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Poiano Garda Resort Hotel

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Front of property
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas
Double or Twin Room, Lake View | View from room
Down duvets, minibar, in-room safe, individually furnished

Overview of Poiano Garda Resort Hotel

Poiano Garda Resort Hotel

4.0 star property
4-star Garda hotel with full-service spa, connected to the convention centre

7.8/10 Good

325 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Via Poiano, Garda, VR, 37016

Room options

About this area

What's nearby

  • Gardaland - 26 min drive

Getting around

  • Valerio Catullo Airport (VRN) - 34 min drive
  • Brescia (VBS-Gabriele D'Annuzio) - 57 min drive
  • Domegliara-Sant'Ambrogio Station - 24 min drive
  • Peri Station - 25 min drive
  • Castelnuovo del Garda Station - 25 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Pizzeria Capannina - 4 min walk
  • Trattoria Miralago - 10 min walk
  • La Cross - 11 min walk
  • Al Graspo - 3 min drive
  • Osteria al Vicolo - 4 min drive

About this property

Poiano Garda Resort Hotel

A great choice for a stay in Garda, Poiano Garda Resort Hotel features a free kids' club and offers an airport shuttle (available 24 hours) for EUR 85 per vehicle. You can visit the spa to indulge in hot stone massages, facials or manicures and pedicures, and Italian cuisine is served at Ristorante Poiano, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a fitness centre. The WiFi and restaurant get good marks from fellow travellers.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle*

Off-site

  • Free area shuttle within 3 kilometers

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • Tennis
  • Yoga classes
  • Beach volleyball
  • Archery
  • Golf lessons
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Hot springs nearby
  • Winery tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bike hire
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Fitness centre
  • Golf driving range on site
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • 5 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Poiano La Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Ristorante Poiano – Overlooking the pool and garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Gazebo Pool Bar – This bar is located by the pool. Open daily.
Bar Poiano – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 85 per vehicle (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Renovations and closures

The property is closed between 07 December and 09 March.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 15 per person, per day
  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the health club
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Hotel Resort Poiano
Poiano
Poiano Garda
Poiano Hotel Resort
Poiano Resort Hotel
Poiano Resort Hotel Garda
Poiano Resort Hotel Garda, Lake Garda
Poiano Hotel Garda
Poiano Resort Hotel Garda Lake
Poiano Garda Hotel Garda
Poiano Garda Resort Hotel Hotel
Poiano Garda Resort Hotel Garda
Poiano Garda Resort Hotel Hotel Garda

Frequently asked questions

Is Poiano Garda Resort Hotel currently open?
The property is closed between 07 December and 09 March.
How much does it cost to stay at Poiano Garda Resort Hotel?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Poiano Garda Resort Hotel on 17 Feb 2023 start from £112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Poiano Garda Resort Hotel offer free cancellation for a full refund?
Yes, Poiano Garda Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Poiano Garda Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Poiano Garda Resort Hotel?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Poiano Garda Resort Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Poiano Garda Resort Hotel?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Poiano Garda Resort Hotel?
Yes, an airport shuttle is available. The charge is EUR 85 per vehicle one-way.
What are the check-in and check-out times at Poiano Garda Resort Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Poiano Garda Resort Hotel and nearby?
Have fun with on-site activities such as archery and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Poiano Garda Resort Hotel also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Poiano Garda Resort Hotel?
Yes, Ristorante Poiano offers al fresco dining, Italian cuisine and garden views. Nearby restaurants include Pizzeria Capannina (4-min walk), Trattoria Miralago (10-min walk) and La Cross (11-min walk).
Does Poiano Garda Resort Hotel have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

6/10 Good

Beautiful resort, room was really nice with an excellent view of the lake. Really enjoyed the pool area. The "shuttle bus" back and from the town is a 7-person seater car that runs every 20 - 30 minutes during certain hours of the day. The latest being 6:30pm which can be annoying as after this hour you rely on taxi's that charge like a tenner per head, despite a 10-minute drive. It was really frustrating as there's no queuing system in place, so you could be waiting a few trips from the driver to get a seat, people who's been waiting 5 minutes will push and shove people who has been waiting 40 minutes. Also, my family was staying at the resort due to my father getting married in the next town. We asked the reception if it was possible for them to arrange for a taxi for us at 11:30am the following morning, they said no problem. The next day there was no sign of the taxi, asked the girl behind the counter if she could call the taxi company and see where it was, she did, and we were told it would be 10 minutes due to traffic. More time went on and no sign of the taxi, we asked the girl behind the counter for an update from the taxi company and was just being told "traffic" with shrugged shoulders without calling the company. When we tried to explain it was my father's wedding, which he may now be late for, she just looked at us with smiles and a hand in the air. Taxi arrived 45 minutes late.
Karl, 4-night family trip
Verified Expedia guest review

4/10 Fair

Broken facilities. No toilet paper. Very restricted usage of pool not suitable for daily training before breakfast. Plastic caps for drinks at breakfast not environment friendly. What could be a nice place is unfortunately a disappointment.
Maria, 3-night family trip
Verified Expedia guest review

8/10 Very good

Caroline, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Resort is far from town, only restaurant on the resort charges €30 per person- no other options. Wait staff unfriendly, waited very long for service, not accommodating. Resort has free shuttle to town but limited hours, asked reception about taxi service was told limited taxi service but once in town could get taxi easily. Setting is beautiful, nice pool but terrible service, not for people with mobility problems. Would not recommend, overpriced. Had to pay extra €5 per person to sit out on the restaurant terrace!
Lizanne, 2-night family trip
Verified Expedia guest review

4/10 Fair

Reception wasn’t friendly
Deidra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely complex
Lovely hotel with beautiful view. You can use the mini train to get into Garda
pamela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really good room with amazing view. Everywhere very clean. Good breakfast.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

POGOZHELSKIS, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful resort
A beautiful resort located with a great view (on the lower part of a hill) and not far from many of the main attractions. The rooms are in several buildings around the area so you need to walk up/down hill or use your car (parking places are limited in some areas).
RON, 4-night family trip
Verified Hotels.com guest review