Guests
All properties in Bournemouth, England, United Kingdom

Bournemouth West Cliff Hotel

Luxury hotel with 2 indoor pools, near Bournemouth Beach

  • Free WiFi

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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1 / 69Hotel Bar
7 Durley Chine Road, Bournemouth, BH2 5JS, England, United Kingdom
7.0.Good.
  • I thought that £12 per night to use the hotel car park when staying at the hotel was…

    May 11, 2022

  • Lovely stay, unfortunately the lift was broken, had to change rooms due to a faulty…

    Apr 27, 2022

See all 893 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Convenient
Safe
Easy parking

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
  • The following facilities are closed for New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Sauna
  • Full-service spa
  • Hot tub
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Gym

    Property highlights

    Main amenities

    • 83 guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurants and bar/lounge
    • Full-service spa
    • 2 indoor pools

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Garden
    • Terrace

    What’s around

    • In Bournemouth City Centre
    • Bournemouth Beach - 13-minute walk
    • Bournemouth International Centre - 13-minute walk
    • Oceanarium - 16-minute walk
    • Bournemouth Pavillion Theatre - 16-minute walk
    • Bournemouth University - 41-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room
    • Family Room
    • Standard Twin Room
    • Superior Room
    • Superior Quadruple Room

    What’s around

    Landmarks

    • In Bournemouth City Centre
    • Bournemouth Beach - 13-minute walk
    • Bournemouth International Centre - 13-minute walk
    • Oceanarium - 16-minute walk
    • Bournemouth Pavillion Theatre - 16-minute walk
    • Bournemouth University - 41-minute walk
    • Durley Chine Beach - 9-minute walk
    • The Square - 11-minute walk
    • Bournemouth Town Hall - 13-minute walk
    • Alum Chine Beach - 13-minute walk
    • Bournemouth Lower Gardens - 14-minute walk

    Getting around

    • Bournemouth (BOH-Bournemouth Intl.) 14-min drive
    • Southampton (SOU) 42-min drive
    • Branksome Station 30-min walk
    • Bournemouth Station 4-min drive
    • Poole Parkstone Station 11-min drive
    map
    See on map
    7 Durley Chine Road, Bournemouth, BH2 5JS, England, United Kingdom

    At a glance

    Hotel size

    • This hotel has 83 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cots (infant beds)

    Pets

    • Pets not allowed
    • Service animals welcome

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Uncovered on-site self-parking (GBP 12 per night)
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • English breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge

    Things to do

    • Number of indoor pools - 2
    • Fitness facilities
    • Full-service spa
    • Number of spa tubs - 1
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Parasailing nearby
    • Sailing nearby
    • Windsurfing nearby
    • Steam room
    • Sauna

    Working away

    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services

    Facilities

    • Number of buildings/towers: 1
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Raised toilet seat
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • Hungarian
    • Lithuanian
    • Russian
    • Spanish

    In the room

    Home comforts

    • Iron/ironing board (on request)

    Freshen up

    • Private bathroom
    • Bath with shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Recreation

    On Site

    • Fitness facilities
    • Sauna
    • Steam room

    Nearby

    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Parasailing nearby
    • Sailing nearby
    • Windsurfing nearby

    Fees & policies

    Optional extras

    • Breakfast costs between GBP 15 and GBP 15 for adults, and GBP 5 and GBP 10 for children (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late checkout can be arranged for an extra charge of GBP 20.00 (subject to availability)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Rollaway beds are available for GBP 15 per night

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Uncovered self-parking costs GBP 12 per night

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Facility access costs GBP 12 per person, per stay
    • Guests under 18 years old are not allowed in the spa

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property does not have lifts.

    This property accepts credit cards and debit cards. Cash is not accepted.

    This property reserves the right to pre-authorise the guest's credit card prior to arrival.

    Also known as

    • Hallmark Hotel Bournemouth West Cliff
    • Bournemouth West Cliff Hotel Hotel Bournemouth
    • Hallmark Cliff
    • Hallmark Hotel Spa Bournemouth
    • Hallmark Hotel Bournemouth West Cliff
    • Bournemouth West Cliff
    • Bournemouth West Cliff Hotel Hotel
    • Bournemouth West Cliff Hotel Bournemouth
    • Bournemouth West Cliff Hotel Hotel Bournemouth
    • Hallmark Hotel Cliff
    • Hallmark Bournemouth West Cliff
    • Hallmark Cliff
    • Bournemouth Hallmark Hotel
    • Bournemouth West Cliff
    • Bournemouth West Cliff
    • Bournemouth West Cliff Hotel Hotel
    • Bournemouth West Cliff Hotel Bournemouth

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Bournemouth West Cliff Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Self-parking costs GBP 12 per night.
    • Yes, there are 2 indoor pools.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
    • Yes, there's an on-site restaurant. Nearby restaurants include Olive Cafe (4-min walk), Steam Vintage Tea Rooms (4-min walk) and The Goat and Tricycle (5-min walk).
    • No, this hotel doesn't have a casino, but Genting Casino Bournemouth (15-min walk) is nearby.
    • Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 indoor swimming pools. Bournemouth West Cliff Hotel also has a sauna and a steam room, as well as a picnic area and a garden.
    7.0.Good.
    • 4.0.Fair

