 mi / 14.4 km
  • Shreveport Convention Center - 9 mi / 14.5 km
  • Bossier Towne Center Shopping Center - 5.6 mi / 9.1 km
  • Willis-Knighton Bossier Health Center - 5.7 mi / 9.2 km
  • Pierre Bossier Mall - 5.7 mi / 9.2 km

Getting around

  • Shreveport, LA (SHV-Shreveport Regional) 16-min drive
  • Free casino shuttle

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 300
  • Conference space size (meters) - 28
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2008
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Pillowtop mattress

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath with shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay films
  • Premium TV channels
  • IPod docking station
  • Video game console

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • SpringHill Suites Shreveport-Bossier City/Louisiana Downs Hotel
  • SpringHill Suites Shreveport-Bossier City/Louisiana Downs
  • Springhill Suites Bossier City
  • SpringHill Suites Shreveport-Bossier City/Louisiana Downs Hotel
  • Springhill Suites Bossier City
  • SpringHill Suites Shreveport-Bossier City/Louisiana Downs Hotel
  • SpringHill Suites Shreveport Bossier City/Louisiana Downs
  • SpringHill Suites Shreveport
  • SpringHill Suites Shreveport-Bossier City/Louisiana Downs Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, SpringHill Suites Shreveport-Bossier City/Louisiana Downs does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include Shane's Seafood & BBQ (2.7 mi), Sue's Country Kitchen (2.9 mi) and Chick-fil-A (5.2 mi).
  • No, this hotel doesn't have a casino, but Harrah's Louisiana Downs (6-min walk) and Diamond Jacks Casino (8-min drive) are both nearby.
  • SpringHill Suites Shreveport-Bossier City/Louisiana Downs has an indoor pool and a fitness centre.
7.8.Good.
  • 2.0.Poor

    NO HOT WATER!!

    I am beyond pissed at the staff and the fact that I missed several family events Saturday 5/1/21, due no hot water and the maintenance man taking over 3 hours to fix after going to the hardware store to find the part. I get the hotel was booked so we couldnt be moved to a different room. But the staff didnt care at all, they didnt off any help, alternatives or discount from our stay for the inconvience. Poor customer service from Saturday on, I will never stay at this location and will be calling corporate ASAP.

    Kevin, 2 night trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Upkeeps

    I remember coming in 2016 it was very pleasant and clean. But this time it was somewhat what appeared to be a like the hotel was lacking on the upkeeps the shower was leaking, the lamps had stains on them, and the sheets had someone else’s hair.

    Shanice, 1 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Stay was good. Book a suit with 5 people. Only two bath towels. For a Marriott needs updated. Hotel staff was friendly and helpful.

    Teresa, 2 night family trip, Apr 22, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Better luck next time

    Hotel was ok. The customer service and issue i experienced is why I’m giving it one star. I paid through hotel.com unfortunately got to hotel had to pay a 20$ insurance fee ok that was fine. Checked my bank card the hotel charged me over 200$ Plus the 20$ i got the run around from two mangers and someone who claimed to be the General Manger. Then all to find out it the worker did it and it was a mistake. The general manager did not care told me file a dispute as if those resolve in hours. Nevertheless i won’t stay here ever again. They need to update their website and ect letting you know booking from a third party is useless basically !

    1 night trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Spacious Room

    Hotel staff was very helpful and room was spacious! The a/c made an annoying noise and it was too late at night when we arrived to do anything about it. Would recommend dinner at the Silver Star close by.

    Beckye, 1 night trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel is hitting on all cylinders.

    Brenda, 2 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Service was horrible, staff is unprofessional. Our water in the shower was cold.

    Renessia, 2 night business trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Clean rooms..

    My family was told to come back 2 hours after check in time.... Came back to a long line to check in. Extended my stay through a third party, paid for it. Was told to come back to pay incidental fees after 12 and reswipe my keys cause they was in auditing. Someone different at the front desk checked me out cause they didn't understood what was going on..But overall, the room was clean and comfortable.. alot of misunderstanding at the front desk. Maybe it was new people.

    1 night family trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One night stay

    Nice and clean hotel. Enjoyed view of the race track from our room.

    1 night family trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    No room service for 3 days.

    We checked in this past Friday 3/26. Checked out Monday 3/29. Never got room service at all. Saw the guy on 3/27 right in front of our room as we were leaving and told him we only needed towels. He stated " no problem " . He had a whole hamper of towels he was pushing. We didnt get any ! Next day, no room service. Next day they were across the hall. Figure we were next. They were in that room for about 5 hours. So, no room service the trip !

    3 night trip, Mar 26, 2021

    Verified Hotels.com guest review

See all 756 reviews