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Meritel Hanoi

5.0 star property
Luxury hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

In the heart of Hanoi, Meritel Hanoi offers an inviting retreat near Hoan Kiem Lake. Unwind with a swim-up bar, aromatherapy treatments, and a daily manager's reception. Enjoy local cuisine breakfast options and take advantage of tour/ticket assistance from the multilingual staff.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is £140
includes taxes & fees
7 Mar - 8 Mar

Why we love this property

Spa retreat for the soul
Luxurious spa treatments from aromatherapy to Thai massages await. Unwind in the sauna, hot tub, steam room, or peaceful garden.
Delicious dining options
This hotel tempts taste buds with a restaurant serving local flavours and a cafe. A delicious local cuisine breakfast starts the day right.
Luxury sleep retreat
Curated rooms feature memory foam mattresses, Italian Frette sheets, and premium bedding. Slip into plush dressing gowns after a hydromassage shower.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory-foam beds, minibar

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, memory-foam beds, minibar

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Meritel Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Family Connecting Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Outdoor play area
Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Frette Italian bed sheets
Memory foam bed
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Hanoi Splendid Premium Hotel
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.6 out of 10, Exceptional, 369 reviews
The price is £67
includes taxes & fees
17 Feb - 18 Feb
Hanoi Splendid Premium Hotel
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About the area

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Train Street - 2 min walk - 0.2 km
  • Hang Da Market - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 12 min walk - 1.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive
  • Hanoi Railway Station - 10 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Circle K - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk
  • ‪Nước Mía Khổng Lồ - ‬3 min walk
  • ‪Bellissimo - ‬1 min walk
  • ‪The Hanoi Social Club - ‬2 min walk

About this property

Meritel Hanoi

Meritel Hanoi offers a great location, putting you within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. The helpful staff and location get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is 11:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
    • Off-site parking nearby (VND 250000 per day; discounts available)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Corner guards
  • Pool gate
  • Fence around the pool
  • Lifeguard on-site

What to do

  • Shopping

Working away

  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 140
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Ve'hanoi Wellness & Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

May Tre Dan Restaurant – On-site theme restaurant.
Botan Bar & Dine – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 550000 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1000000.0 per day

Parking

  • Parking is available nearby and costs VND 250000 per day (164 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi offer free cancellation for a full refund?

Yes, Meritel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Meritel Hanoi?

Yes, there's an outdoor pool.

Are pets allowed at Meritel Hanoi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Meritel Hanoi?

No, unfortunately, but there's discounted parking nearby.

Is an airport shuttle service offered by Meritel Hanoi?

Yes, an airport shuttle is available. The charge is VND 550000 per vehicle one-way.

What are the check-in and check-out times at Meritel Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Meritel Hanoi and nearby?

Meritel Hanoi has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Meritel Hanoi?

Yes, there's an on-site restaurant, May Tre Dan Restaurant.

What's the area around Meritel Hanoi like?

Meritel Hanoi is in Old Quarter, a short 10-minute walk from Hoan Kiem Lake and 8 minutes' walk from St. Joseph's Cathedral of Hanoi. Our travellers say that the local area is very walkable.

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Reviews

Meritel Hanoi Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, with great selection and top-notch service. (32 reviews)
  • The gym was fully air-conditioned with great equipment, a bonus feature for guests. (7 reviews)
  • The property's restaurants and dining options were excellent with great food and top-notch service. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Rooftop bar
Family friendly
Bed
Restaurant
Balcony
Old town

Reviews

10/10 Exceptional

Loved our stay
Martina, 2-night trip

8/10 Very good

Good size and clean room, staff were great and hotel location was very good to visit the Old Quarter.
Adrian, 5-night trip

10/10 Exceptional

Great hotel and service!
Joyce, 2-night trip

8/10 Very good

Excellent service, perfect location, very good food
Jørgen, 2-night trip

10/10 Exceptional

Beyond any expectations The interior, the staff and the spa
May Britt, 5-night trip

10/10 Exceptional

All are great
sharon, 3-night trip

10/10 Exceptional

The stay was amazing from checking in all the way to The delicious breakfast buffet to the ladies at the spa, Alex at the front desk was so helpful! It was honestly top notch experience, they upgraded our rooms for free and extremely polite. it is a clean hotel great location! I would highly recommend this hotel to antone.
Serena, 2-night trip

8/10 Very good

Alex at the front desk was super hospitable!
Elaine, 3-night trip

10/10 Exceptional

Great and hospitable staff. Rooms are clean, comfortable, safe and quiet. Great breakfast. Fantastic location in the Old Quarter.
Nguyen Thi Hong, 1-night trip

10/10 Exceptional

This hotel is very clean and modern. The bar and restaurants were also excellent. I look forward to returning.
Jennifer, 4-night trip

10/10 Exceptional

Beautiful balcony room. If you can get room #9810 you will not be disappointed!
Gloria, 2-night trip

10/10 Exceptional

Great hotel, staff were excellent. We had a young lady Jelly that helped us book excursions and sort out what ever we needed. Can not recommend the hitel and staff enough.
Daniel, 4-night trip

10/10 Exceptional

The service from the staff was amazing and the location is wonderful. Judy on reception is fantastic and a credit to Meritel Hotel. Really pleased I stayed here. The only thing I would suggest is to increase the vegetarian options and if possible add some halal meat options.
Aneesa, 3-night trip

10/10 Exceptional

Great place to stay in Hanoi, Anh was super helpful and friendly 👍
stuart, 3-night trip

10/10 Exceptional

Great spot, Paul provided great service
Salim, 1-night trip

10/10 Exceptional

Everything was amazing!
Krishneal, 3-night trip

10/10 Exceptional

Everything was amazing!
Krishneal, 1-night trip

10/10 Exceptional

Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel
Lydia, 3-night trip

10/10 Exceptional

Fantastic hotel staff so kind especially mike on the desk very clean midern hotel
Michael, 2-night trip

10/10 Exceptional

The hotel is in the middle of Old section of the city. There are lots of shops nearby and night market is very close so you can reach there by walking. Room was clean and staffs in the hotel were all very informative, nice and english-fluent. I definitely recommend this hotel to stay!
Eunah, 4-night trip

10/10 Exceptional

This is one of the best boutique hotels I have ever stayed. The hotel is of beautiful French colonial style and in the heart of old town, very convenient to go anywhere with lots of good restaurants within walking distance. The staff is friendly and very helpful. When you check in, you literally go through a whole orientation of the hotel and neighborhood. They really treat you like royalties, the level that you don’t often even get from the five star international brands. Highly recommend this hotel. Will definitely come back and stay here. Also, highly recommend using the hotel arranged airport car service. It saves you a lot of time and hassle.
Exterior view at night
Lobby with Christmas decorations
Stylish French Colonial architecture
Leo, 2-night trip

10/10 Exceptional

Very helpful staff breakfast was great. Loved the gym they had. Better than the pictures. Would highly recommend
Olivia, 2-night trip

10/10 Exceptional

Excellent property and staff were very helpful and courteous.
Royden, 1-night trip

10/10 Exceptional

Staff were very friendly and helpful and the hotel was lovely
Lawrence, 4-night trip

10/10 Exceptional

Clean room, friendly staff and perfect location. Lots of food options within walking distance.
Tracey, 3-night trip