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Azul Beach Resort The Fives Playa Del Carmen, by Karisma

4.5-star4.5 stars
Predio El Limonar Fraccion 2Xcalacoco, Municipio De Solidaridad, Playa del CarmenQROO77710Mexico, 0203 027 9779

Upscale beachfront resort with spa, near El Camaleon Golf Club
  • VIPVIP properties

    VIP properties have been recognised for offering exceptional service to our customers.

  • Free full breakfast, free WiFi and free parking
  • Excellent Food
Very Good8.2
  • The entire resort was amazing. Staff was very friendly and the food was delicious! The…Oct 22, 2017
  • Really great service. The staff was extremely helpful and assisted with everything.Olive…Sep 24, 2017
31See all 31 Hotels.com reviews
From 7,312 reviewsTripAdvisor Traveller Rating

Azul Beach Resort The Fives Playa Del Carmen, by Karisma

Hotel Info: 020 3027 9803

from £237
  • Deluxe Room, 2 Double Beds
  • One Bedroom Jacuzzi Resort Residence
  • Two Bedroom Resort Residence
  • Three Bedroom Resort Residence
  • Two Bedroom Penthouse Resort Residence
  • Three Bedroom Penthouse Resort Residence
  • Run of the House
  • Suite, 1 Bedroom (Fisher Price)
  • 2 Bedroom Essence Suite
  • 2 Bedroom Swim up Essence Suite
  • One Bedroom Resort Residence
  • One Bedroom Swim-Up Resort Residence
  • One Bedroom Penthouse Resort Residence
Want more choice? Check out our other properties in Playa del Carmen.

At a glance

Key facts

Hotel size

  • This hotel has 573 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Offsite

  • Shopping centre shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast
  • 12 restaurants
  • 10 bars/lounges
  • 3 poolside bars
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 7
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Pool umbrellas
  • Free use of nearby fitness center
  • Tennis on site
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkelling

Entertainment
  • On-site entertainment and activities
  • Theme parties

Not included
  • Scuba-diving certification
  • Scuba-diving excursions
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled spirits
  • Airport transfers
  • Activities and services offered by independent operators
  • Off-site tours

Spa

VASSA SPA has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

SEA OLIVE – Overlooking the ocean, this restaurant serves lunch and dinner.

TSUKI – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner.

FLAVOURS – This family restaurant serves breakfast, lunch and dinner.

AREZZO – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

Oriola Beach Club Grill – This beachfront bistro serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Azul Beach Resort The Fives Playa Del Carmen, by Karisma’s small print

Also known as

  • Azul Fives Hotel Karisma All Inclusive Playa del Carmen
  • Azul Fives Hotel Karisma All Inclusive Playa del Carmen
  • Azul Fives Hotel Karisma All Inclusive
  • Azul Beach Resort Fives Playa Carmen Karisma
  • Azul Beach Resort Fives Karisma
  • Azul Beach Fives Playa Carmen Karisma
  • Azul Beach Fives Karisma
  • Azul Beach Resort The Fives Playa Del Carmen by Karisma
  • Azul Fives Hotel By Karisma
  • Azul Fives Hotel By Karisma All Inclusive
  • Azul Fives Hotel Karisma All Inclusive
  • Azul Fives Karisma Playa del Carmen
  • Azul Fives Karisma
  • Azul Fives Karisma Playa del Carmen
  • Fives Hotel
  • Hotel Azul Fives
  • Karisma Azul Fives
  • Azul Fives By Karisma Hotel Playa Del Carmen

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Shopping centre shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Azul Beach Resort The Fives Playa Del Carmen, by Karisma

Landmarks

  • On the beach
  • Grand Coral Golf Riviera Maya (30-minute walk)
  • El Camaleon Golf Club (2.7 mi / 4.4 km)
  • 28 de Julio Square (2.8 mi / 4.6 km)
  • Guadalupe Church (4 mi / 6.4 km)
  • Plaza Las Americas (4.6 mi / 7.5 km)
  • Quinta Alegria (5.2 mi / 8.3 km)
  • Nuestra Senora del Carmen Catholic Church (5.2 mi / 8.4 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 39-min drive
  • Free self parking
  • Free valet parking
  • Shopping centre shuttle (surcharge)

Recent reviews

Very Good 8.2 From 31 reviews

Azul Beach Resort The Fives Playa Del Carmen, by Karisma
Poor2.0
Bad experience!!!
Just an overall bad experience.. we heard so much about the hotel and we were exited to come only to find out how high up were our expectations Our room was filthy, the food was bad (was so looking forward for a good Mexican food),the pools were greasy and full of bugs and to top that the kids club had no ac the whole time we were there!! the worst thing is that no one even cared. We tried talking to management and gave our complaint but nothing was done to make us feel more comfortable. Horrible place!! Never going back there
A Traveller, mx5 night family trip
Azul Beach Resort The Fives Playa Del Carmen, by Karisma
Exceptional10.0
Great family concierge!!!
Loved the gourmet all-inclusive food!
A Traveller, usFamily trip

See all reviews

Azul Beach Resort The Fives Playa Del Carmen, by Karisma

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