Skip to main content.
All properties in Hong Kong, Hong Kong SAR
1 room, 2 adults

Hotel Jen Hong Kong by Shangri-La

4-star4 stars
508 Queens Road West, Western District, Hong Kong, Hong Kong SAR

4-star hotel with outdoor pool, near Victoria Harbour
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Price Guarantee
From 2,036 reviews

TripAdvisor Traveller Rating

Location
Great location
Bar
Bar is awesome
Food
Delicious food
Room
Great room

Hotel Jen Hong Kong by Shangri-La

from £91
  • Club King Suite with Club Lounge Access
  • Deluxe City View Queen Room
  • Deluxe Harbour View Queen Room
  • Superior City View Queen Room
  • Club Mountain View Queen Room with Club Lounge Access
  • Club Harbour View Queen Room with Club Lounge Access
  • Deluxe Harbour View Twin Room
  • Superior City View Twin Room
  • Club Harbour View Twin Room with Club Lounge Access
  • Club Mountain View Twin Room with Club Lounge Access

What’s around Hotel Jen Hong Kong by Shangri-La

Landmarks

  • In Western District
  • Victoria Harbour (1-minute walk)
  • University of Hong Kong (8-minute walk)
  • Western Market (22-minute walk)
  • Man Mo Temple (22-minute walk)
  • Hong Kong - Macau Ferry Terminal (23-minute walk)
  • Soho (26-minute walk)
  • Mid-levels Escalators (27-minute walk)

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) 26-min drive
  • Hong Kong Sheung Wan Station 25-min walk
  • Hong Kong Central Station 3-min drive
  • Hong Kong Austin Station 5-min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available from 11:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle from 11:30 AM to 4:30 PM *

Parking

  • Self parking (limited) *

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Business centre
  • Meeting rooms
  • Conference space size (feet) - 1033
  • Conference space size (meters) - 96
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Malacca – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Reservations are required.

Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Club Lounge – This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Hotel Jen Hong Kong by Shangri-La’s small print

Also known as

  • Hotel Jen Hong Kong
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong Shangri-La
  • Jen Hong Kong Shangri-La
  • Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Hotel Jen
  • Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
  • Hotel Hotel Jen Hong Kong by Shangri-La
  • Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong
  • Hotel Jen Hong Kong by Shangri La
  • Hotel Jen Shangri-La
  • Jen Shangri-La
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong

Policies

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Optional extras

Self-parking costs HKD 350 per night

Rollaway beds are available for HKD 350.0 per night

Buffet breakfast is offered for an extra charge of HKD 195.80 for adults and HKD 97.90 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HKD 140 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Hong Kong, Hong Kong SAR

Recent reviews

Fabulous 8.8 From 392 reviews

Very good 8.0
Nice hotel
Nice hotel and good size rooms for HK . The location was a little far from the center .
David, gb1 night trip with friends
Exceptional 10.0
Slow lifts only concern
Had 3 nights at Jen hotel ~ good location for MTR and nice pool to relax by. Only complaint is the lifts are slow
Andrew, gb3 night trip with friends
Good 6.0
Dated hotel and tired looking
Serena, gbRomance trip
Very good 8.0
Comfortable and convenient
Very pleasant hotel and conveniently situated. Had a club room with a harbour view, which I thoroughly recommend. Only negative aspect was the breakfast which was rather uninspiring and the same everyday (6days).
Elisa, gb5 night family trip
Good 6.0
Good price but you get what you pay for.
I don't really understand why Shangri la have attached that brand name to the Jen. The Jen is very much a budget brand hotel, similar to Ibis and Holiday Inn. They've tried to make it boutique in feel but you can't get away from tiny, noisy rooms (I seemed to be able to hear everyone's toilet flush from mine), a poor bar in the lobby area (the nice rooftop bar in the photos is just for the executive club customers) and a very limited room service menu. As long as your expecting that then it's a good hotel at a good price, but be clear that it's not a Shangri la and it's not a four star hotel. It's conveniently near to a metro station (well, an entrance to the station - it's still quite a hike to the station itself) but the area itself is pretty dead.
Adrian, gbBusiness trip

Hotel Jen Hong Kong by Shangri-La

Is the description of this property not correct? Tell us