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All properties in Alcudia, Balearic Islands, Spain
1 room, 2 adults

PortBlue Club Pollentia Resort

4-star4 stars
Great for familiesThis property has good facilities for families.
Carretera Alcudia - Pto Pollensa Km 2, Puerto de Pollensa, Alcudia, Mallorca, 07400, Spain

Mountain resort in Alcudia with 3 restaurants and spa
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I loved that the hotel offered free Spa amenities with the booking of the hotel, and that…Nov 8, 2019
  • Bedsheets not changed , when baby broke glass table in room , it was not swept , slept…Nov 3, 2019

PortBlue Club Pollentia Resort

  • Standard Room (Maris )
  • Classic Room (village)
  • Classic Suite
  • Room (Village Plus)
  • Premium Room (Village Pure)
  • Pollentia Maris Room adults 1 Child
  • Family Suite (PLUS)

What’s around PortBlue Club Pollentia Resort

Landmarks

  • In a regional park
  • Bahia de Pollensa - 1-minute walk
  • S'Albufereta - 3-minute walk
  • Platja del Corral d'en Bennàssar - 19-minute walk
  • Playa de Can Cullerassa - 19-minute walk
  • Auditori d'Alcudia - 33-minute walk
  • Pollentia Monographic Museum - 35-minute walk
  • San Jaume Church - 35-minute walk

Getting around

  • Palma de Mallorca (PMI) 40-min drive
  • Sa Pobla Station 15-min drive
  • Inca Station 20-min drive
  • Muro Station 23-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 532 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Snack bar/deli
  • Room service
Things to do
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Waterskiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Snorkelling nearby
Working away
  • Meeting rooms
  • Conference space size (feet) - 7158
  • Conference space size (meters) - 665
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1986
  • Lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

Spa

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Denario – This buffet restaurant serves breakfast, lunch and dinner.

Ancora – This buffet restaurant serves breakfast and dinner. Open daily.

Grill Aquarius – This restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.

PortBlue Club Pollentia Resort’s small print

Also known as

  • PortBlue Club Pollentia Resort Alcudia
  • PortBlue Pollentia Alcudia
  • Portblue Club Pollentia
  • PortBlue Club Pollentia Resort Resort
  • PortBlue Club Pollentia Resort Alcudia
  • PortBlue Club Pollentia Resort Resort Alcudia
  • PortBlue Club Pollentia Alcudia
  • PortBlue Club Pollentia
  • PortBlue Club Pollentia Alcudia, Majorca
  • PortBlue Club Pollentia Resort & Spa Alcudia Majorca
  • Portblue Club Pollentia
  • PortBlue Club Pollentia Resort
  • PortBlue Club Pollentia Resort Resort
  • PortBlue Club Pollentia Resort Alcudia
  • PortBlue Club Pollentia Resort Resort Alcudia
  • PortBlue Club Pollentia Alcudia
  • PortBlue Club Pollentia
  • Pollentia Club Resort
  • Pollentia Hotel Alcudia
  • PortBlue Club Pollentia Resort & Spa Alcudia, Majorca
  • Pollentia Club Hotel Alcudia
  • PortBlue Club Pollentia Resort & Spa Alcudia Majorca

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 13 years old are not allowed in the swimming pool or health club.

    Guests under 16 years old are not allowed in the spa.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

    Optional extras

    Late check-out can be arranged for an extra charge of EUR 25

    Safes in guestrooms can be used for EUR 0 per day

    Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of EUR 85.00 per person (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for PortBlue Club Pollentia Resort

    • Is there a pool at PortBlue Club Pollentia Resort?
      Yes, there are 2 indoor pools, 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at PortBlue Club Pollentia Resort?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at PortBlue Club Pollentia Resort?
      Yes, there's free self parking.
    • Is an airport shuttle service offered by PortBlue Club Pollentia Resort?
      Yes, an airport shuttle is available. The charge is EUR 85.00 per person roundtrip.
    • What are the check-in and check-out times at PortBlue Club Pollentia Resort?
      You can check in from 2 PM to anytime. Check-out time is noon. Late check-out is available for a charge of EUR 25 (subject to availability).
    • Are there restaurants at or near PortBlue Club Pollentia Resort?
      Yes, there are 3 on-site restaurants. Nearby restaurants include Can Cuarassa (1.2 mi), Bon Apetit (1.5 mi) and Porta de Mallorca (1.6 mi).

