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All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Hotel Las Golondrinas

3.5-star3.5 stars
Av. ConstituyentesNo. 178 Esq. calle 20, Playa del CarmenQROO77710Mexico

City centre hotel in Playa del Carmen with 2 outdoor pools
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Good7.0
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
WiFi
Complaints about WiFi
45See all 45 Hotels.com reviews
From 508 reviewsTripAdvisor Traveller Rating

Hotel Las Golondrinas

from £53
  • Standard Room
  • Deluxe Room Plus
  • Suite Room
  • Standard Plus Room
  • Deluxe Room
  • Honeymoon Room

What’s around Hotel Las Golondrinas

Landmarks

  • Heart of Playa del Carmen
  • Quinta Alegría Shopping Mall (5-minute walk)
  • Nuestra Senora del Carmen Catholic Church (5-minute walk)
  • Central Square (7-minute walk)
  • Playa del Carmen Main Beach (8-minute walk)
  • Mario Villanueva Stadium Madrid (8-minute walk)
  • Mamitas Beach Club (9-minute walk)
  • Pier Navega (9-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 50-min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 96-min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Number of outdoor pools -
  • Children's pool
  • Ecotours nearby
  • Golfing nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers -
  • Lift
  • Garden
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized fridge/freezer
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Hotel Las Golondrinas’s small print

Also known as

  • Hotel Las Golondrinas Playa del Carmen
  • Hotel Las Golondrinas
  • Las Golondrinas Playa del Carmen
  • Las Golondrinas Hotel
  • Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 130 for adults and MXN 130 for children (approximately)

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 45 reviews

Hotel Las Golondrinas
Exceptional10.0
Great place
Great location Walking distance to the attractions
fernanda, us1 night trip
Hotel Las Golondrinas
Exceptional10.0
Excellent
Robert, ca1 night trip
Hotel Las Golondrinas
Very Good8.0
Convenient with very helpful staff
Convenient with helpful staff
Samantha, au1 night romance trip
Hotel Las Golondrinas
Poor2.0
fake-out at Golondrinas.
I informed t he manager when we checked in that I needed a room with light and air as I had alot of work to do on the computer for my job. He gave us a decent room, but failed to mention that there was construction going on right outside our door (repairing the elevator) and above our heads (banging on the ceiling) and right outside all our windows. After the first day, we should have moved rooms but stupidly figured it was over (it wasnt) By the time I realized the noise was continuing, it was too late to move, so I ended up trying to work in the lobby. The internet was super slow and unreliable too. I was thrilled to leave. Dont go unless you are sure they are finished with their renovations which made the pool and central courtyard un-usable (all dusty) The place should have been closed down while they were doing this! Unconscionable..
A Traveller, usRomance trip
Hotel Las Golondrinas
Poor2.0
There's better hotels at very similar price.
My first impression was very disappointing when I heard that very loud noise of construction, there was no bell man, the front desk agent wasn't friendly. The room had a very strong smell of "humidity". The bed was very unconfortable. My kids went into the pool and started complaining about rocks and pieces of cement in the pool, I guess it was because of the construction going on on the higher level. The WiFi didn't work very well. My room was very noisy, you could hear the noise from the construction, next morning I could hear every single that was passing by. One thing that I did like is that they have a big closet and hot water. Prior to this hotel, I stayed at 2 other different hotels which had a wonderful customer service and a better price, so when I came to Las Golondrinas for my last night I felt very bad for the other guests who where arriving there.
Manuel, us1 night family trip

See all reviews

Hotel Las Golondrinas

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