Grand Hyatt Guangzhou

5.0 star property
Luxury hotel with spa, near Canton Tower

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Grand Hyatt Guangzhou

Photo gallery for Grand Hyatt Guangzhou

Premium bedding, down duvets, minibar, in-room safe
Indoor pool
Premium bedding, down duvets, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine
Grand Suite, 1 King Bed | View from room

Overview of Grand Hyatt Guangzhou

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • Conference centre
  • Business centre
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden

Room options

Double Room, 1 King Bed, Tower

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room, Room, Garden View

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Suite (Grand)

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Double Room, 1 King Bed, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Grand, Executive Suite

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Double Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Twin Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed, Garden View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Tianhe
  • Canton Tower - 4 min drive
  • Yuexiu Park - 6 min drive
  • Beijing Road Pedestrian Street - 6 min drive
  • Canton Fair Complex - 9 min drive
  • Shangxiajiu Pedestrian Street - 9 min drive
  • Guangzhou Baiyun International Convention Center - 12 min drive
  • Chimelong Paradise - 13 min drive
  • Chimelong Water Park - 14 min drive

Getting around

  • Foshan (FUO-Shadi) - 27 min drive
  • Baiyun International Airport (CAN) - 29 min drive
  • Guangzhou Railway Station - 8 min drive
  • Guangzhou East Railway Station - 17 min drive
  • Guangzhou South Railway Station - 35 min drive
  • Women and Children's Medical Center Station - 5 min walk
  • Zhujiang New Town Station - 5 min walk
  • Huacheng Road Station - 6 min walk
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Ca1一号空间 - 11 min walk
  • Bosphorus Turkish Restaurant铂斯土耳其西餐厅 - 3 min drive
  • 兄弟船日本料理 - 4 min drive
  • 鼎泰丰 - 19 min walk
  • 蚝德喜 - 15 min walk

About this property

Grand Hyatt Guangzhou

Grand Hyatt Guangzhou puts you 4.9 mi (7.9 km) from Canton Fair Complex. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and G Restaurant, one of 3 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Public transportation is only a short walk: Women and Children's Medical Center Station is 5 minutes and Zhujiang New Town Station is 5 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 368 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Train station shuttle on request (available at scheduled times)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Accessible train station shuttle
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

O Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

G Restaurant – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Market Cafe – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.
The Penthouse – Overlooking the garden, this diner specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: CNY 500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 230.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Hyatt
Guangzhou Hyatt
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel
Grand Hyatt Guangzhou Guangzhou
Grand Hyatt Guangzhou Hotel Guangzhou

Frequently asked questions

Does Grand Hyatt Guangzhou offer free cancellation for a full refund?
Yes, Grand Hyatt Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Guangzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Guangzhou?
Yes, there's an indoor pool.
Are pets allowed at Grand Hyatt Guangzhou?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Guangzhou?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Hyatt Guangzhou?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.