      The fawlty Towers has moved from Torquay to Bourn

      Parking £12 to park on site?? Scandalous! Rip off!!3 £14.50 for 2 glasses of wine? Bar maid couldn't change a barrel? £4 for 5 halloumi fries?? Rip off! Average age of bar and restaurant staff looked to have been around 16?? Clueless and not trained. I asked a waitress did potatoes come with the pie? She said, "haven't got a clue, ain't gonna lie"! The lift to our 3rd floor room broke down and was still out of order 4 days later! In todays times, repairs can be carried out almost immediately, not here though and no explanation as to why?? As a frequent traveller i can now see why the UK is finished as a holiday destination. Its all about ripping people off as much as possible. We spent almost £500 on 5 night and another 700 on food and drink...businesses are trying to claw back as much as possible after covid and its a disgrace! This hotel is a tired example of a company not investing in it, it's staff and its condition. Poor beds, uncomfortable rooms, domestic fittings, cheap furniture, and the list goes on and on! Shame on you the owners of this hotel. Charging to park in your car park? Disgraceful. Invest in you hotel or sell it!

      Steve, 5 night trip, Apr 10, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It was mostly a nice relaxing stay, fire alarm went off but it was a false alarm and dealt with well. Would recommend.

      Alan, 2 night business trip, Apr 5, 2022

      Verified Hotels.com guest review

    • 6.0.Good

      Updates needed

      This hotel needs some updates, rooms werent good, dirty carpet, noise, and I couldnt close the door to the bathroom and to the room. The mirror in the bathroom was very small and I couldn't access it, light didnt work and the bath was a little damaged. Great tv, coffee/tea facility, very clean bed and bed sheets. Staff at the reception - great, not very friendly at the spa.

      Magdalena, 1 night trip with friends, Apr 2, 2022

      Verified Hotels.com guest review

    • 8.0.Very good

      Hotel with pool not far from beach

      Lovely hotel, problem with pool on this visit so was cold but glad it stayed open as I chose this Hotel for the Pool. I felt portion sizes of set meal at £29 were very disappointing so would not book half board next time.

      Julie, 1 night trip, Mar 23, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Lovely sea side hotel xx

      Julie, 1 night trip, Mar 21, 2022

      Verified Hotels.com guest review

    • 8.0.Very good

      Pleasantly surprised for the price

      To be honest we didn't have high expectations as had a really good price including room, breakfast and dinner but were pleasantly surprised! Rooms were nice enough, nothing fancy but clean and comfortable. Food included was really lovely and restaurant staff very friendly. Bar and reception area nicely presented. Pool is a bit strange as overlooked by restaurant/bar so we didnt use it. Spa looked okay but again we didnt use as you have to pay extra and its pretty small and had quite a few people in there. There was no availability for us to have spa treatments so we had these at another hotel. Overall i would say it's good for the price and pretty much what you'd expect for a 3 star hotel.

      1 night trip with friends, Mar 12, 2022

      Verified Hotels.com guest review

    • 8.0.Very good

      Pleasant stay

      Park on the road hotel is on for free. Don’t pay £12 per day in the tiny hotel car park!! Very friendly staff, pool was clean and very nice facilities. Spa cost extra and wasn’t as good as the pool included in the stay. Room was comfy with good tv but outdated and could be a little cleaner

      Briony, 2 night trip, Feb 26, 2022

      Verified Hotels.com guest review

    • 2.0.Poor

      The worst room in the hotel?

      First impression- only 1 receptionist and waited at least 10 mins prior to being acknowledged on both occasions i spoke to them. The room we stayed in was 27 on the first floor- the most depressing room ever- small and hot, badly decorated and carpet lifting but the view was appalling- overlooking the over sized pipes/air vents which were extremely noisy at night- all night. I barely slept as the droning continued. I spoke to the manager and all he said was that no one had complained before.

      Rochelle, 1 night trip, Feb 16, 2022

      Verified Hotels.com guest review

    • 4.0.Fair

      Was very disappointed with the stay. The room was so hot (3rd floor) that we had to have the windows open all night, turn off the heating and have the fan going all night. We did not get any sleep in the 3 nights we were there. The room was very basic that needed some updating, but worse of all the lift did not work, my wife and I had to go up and down the stairs and being on the top floor was unacceptable, being 6ft 4inc I kept hitting my head on the stair calling. All in all a very disappointed person, if it was not for the kind, caring staff I would of left the first night we stayed. Well not be going back. Sorry for negative feedback.

      Lee, 3 night romance trip, Jan 28, 2022

      Verified Expedia guest review

    • 2.0.Poor

      Paid for spa facilities, steam room out of order. Builders working in the spa area with no forewarning. No refund offered. Room, clean, but very old and beaten up. Better off in a travel lodge or Premier inn.

      sam, 1 night business trip, Jan 13, 2022

      Verified Expedia guest review

    See all 893 reviews