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Quality Inn & Suites

2.5-star2.5 stars
401 Hemlock StreetGatlinburgTN37738United States of America

Mountain Hotel with outdoor pool, near Ripley's Aquarium of the Smokies
  • Free continental breakfast, free WiFi and free parking
Rather comfortable
Great room
Tasty breakfast
Ordinary amenities
240See all 240 reviews
From 746 reviewsTripAdvisor Traveller Rating

Quality Inn & Suites

from £56
  • Standard Room, 2 Queen Beds, Non Smoking (No Pets)
  • Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking, Fireplace (No Pets)
  • Standard Room, 2 Queen Beds, Non Smoking, Fireplace (Pet Friendly)
  • Room, 2 Queen Beds, Accessible, Non Smoking (No Pets)
  • Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)
  • Suite, 1 King Bed, Non Smoking, Fireplace (No Pets)

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 7 floors


  • 24-hour check-in
  • Check-out time is 11 AM
If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)


  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 30.00 lb)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
Working away
  • 24-hour business centre
  • One meeting room
  • 24-hour front desk
  • Laundry facilities
  • Number of buildings/towers - 1
  • Built in 1985
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Quality Inn & Suites’s small print

Also known as

  • Quality Inn Gatlinburg
  • Quality Gatlinburg
  • Red Roof Inn Hotel Gatlinburg
  • Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
  • Red Roof Inn And Suites Gatlinburg - Aquarium
  • Quality Inn Gatlinburg
  • Quality Gatlinburg


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Optional extras

Rollaway beds are available for an extra charge

Pets are allowed for an extra charge of USD 20.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Quality Inn & Suites

Top spots nearby

Recommended by this property

  • Ripley's Super Fun Zone (3-minute walk)
  • Herbert Holt Park (5-minute walk)
  • Ripley's Aquarium of the Smokies (8-minute walk)

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) 65-min drive
  • Free self parking
  • Free RV, bus, and truck parking

Recent reviews

Good 7.8 From 240 reviews

Quality Inn & Suites
Nice updated motel in gatlinburg!
Very happy with our stay at this motel!
Jennifer, us3 night trip
Quality Inn & Suites
Great stay..great hotel
Check in was fast,great and friendly.Very accommodating people.The room was huge,updated and very clean. The beds and pillows were clean and comfortable.The firplace was beautiful and worked very good. The balcony was a little dated,but had a good view. We booked a pet room,and you couldn't even tell animals stay in the room.The building itself is a little dated on the outside,but not bad.Breakfast was waffles,eggs,sausage,gravy,biscuits, bagels,muffins,donuts, cereal toast, oatmeal, yogurt, coffees , juices..etc. It was very good. We had no problem at all with our stay. The only thing I would suggest is to lower that pet fee a little. It's $20 pet pet per night.
cathy, us1 night trip
Quality Inn & Suites
Very Good8.0
This hotel was nice not great. The fireplace in the room was nice and kept the room warm. We didn't get to use the balcony due to the fact we got placed right above the entrance and Outdoor seating area. No privacy. Overall the room was clean but it wasn't at the same time. The doors and trim on the walls were dirty but our beds were clean.
Jack, us5 night trip
Quality Inn & Suites
Very Good8.0
The room was Great, roomy and the bed and pillows were very comfortable. The breakfast could have been better. Eggs and sausage Cold, but coffee was good!
Bonnie, us1 night trip
Quality Inn & Suites
Very Good8.0
This place made me sad
Honestly, we thought this was going to be our "go to place" in Gatlinburg. we loved our room and the location. However, we were charged for damage to an item that was not made while we were there. Manager sent a picture of a damaged item, but when I asked for a dated picture/additional evidence, I got nothing but crickets. Two phone calls and two emails later, and the manager has not contacted me. I'm sad because we really enjoyed our stay there, but this dishonesty is not acceptable.
A Traveller, us4 night family trip

See all reviews

Quality Inn & Suites

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