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Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos

4.5 stars
Bahia Petempich Sm12 Mz 31Lote 14-02, Puerto MorelosQROO77580Mexico
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Excellent4.5 / 5
Bar
Bar is awesome
Breakfast
Tasty breakfast
Pool
Great pool
Food
Delicious food
195See all 195 Hotels.com reviews
From 9,441 reviewsTripAdvisor Traveller Rating

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos

Hotel Info: 020 3027 9803

from £178
  • Junior Suite Swim Out 2 double Beds
  • All inclusive, Partial Ocean View (Junior Suite , 1 King Bed - Adults Only)
  • All inclusive, Pool View (Junior Suite, 2 Double Beds-Adults Only)
  • Partial Ocean View (Junior Suite, 2 Double Beds-Adults Only)
  • Standard Room
  • All inclusive (Junior Suite SwimOut 1King Bed-Adts Only)
  • All inclusive
  • Preferred Club - Rooftop Jacuzzi Ocean View
  • All inclusive, Pool View (Junior Suite, 1 King Bed - Adults Only)
  • All inclusive (Club Junior Suite Ocean Front 1 King Bed)
  • Over the Pool Cabana Honeymoon Suite
  • Ocean Front
  • Club
  • Ocean Front
  • All inclusive, Ocean View (Junior Suite , 1 King Bed - Adults Only)

At a glance

Key facts

Hotel size

  • This hotel has 433 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • Secrets Silversands Riviera Cancun All Inclusive Puerto Morelos
  • Secrets Silversands Riviera Cancun All Inclusive
  • Secrets Silversands Riviera Cancun Puerto Morelos

Policies

A specific dress code applies to all restaurants. For more information, guests can contact the property using the number on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1040

Optional extras

Airport shuttle service is offered for an extra charge of MXN 2400 per room (roundtrip)

In the hotel

Food and drink
  • 8 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Number of outdoor pools - 10
  • Swim-up bar
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool umbrellas
  • Number of spa tubs - 2
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Meals and beverages at companion properties

Entertainment
  • Theme parties

Spa

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.

Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only.

Seaside Grill - This poolside seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos’s small print

Also known as

  • Secrets Silversands Riviera Cancun All Inclusive Puerto Morelos
  • Secrets Silversands Riviera Cancun All Inclusive
  • Secrets Silversands Riviera Cancun Puerto Morelos

Policies

A specific dress code applies to all restaurants. For more information, guests can contact the property using the number on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1040

Optional extras

Airport shuttle service is offered for an extra charge of MXN 2400 per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 195 reviews

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
5th visit, it just gets better
overall great holiday, food excellent, service brilliant, a very fun and happy resort.
14 night family trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Excellent4.0 / 5
Great hotel, but not perfect for everone...
no issues with air conditioning. Gym was fine for cardio and weights. very social hotel, and lobby bar lacked atmosphere. But lovely bar overlooking the beach, perfect for a quiet romantic evening
10 night romance trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Great stay and location
Excellent stay, great staff. Must stay! Food could have been a little better, beach not worth going in to due to rocks, excellent top self liqour.
4 night romance trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Great for a fly & flop, check-in pretty awful.
The check in experience was stressful & unpleasant, you felt like a number and were effectively standing around, being asked about 3 times for your name, given a glass of champagne & cold cloth and told to take a seat. Whilst the drink & cloth were a nice touch the greeting was awful. We sat & waited (we had a VIP booking) and eventually someone came, stood over us as we sat on the sofa (all the reception desks were taken) and we were given a buzzer and told to use the facilities until our room was ready. Aside from the awful check in, the facilities were brilliant, the quality of food & drink was very good and the room was brilliant. Americans of course dominated the area so if you want a quiet relaxing time this may grate us fellow Brits who are naturally far quieter but the hotel overall we would definitely recommend.
2 night romance trip
Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos
Outstanding5.0 / 5
Great Hotel
Great hotel. Staff could not do enough for you. Entertainment team were good too. Yes the beach had a problem with seaweed, however this is not the hotels fault and they are doing all they can to clear it each day. Overall I would definitely recommend this hotel.
12 night romance trip

See all reviews

Secrets Silversands Riviera Cancun All Inclusive, Puerto Morelos

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