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1 room, 2 adults

Hotel Universo

3-star3 stars
Piazza Santa Maria Novella, 20FlorenceFI50123Italy

City centre hotel, steps from Santa Maria Novella Basilica and Museum
  • Free continental breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 reward* night!
Good7.8
Location
Great location
Service
Fantastic service
Room
Room is all right
Comfort
More comfort would be nice
131See all 131 Hotels.com reviews
From 589 reviewsTripAdvisor Traveller Rating

Hotel Universo

from £72
  • Classic Double or Twin Room
  • Superior Double or Twin Room, View
  • Classic Single Room
  • Triple Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

  • Pets stay free

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

  • Discounted off-site parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Universo’s small print

Also known as

  • Hotel Universo Florence
  • Universo Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Parking is available nearby and costs EUR 35.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Universo

Landmarks

  • In Santa Maria Novella
  • Cathedral of Saint Mary of the Flower (7-minute walk)
  • Ponte Vecchio (12-minute walk)
  • Santa Maria Novella Basilica and Museum (1-minute walk)
  • Florence Baptistery (6-minute walk)
  • San Lorenzo Church (7-minute walk)
  • Fortezza da Basso (10-minute walk)
  • Piazza della Signoria (11-minute walk)

Getting around

  • Florence (FLR-Peretola) 22-min drive
  • Florence Santa Maria Novella Station 4-min walk
  • Stazione Porta al Prado, Florence, Italy 16-min walk
  • Florence Statuto Station 25-min walk
  • Florence-Cascine Station 24-min walk
  • Discounted off-site parking
  • On-site parking not available

Recent reviews

Good 7.8 From 131 reviews

Hotel Universo
Good6.0
Hostel like but clean.
Location is good. Room was tired and grubby but clean. It was way too hot and the air con didn't work. When we asked we were told to leave the window open, but it opened onto a terrace accessible by two other rooms with only a bar in the way so was not safe. Bed very hard and room very dark. No kettle in room. But was better than other 3 star in Pisa was stayed in.
Paul, gb2 night trip
Hotel Universo
Very Good8.0
Great little hotel in excellent location
This hotel was in a brilliant location. Right opposite the Basilica of Santa Maria Novella and within the Piazza it had some beautiful views from the room if on the front of the hotel and was within walking distance of all the main attractions, as well as a 2 minute walk from the main train station. The hotel staff were lovely and very accommodating. The room was nice but a little on the small side. It was rather vivid in colour too, but made a great base for us being out all the time. Got a little noisy on the night time in the room with it facing the square and got woken up a few times, and the bed was a little on the uncomfy side, but on the whole it was a nice hotel to stay in. Would use again.
tom, gb2 night romance trip
Hotel Universo
Exceptional10.0
Comfy, clean, great location, good for solo travel
Room was clean and comfy, staff was friendly, and location is awesome! My only issue was that the Wi-Fi didn't work. Nice, affordable twin room if you're traveling solo.
Michelle, us2 night trip
Hotel Universo
Very Good8.0
Hotel is clean, but wifi is poor
Hotel is clean..but the Wifi is very poor. We stayed at 4th floor and even did not get any signal inside the room. The breakfast is limited.
A Traveller, as2 night romance trip
Hotel Universo
Good6.0
Hotel is just ok. It is located in a very loud location. Front desk staff are no friendly
Julianne, us2 night family trip

See all reviews

Hotel Universo

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