See all properties

Choose dates to view prices

Hardwick Hall Hotel

Photo gallery for Hardwick Hall Hotel

Exterior
In-room safe, iron/ironing board, free WiFi, alarm clocks
In-room safe, iron/ironing board, free WiFi, alarm clocks
In-room safe, iron/ironing board, free WiFi, alarm clocks
In-room safe, iron/ironing board, free WiFi, alarm clocks

Overview of Hardwick Hall Hotel

Hardwick Hall Hotel

4.0 star property
4-star hotel in Stockton-on-Tees with restaurant and bar/lounge

8.8/10 Fabulous

219 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
  • Bar
Map
Sedgefield, Stockton-on-Tees, England, TS21 2EH
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
For families
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Stockton-on-Tees

Getting around

  • Durham (MME-Teesside Intl.) - 29 min drive
  • Newcastle (NCL-Newcastle Intl.) - 45 min drive
  • Billingham Station - 13 min drive
  • Stockton Station - 14 min drive
  • Heighington Station - 15 min drive

Restaurants

  • Surtees Arms - 7 min drive
  • Wheatsheaf - 7 min drive
  • The Impeccable Pig - 16 min walk
  • Golden Lion Inn - 18 min walk
  • Square & Compass - 8 min drive
Map

About this property

Hardwick Hall Hotel

Hardwick Hall Hotel is a great choice for a stay in Stockton-on-Tees. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Rib-Room Steakhouse, which serves dinner. Other highlights at this upmarket hotel include a terrace and a garden. Fellow travellers love the comfortable beds and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • BBQs
  • 24-hour room service

What to do

  • Golfing

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rib-Room Steakhouse – This restaurant only serves dinner.
Hardwick Residents Bar – On-site bar.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 12.50 per person

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Best Western Plus Hardwick Hall
Best Western Plus Hardwick Hall Stockton-on-Tees
Hardwick Hall Hotel Hotel
Hardwick Hall Hotel Stockton-on-Tees
Hardwick Hall Hotel BW Premier Collection
Hardwick Hall Hotel Hotel Stockton-on-Tees

Frequently asked questions

Does Hardwick Hall Hotel offer free cancellation for a full refund?
Yes, Hardwick Hall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hardwick Hall Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hardwick Hall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hardwick Hall Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hardwick Hall Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hardwick Hall Hotel and nearby?
Hardwick Hall Hotel has a garden.
Are there restaurants at or near Hardwick Hall Hotel?
Yes, there's an on-site restaurant, Rib-Room Steakhouse.
What's the area around Hardwick Hall Hotel like?
Hardwick Hall Hotel is in the heart of Stockton-on-Tees, a short 1-minute walk from Hardwick Park. Travellers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claire, 1-night trip
Verified Expedia guest review

10/10 Exceptional

What’s not to like
It’s our fourth stay here. Each time we’ve enjoyed it as much as the first. Staff are really helpful and pleasant. Food and ambiance excellent.
Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Believe christmas weekend
The positives first, Room was a lovely size and immaculate. The front desk staff werw very friendly and helped us hide the elf on the shelf on the desk which the kids appreciated. The negative: we got no sleep, we had a baby and a 7 year old in the room with us which we knew would not be ideal but we were placed right next to reception and the corridor was tiles, party goes stomped down the corridor all night in heels and knocking on doors - not the grinch here totally want people to enjoy their stay but we could of been put away from the noisey rooms further down the corridor maybe? We literally go no sleep and felt like getting up and driving home, it was a shame as we loved the hotel.
Jill, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Perfect Night Away
Gorgeous hotel. We stayed for our friends wedding as an extra treat even though we only live 10 minutes away & it was well worth it! The room was lovely, clean & well presented and bed was very comfy (we both had a lie in for the first time in years ha!) The food was delicious & the service of staff was excellent. I’d highly recommend this hotel.
Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Recommended hotel, no issues to speak of
I had a one night stay at the Hardwick Hall Hotel & honestly had no issues to speak of. Hotel staff were pleasant, breakfast was freshly made & the room itself was clean & a very good size. Parking on site was also free. There was no event going on, so the area was quiet. The only issue was that the window was a little on the small size & couldn't really leave the curtains open as it was looking onto a public area. So there wasn't a lot of natural light coming in to the room Apart from that, if I'm traveling this way again, I'd gladly stay here
Mr O, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with friendly staff
David, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Filthy
This hotel is very tired and in need of some major investment. The window in my room had not been cleaned for months, the walls were damaged and marked all over and the carpet was disgusting with some major stains on it. When I turned my bed side lamp on, the switch was covered in thick dust. So much for deep cleaning due to covid?. The only positive was the tasty full english but even then, I ordered eggs benedict to be told I could have it but without the sauce!!! I then changed my order to smoked haddock and was told 5 min later that they had run out !!!. Would not recommend staying here, take the cheaper option of one of the pub B&B's in the lovely village of Sedgfield
Andrew, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Robert, 2-night family trip
Verified Hotels.com guest review