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All properties in Yaiza, Canary Islands, Spain
1 room, 2 adults

Costa Calero Hotel Thalasso & Spa

4-star4 stars
Great for families

Good to know

  • Children's club (free)
  • Children's pool
  • Arcade/game room
  • Dry cleaning/laundry service
Urbanizacion Puerto Calero, s/n, Yaiza, Lanzarote, 35570, Spain

4-star hotel in Yaiza with 2 restaurants and 4 outdoor pools
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (free)
    • Children's pool
    • Arcade/game room
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Canary Islands may have restrictions in place due to COVID-19. Find out more

  • Really enjoyed our stay at this hotel for Valentine’s Day. Everything was great, will…Feb 14, 2021
  • The whole experience was superb with most friendly staff good entertainment high standard…Dec 10, 2020

Costa Calero Hotel Thalasso & Spa

from £105
  • Double Room, Balcony, Sea View
  • Double Room, Garden View
  • Triple Room (3 Adults)
  • Triple Room (2 adults and 1 child)
  • Triple Room, Sea View (2 adults and 1 child)
  • Triple Room, Sea View (3 Adults)
  • Double Room Single Use, Sea View
  • Standard Double Room Single Use, Garden View
  • Double Room, Sea View (Select)
  • Junior Suite, Sea View (Select)
  • Junior Suite (Select, 2 adults and 1 child)
  • Junior Suite (Select - 3 adults)
  • Standard Suite, 1 Bedroom (2 adultos)
  • Standard Suite, 1 Bedroom (2 adults and 1 child)
  • Standard Suite, 1 Bedroom (3 PAX)
  • Family Suite, 2 Bedrooms (2 adults and 2 children)
  • Family Suite, 2 Bedrooms (2 adults and 3 children)
  • Family Suite, 2 Bedrooms (3 adults and 2 child)
  • Premium Suite, 1 Bedroom (2)
  • Premium Suite, 1 Bedroom (2 adults and 1 child)
  • Premium Suite, 1 Bedroom (3)
  • Superior Double Room, Balcony, Sea View (2 adultos)
  • Superior Double Room (3 adultos)
  • Superior Double Room (2 adultos + 1 niño)

What’s around Costa Calero Hotel Thalasso & Spa

Landmarks

  • Whale and Dolphin Museum - 3-minute walk
  • Playa de la Arena - 40-minute walk
  • Puerto del Carmen Beach - 2.8 mi / 4.5 km
  • Quemada Beach - 2.5 mi / 4 km
  • Playa Chica - 2.6 mi / 4.2 km
  • Fariones Sports Center - 2.6 mi / 4.2 km
  • Pocillos Beach - 4.9 mi / 7.9 km
  • Lanzarote Golf Resort - 4.2 mi / 6.8 km

Getting around

  • Arrecife (ACE-Lanzarote) 13-min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Children

  • No cots (infant beds)

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free on-site self-parking

  • Street parking available

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • Poolside bar
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Playground on site
  • Scuba diving on site
  • Pool sunloungers
  • Health club
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Number of meeting rooms - 3
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers: 4
  • Year Built – 2004
  • Lift
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Costa Calero Hotel Thalasso & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages

  • All buffet meals, snacks and beverages included

Entertainment
  • On-site entertainment and activities

Not included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Gratuities

Dining

La Magdalena – This buffet restaurant specialises in international cuisine.

Oyambre – Overlooking the pool, this buffet restaurant specialises in international cuisine and only serves lunch. Open daily.

Puerto Chico – Overlooking the pool, this bar only serves light fare. Open daily.

Mouro – This piano bar overlooks the ocean and pool. Open daily.

Costa Calero Hotel Thalasso & Spa’s small print

Also known as

  • Hotel Costa Calero Yaiza
  • Costa Calero Hotel Thalasso & Spa Hotel Yaiza
  • Costa Calero Thalasso & Yaiza
  • Costa Calero Hotel Thalasso Spa
  • Costa Calero Hotel Thalasso & Spa Hotel
  • Costa Calero Hotel Thalasso & Spa Yaiza
  • Costa Calero Hotel Thalasso & Spa Hotel Yaiza
  • Costa Calero Yaiza
  • Costa Calero Hotel Thalasso Yaiza
  • Costa Calero Hotel Thalasso
  • Costa Calero Thalasso Yaiza
  • Costa Calero Thalasso & Yaiza
  • Costa Calero Hotel Thalasso Spa
  • Costa Calero Hotel Thalasso & Spa Hotel
  • Costa Calero Hotel Thalasso & Spa Yaiza

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

Guests under 14 years old are not allowed in the fitness facility.

Guests must contact this property in advance to reserve rollaway/extra beds. Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Safes in guestrooms can be used for EUR 2.5 per day

Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 6 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Costa Calero Hotel Thalasso & Spa

  • Does Costa Calero Hotel Thalasso & Spa offer free cancellation for a full refund?
    Yes, Costa Calero Hotel Thalasso & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Costa Calero Hotel Thalasso & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Costa Calero Hotel Thalasso & Spa?
    Yes, there's free self parking.
  • Is there a pool at Costa Calero Hotel Thalasso & Spa?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Costa Calero Hotel Thalasso & Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Costa Calero Hotel Thalasso & Spa?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Costa Calero Hotel Thalasso & Spa?
    Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views. Nearby restaurants include Azure (3-min walk), Café Milla (4-min walk) and La Porteña (4-min walk).
  • Is there an on-site casino at Costa Calero Hotel Thalasso & Spa?
    No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (14-min drive) is nearby.
  • What is there to do at Costa Calero Hotel Thalasso & Spa and nearby?
    Have fun with on-site activities such as volleyball and scuba-diving. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a health club. Costa Calero Hotel Thalasso & Spa also has an arcade and a garden.

