2/10 Poor
2 Jan 2023
Very bad, never go again
The luggage storage is only applicable on the day of your checkout. The building is 4 storey high and there’s no lift. Recep disallowed is to store some luggages in the luggage room, that caused us need to carry all 5 luggage to level 4. 20kg+ luggage it is no joke. With kids around, the adult needed to make multiple trip up and down. Even the room itself, the toilet is at the bottom, the room is above. So after suffer carrying luggage for 4 storey high you still need to carry further to go all the way up to your room. Even you want to wash your hands you need to walk stairs to get your hands clean.
The room has very low beam, anyone above 170cm in height will likely get their head hit. There are only 4 little windows in the room, probably 1ftx2ft in dimension.
The hotel is a full scam. Hotel.com showed the price in Euro, the accommodation insisted they only accept CZK. They use their buy/sell lousy rate to convert the room rate. On top of that, Prague City tax is only applicable for 18 and above. When selecting room in Hotel.com, anyone above 12 years old is considered as adult. Therefore hotel insisted charging all my teens with City Tax. Luckily I have email from Hotel.com that I can prove that I asked about this beforehand. The recep then called her boss and revised the charge. The recep was rude throughout, I told her I am going to give bad comments for her attitude and scamming behaviour, she replied “go ahead”.
The breakfast is everyday the same.




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3-night family trip
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