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Hotel Jen Hong Kong

4-star4 stars
508 Queens Road WestWestern District, Hong KongHong Kong SAR

4-star hotel with outdoor pool, near University of Hong Kong
  • Free WiFi
Great location
Good internet service
Fantastic service
246See all 246 reviews
From 1,853 reviewsTripAdvisor Traveller Rating

Hotel Jen Hong Kong

from £100
  • Club King Suite
  • Deluxe Queen Room - City View
  • Deluxe Queen Room - Harbour View 
  • Superior Queen Room - City View
  • Club Queen Room - Mountain View
  • Club Queen Room - Harbour View
  • Deluxe Twin Room - Harbour View
  • Superior Twin Room - City View
  • Club Twin Room - Harbour View
  • Club Twin Room - Mountain View

About Hotel Jen Hong Kong

Hong Kong hotel with café and free WiFi in Western District

Near Lan Kwai Fong

In Hong Kong’s Western District, Hotel Jen Hong Kong by Shangri-La is a 6-minute walk from the University of Hong Kong. In 8 minutes by car you can find the smoke-filled Man Mo Temple and the lively nightlife of SoHo and Lan Kwai Fong, while HKU Station is a convenient 6-minute walk away.

Star Ferry cruises

You can walk 8 minutes to tour the University Museum and Art Gallery or drive 11 for a scenic harbor cruise from the Star Ferry Pier. For a taste of the city’s culture, you’ll find the peaceful Chi Lin Nunnery and Ten Thousand Buddhas Monastery in 18 minutes’ drive.

Fresh Malaysian cuisine

Once you’ve worked up an appetite, you can enjoy Malaysian and Singaporean food at Café Malacca or a light snack in the Lobby Bar and Lounge. Breakfast available (surcharge). Leisure options include a 24-hour fitness facility and rooftop pool for Club guests, and there’s a free shuttle to the business district.

Free WiFi and views

All 283 rooms are decorated in a clean, neutral style and come with stunning mountain, city, or harbor views. Free WiFi, PressReader™ access, and TVs with satellite channels come standard, while Club rooms also feature DVD players and access to the Club Lounge.

At a glance

Key facts

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 28 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
The property’s airport shuttle will be unavailable starting March 1, 2018. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking (limited) *


  • Free area shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business centre
  • Meeting rooms 2
  • Conference space size (feet) - 1033
  • Conference space size (meters) - 96
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Cafe Malacca – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Club Lounge – This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Hotel Jen Hong Kong ’s small print

Also known as

  • Hotel Jen Hong Kong
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong by Shangri La
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong


Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Optional extras

Self-parking costs HKD 350 per night

Rollaway beds are available for HKD 350.0 per night

Buffet breakfast is offered for an extra charge of HKD 162.80 for adults and HKD 75.9 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Jen Hong Kong


  • In Western District
  • Hong Kong - Macau Ferry Terminal (23-minute walk)
  • Soho (25-minute walk)
  • International Finance Centre (31-minute walk)
  • Central Ferry Piers (34-minute walk)
  • Lan Kwai Fong (37-minute walk)
  • Bank of China Tower (39-minute walk)
  • University of Hong Kong (11-minute walk)

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) 34-min drive
  • Hong Kong Sheung Wan Station 25-min walk
  • Hong Kong Yau Ma Tei Station 12-min drive
  • Hong Kong Austin Station 12-min drive
  • Self parking (surcharge)
  • Limited parking
  • Free area shuttle

Recent reviews

Fabulous 8.6 From 246 reviews

Hotel Jen Hong Kong
Very Good8.0
Great location, not quite 4 stars
This hotel is in a great location right beside the HKU MTR stop. It's rooms are small, more akin to a budget hotel, with no proper bathroom, only a glass screen and doors separating the shower, toilet and room lobby (no bath) and the sink and vanity unit in the room lobby. There is limited storage, so for the two of us who were staying a week and are fairly light travellers, whilst we got more coat hangers, store some clothes in our cases, it left the room cluttered. The highlight of the room was the view of the harbour which are amazing ( I would note that whilst you cannot see the city centre). The hotel is tired and is in need of refurbishment, the shower tiles were coming of the walls in our first room, but in fairness to the staff as soon as we mentioned this they moved us. The beds and bedding are comfortable, and overall met our requirements. We stayed in a club room, which give us access to the club lounge on the 28th Floor, this was great, we had breakfast there and they had a complementary cocktail hour (actually 2 hours) every night with snacks. The staff who looked after us in the lounge were great, really helpful and knowledgeable about the area and things to do, and on our last day organised a late check-out to 3 pm free of charge. The cost of food and drinks from the hotel bar and restaurant is extortionate, but there is no shortage of places to eat or drink surrounding the hotel at a fraction of the cost and much better quality.
John, gb7 night trip
Hotel Jen Hong Kong
Great hotel, good location, very comfortable
Location was food MTR station very close, and free area shuttle if required. Room was very comfortable and clean, bed was huge. Didn't have breakfast and didn't use restaurant in hotel so can't comment. Lots of amenities near by. Would stay again.
Gillian, gb4 night family trip
Hotel Jen Hong Kong
Very Good8.0
Excellent value for money, clean hotel
Good value for money, a little out of the way, however, the hotel has a free shuttle bus service to get to the central station. Which gives you easy access to the Star Ferry. Contemporary, modern interior. Shower and toilet doors are smoked glass, so not altogether private but we got used to it.Rooms very well appointed and clean, bath robes, slippers, tea/ coffee facilities. Local area is not very touristy for sightseeing, it is more for the the local residents which is interesting in itself. Fascinating local markets and individual shops.Taxis are very cheap and accessible from the hotel entrance. Staff very friendly and helpful. We had a club room which is well worth the upgrade to include breakfast, evening food and drinks overlooking the harbour.
Lesley, gbRomance trip
Hotel Jen Hong Kong
Very Good8.0
This is an excellent hotel and would have received full marks had it been able to cope with the below average temperatures. We asked for and were given a fan heater for the room but this was barely adequate. The excellent Club Lounge was heated by three trendy looking but virtually useless fan heaters. The hotel cannot be held responsible for the weather but a four star establishment should have done better.
Charles J, gb3 night romance trip
Hotel Jen Hong Kong
Very Good8.0
Short stay
Short stay visiting offspring - reasonable price and acceptable distance to the hub of life on the island
A Traveller, gb4 night family trip

See all reviews

Hotel Jen Hong Kong

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