Recent reviews

Fabulous 8.6 From 37 reviews

Exceptional 10.0
Friendly staff, committed to customer satisfaction
A great hotel, made excellent by the professionalism and commitment of the staff. Despite reduced staff numbers, the level of service was outstanding - from the cleaning ladies (rooms and communal areas always spotlessly clean) to the restaurant staff (food replenished continuously) and the manager, Stefan, who also worked in the restaurant. Yolande on Reception was especially helpful and efficient. Excellent variety of food for both buffet breakfast and dinner (both meals included in our special offer rate), with some dishes cooked to order. Evening entertainment in the bar (unexpected in the current Covid conditions) was also very good. Hygiene and safety standards maintained throughout the hotel and we felt very safe. Only 2 slight negatives: the hotel is at the top of a very steep hill so a difficult walk to the marina for anyone with mobility issues (though not a problem for us); the internet service was very unreliable. I highly recommend this hotel.
gb2 night trip
Exceptional 10.0
couldn't fault it!
Arrived in Lanzarote without a booking for accommodation. We have been to Puerto Calero before so decided to try the Costa Calero. Literally sat in the car outside and booked online with Hotels.com. Fantastic deal ... and were even given a room upgrade when we checked in 5 minutes after booking. Well equipped room, very comfortable bed (rare in Spain, I find) and exceptionally clean. With concerns over Covid, we were a little wary, but fears were unfounded - everyone wearing masks, hand sanitiser everywhere and very good measures in place in the restaurant. We felt very safe. Food was excellent! Huge variety on both the breakfast and dinner buffets with some dishes cooked to order. The staff were lovely! They all worked tremendously hard to ensure guests were happy and satisfied. Particular mention to Yolanda on Reception - very efficient, friendly and helpful. Also to Stefan, the manager who worked tirelessly in the restaurant, as the hotel currently has reduced staff, and to Yaselyn, who seemed to be working every shift! Would have no hesitation in returning.
Deborah, gb2 night trip
Very good 8.0
Staff are very good - felt very comfortable as a solo traveller
gb7 night trip
Fair 4.0
It was impossible to get a cup of tea - no teapots allowed in the rooms! No tea making facilities. Some staff were kind enough to make a pot of tea to take to the room. The standard of food was diabolical I was ‘upgraded’ when I arrived to a room to hat didn’t look like the photo in the booking. A room overlooking the road and building works going, workmen could quite clearly see into your room. Didn’t feel safe. Shown a second room, exactly the same!! Had to pay £112 more to be higher up. Even though I had sent 4 emails without a reply asking to be be on a higher floor. Not impressed I was charged again for dinner even though I had paid cash, which seemed to take at least 9 mins to process while I waited to receive a a paid docket, and arduous process that even the end was meaningless as they presented a bill at the end. Overall I coul not wait to get home. I will not be staying there again and certainly will not be booking a holiday with Expedia. It was my mistake not to go independent and oversee all the little details and just leave it to a tour operator. The pick up transfer came far too early, I missed breakfast then sat at the airport for longer that I needed, the flight was delayed, it’s no ones exact fault but all these little mishaps became for me a very unpleasant experience where I could not wait to get home. Thank god it was sunny. I will in the future ALWAYS organise my own travel. I didn’t realise that this hotel v much caters for the drinking older crowd
gb7 night trip
Very good 8.0
My request for 2xtwin rooms with single beds and close together was not paassed on to the hotel. A reported wall light not working was not sorted within the 4 remaining days of our stay. Nonetheless the hotel was very accommodating and the staff were always helpful and friendly. I will certainly be booking to go back there next year.
gb7 night family trip
Good 6.0
Good hotel, just not for us.
Nothing at all was wrong with this hotel. We simply found it very impersonal. Must have met 60+ staff but only 3 were friendly or showed any interest. We had half board but only ate there 5 times out of 28 because whilst the food was ok it was the same all the time.... same food, same disinterested staff. I have to say that whilst it didn’t suit our needs I think it would suit many people’s needs perfectly. The location is great and as I said I found nothing really wrong with the hotel itself....... just not for us.
Jane, gb14 night family trip
Exceptional 10.0
The staff were excellent and there was so much to do. It was a pleasure to stay there and we did not want to leave. We have already booked to go back in October. We love it! 😊
gb7 night family trip
Exceptional 10.0
Asked for a room change and it was immediately dealt with by Reception.
Paul, gb4 night trip
Very good 8.0
Good Spa and pool though not warm.Staff are friendly and helpful .Big lounge and wider sitting areas.Breakfast is repetitive though.Dinner is more of a western one .No Indian/Chinese menu. Paying for water on dinner table is not the best.
Shaun, gb5 night trip
Exceptional 10.0
Main hotel very nice, pool areas lovely with plenty of privacy and secluded areas. Room a little tired but comfortable and clean all the same. We stayed bed and breakfast as like the variety of eating out in local town which is very good and a short walk. Couldn't fault the breakfast though, plenty of options for all. Staff friendly,polite and professional.
gb6 night trip

Costa Calero Hotel Thalasso & Spa