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Holiday Inn Express London-Royal Docks, Docklands

3-star3 stars
1 Silvertown Way, Canning Town, London, England, E16 1EA, United Kingdom

3-star hotel with bar/lounge, near Excel Exhibition Centre
  • Free hot/cold buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,126 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Room is all right

Holiday Inn Express London-Royal Docks, Docklands

from £60
  • Standard Room
  • Room, 1 Double Bed, Accessible, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)

What’s around Holiday Inn Express London-Royal Docks, Docklands

Landmarks

  • In Docklands
  • Excel Exhibition Centre (23-minute walk)
  • Westfield Stratford City (44-minute walk)
  • London Stadium - 2.8 mi / 4.5 km
  • O2 Arena - 3.3 mi / 5.3 km
  • Tower of London - 4.2 mi / 6.7 km
  • Cutty Sark - 4.3 mi / 6.9 km
  • Tower Bridge - 4.4 mi / 7 km

Getting around

  • London (LCY-London City) 5-min drive
  • London (LGW-Gatwick) 52-min drive
  • London West Ham Station 23-min walk
  • London Limehouse Station 6-min drive
  • Stratford Station 6-min drive
  • Royal Victoria Station 10-min walk
  • Star Lane Station 14-min walk
  • Custom House for ExCel Station 15-min walk

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Bar/lounge
Things to do
  • Golfing nearby
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Holiday Inn Express London-Royal Docks, Docklands’s small print

Also known as

  • Holiday Inn Express London-Royal Docks Docklands Hotel
  • Holiday Inn Express Docks Docklands Hotel
  • Holiday Inn Express London-Royal Docks Docklands
  • Holiday Inn Express Docks Docklands
  • Holiday Inn Express London-Royal Docks Docklands
  • Holiday Inn Express London-Royal Docks Docklands Hotel
  • Holiday Inn Express Docks Docklands Hotel
  • Holiday Inn Express Docks Docklands

Optional extras

Self-parking costs GBP 15 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 479 reviews

Good 6.0
Double check room before you book
The hotel is opposite a building site so got woken up early by the noise. The TV remote worked intermittently. We had a standard room and i assumed it would be a double room as preferred which it also seemed to indicate on receipt, however we were given two single rooms as we were only staying one night. We were very disappointed as this was our wedding anniversary. The staff would not change the room. Also had to pay to park here which seemed a bit unfair. Shower was not very powerful. The only good thing was the hotel breakfast and the cleanliness of the room.
gb1 night trip
Very good 8.0
Was in London for Husbands birthday weekend Bit disappointed we didn’t get a double bed but was told it was very busy. Was given 2 Complimentary drinks as an Apology.
Sharron, gb1 night trip
Exceptional 10.0
Very nice hotel, short walk from train station.
gb1 night business trip
Poor 2.0
Terrible Management - Dated Rooms and Bad Service
Avoid at all costs. The hotel manager Omar is INCREDIBLY rude and lied to us upon check in about our reservation. He later admitted this but said 'it wasn't a big lie'. Not what you expect when staying at an IHG hotel. We were given an accessible room with a shower that wasn't adjustable, making it too short for us to use. (I called to ask to switch rooms to which I was told we couldn't. They could 'try' to find us a room tomorrow after check out at 11am, but it might not be possible. We had to leave at 11am so this was not useful in the slightest) The room also had a green light which was constantly on during the night meaning we couldn't sleep. Omar (Hotel Manager) thought this was amusing when I explained the next morning to complain and smirked whilst saying 'I won't be refunding you'. I contacted hotels.com who also contacted the hotel and asked them to refund me to which he refused. Never known hotel management to be so unprofessional. In regard to the hotel facilities, the rooms were dated but in a good location. Our carpet was stained and the bathroom had hairs on the floor. WiFi connection is also very poor. Safe to say, we will not be returning and I would advise you to look for ANY other available option before staying here. Location is good, but that's all this place has going for it. Other members of staff (Ariana) were incredibly helpful, but if you have any issues good luck dealing with Omar...
Hollie, gbRomance trip
Exceptional 10.0
Lovely hotel very friendly and helpful staff, spacious rooms, great breakfast. Good location for Excel and train station/DLR
FIONA, gb3 night family trip

Holiday Inn Express London-Royal Docks, Docklands

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