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Hotel Astoria

Photo gallery for Hotel Astoria

In-room safe, desk, blackout curtains, iron/ironing board
Standard Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, iron/ironing board
Standard Twin Room | In-room safe, desk, blackout curtains, iron/ironing board
Standard Triple Room, 3 Single Beds, Accessible | In-room safe, desk, blackout curtains, iron/ironing board
Standard Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hotel Astoria

Hotel Astoria

4.0 star property
4-star hotel with restaurant, near Main Market Square

8.2/10 Very good

251 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Ul. Jozefa 24, Kraków, Lesser Poland, 31-056
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Sauna
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 20 min walk
  • Royal Road - 6 min drive
  • Oskar Schindler Factory - 12 min drive
  • Wawel Castle - 14 min drive
  • Wieliczka Salt Mine - 30 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 28 min drive
  • Wieliczka Station - 12 min drive
  • Wieliczka Rynek-Kopalnia Station - 14 min drive
  • Kraków Plaszów Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Youmiko Sushi - 2 min walk
  • Mleczarnia - 2 min walk
  • Ribs On Fire - 2 min walk
  • Alchemia - 3 min walk
  • Alchemia od kuchni - 3 min walk

About this property

Hotel Astoria

Hotel Astoria offers an airport shuttle (available 24 hours) for PLN 90 per vehicle one way. Guests can indulge in massages, and ZARAGOZA serves breakfast, lunch, and dinner. Other highlights at this upmarket hotel include a bar/lounge and a sauna. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 656 ft (PLN 60 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • Polish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Dining

ZARAGOZA – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PLN 90 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for PLN 100 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 50 per pet, per night

Parking

  • Parking is available nearby and costs PLN 60 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Astoria Krakow
Hotel Astoria Krakow
Astoria Hotel Krakow
Hotel Astoria Hotel
Hotel Astoria Kraków
Hotel Astoria Hotel Kraków

Frequently asked questions

Does Hotel Astoria offer free cancellation for a full refund?
Yes, Hotel Astoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Astoria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Astoria?
Yes, pets are welcome. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees.
Is an airport shuttle service offered by Hotel Astoria?
Yes, an airport shuttle is available. The charge is PLN 90 per vehicle one way.
What are the check-in and check-out times at Hotel Astoria?
You can check in from 2 PM - noon. Check-out time is noon.
What is there to do at Hotel Astoria and nearby?
Have fun during the warmer months with activities nearby such as cycling. Hotel Astoria also has a sauna.
Are there restaurants at or near Hotel Astoria?
Yes, there's an on-site restaurant, ZARAGOZA. Nearby restaurants include Stara Zajezdnia (4-min walk).
What's the area around Hotel Astoria like?
Hotel Astoria is a short 9-minute walk from Royal Road and 14 minutes' walk from Wawel Castle. Travellers recommend the hotel for its walkable location.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

I would have graded this hotel higher but it is advertised as 4 star. I would rate it a very good 3 star but that takes nothing away from the hotel itself. The staff couldn't do enough to help, breakfast was briliant and although there was no bar in the hotel the surrounding area has numerous dining and drinking places, something for everyone. We were advised that the hotel is closing at the end of the month which is a great shame as I would have no hesitation in returning. Excellent value for money and highly recommended..
Simon, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were excellent
Andrew, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Leo Liuwentus, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Excellent family run hotel
Exceptional staff, went above and beyond to make stay comfortable. Breakfast staff were incredible... smiley happy faces, personal approach to guests and fresh food rotation and the best latte ive had yet in Poland. Room was huge and very comfy....one of the best sleeps ive had in a hotel. Location was excellent too. Highly recommend
Maciej, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good for the price
Room was great, very generously sized. Bathroom also good. Good quality TV etc. Couple of small issues - one of the curtains was attached loosely and fell off so I had to climb up and reattached it. There was a kettle in the room, but the tray with all the tea/coffee etc was empty. On a side note - the area is great, right in the heart of the Jewish Quarter of Krakow, totally fascinating.
WILLOUGHBY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ander, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kabir, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff, clean rooms, good breakfast, quiet overnight.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review