    Recent reviews

    Fabulous 8.6 From 784 reviews

    Exceptional 10.0
    Mini fridge/bar didn’t chill but part from that really good.
    gb5 night family trip
    Good 6.0
    Deceiving and disappointing
    The best thing about the hotel was the quality and selection of the food. We booked a Village plus room. The photos showed it has a separate lounge area but it did not. Its one room with a sofa and a chair, its very deceiving. There was no Bidet and the minibar is empty, apparently they do not stock the mini bars. The housekeeping was atrocious and they do not replace the towels. There are also many ponds scattered around the resort, its looks pretty but the stagnant water is a breeding ground for mosquitoes. Make sure to take lots of mosquito spray etc. Some reception staff were helpful but the majority need to work on their customer service skills.We'll never be back.
    gb3 night family trip
    Exceptional 10.0
    Great get away hotel
    This was our 6th year visiting this hotel. Is it perfect? No, but no hotel is but for us it's near enough. We love the location for easy travel into Porto Pollentia or Alcudia both just a few minutes up the road. Love the layout of the hotel and accommodation set in beautiful gardens. Friendly staff, great Spa, food is good as is the accommodation. Adult only pool and restaurant if you want it a bit quieter. Centre for cycling and water sports. Will be back again next year!
    Geoff, gb12 night romance trip
    Very good 8.0
    Good value for money
    Nice resort with a spacious layout. All inclusive option was very good value for money - the wine was better than expected and the food was normal buffet fare. The food at the pool side snack bar was of variable quality. We stayed in the most basic type of room which was fine - a bit dated but clean and a decent size. Resort lies between 2 towns, neither of which is walkable due to lack of pavement on the busy main road - there are plenty buses though. Also be aware that although the resort is beside the sea, there is no beach nearby.
    gb3 night trip with friends
    Very good 8.0
    Overall I ‘d say 8 out of 10, good place for family with kids, couples and solo, spacious room, food was average but worth what you pay. Would definitely come back .
    gb5 night trip
    Very good 8.0
    Slightly marred by the number of mosquitoes around the hotel this could be improved by cleaning out the various stagnant ponds
    Miss j, gb6 night family trip
    Good 6.0
    False advertising
    Paid over the odds for a sea view room and didn’t get one! False advertising! When I spoke to lady on reception her response was there were none left!
    gb4 night trip
    Exceptional 10.0
    Amazing Hotel
    Amazing Hotel & cleanliness was very good. The hotel is very well organised. Staff were friendly & they have a good system in place for the seating of guests in the restaurant! Would defo come back. The only minor, was not enough bar staff in the evenings to serve drinks for the amount of guests but apart from that loved our holiday. Thank you
    Leigh, gb7 night family trip
    Good 6.0
    Sadly my last trip to the hotel
    My 6th time here and the hotel is now skimping on the drinks & entertainment. Bought a couple of cocktails at different bars and they were just kids slush puppies but with a price tag of over £7 each. I tried to buy a full pint but they would only give me a glass that took just over a half pint even tho they had proper pint glasses and were charging for them. In the end we stuck to wine at the hotel and drank anything else at Alcudia or Puerto Pollensa. Entertainment by the animation team was just miming to songs and pretty poor. The only good nights were the live piano player & guitar player and a proper singer on our last night.
    vince, gb7 night romance trip

    PortBlue Club Pollentia Resort

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