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All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults

TRS Turquesa Hotel - Adults Only - All Inclusive

4.5-star4.5 stars
Av. Francia, Playa Bavaro, Punta Cana, La Altagracia, 23000, Dominican Republic

Adults-only property with full-service spa, connected to the convention centre, near Cortecito Beach
  • Free buffet breakfast, free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Rude staff unless you’re tipping. Bedroom very damp. Light fittings broken. Beach and…Oct 3, 2019
  • Staff were amazing. Room and communal areas in need of a little more attention to truly…May 8, 2019

TRS Turquesa Hotel - Adults Only - All Inclusive

  • Premium Junior Suite (Royal Service)
  • Junior Suite (Royal Service)
  • Junior Suite Swim Up (Royal Service)
  • Junior Suite Single (Royal Service)

What’s around TRS Turquesa Hotel - Adults Only - All Inclusive

Landmarks

  • On the waterfront
  • Cortecito Beach - 27-min walk
  • Palma Real Shopping Village - 2.8 mi / 4.5 km
  • Macao Beach - 10.5 mi / 17 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) 17-min drive
  • Free casino shuttle

At a glance

Key facts

Size

  • 372 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 17 restaurants
  • 20 bars/lounges
  • 6 poolside bars
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
Things to do
  • Basketball on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
Working away
  • Business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 605
  • Conference space size (meters) - 56
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 10
  • Year Built – 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Private spa tub
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Sailing

Land activities
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment
  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling gear
  • Tennis lessons
  • Windsurfing equipment
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

ZENTROPIA has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Boheme only TRS Guests – This restaurant specialises in French cuisine and only serves dinner.Guests can enjoy drinks at the bar.

Kusko only for TRS guests – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Helios Beach Club – This restaurant specialises in international cuisine and only serves dinner. Open daily.

Capricho only TRS Guests – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Bambu – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

TRS Turquesa Hotel - Adults Only - All Inclusive’s small print

Also known as

  • Royal Suites Turquesa Adult All Inclusive Punta Cana
  • TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana
  • Royal Suites Turquesa Adult All Inclusive
  • Royal Suites Turquesa Adult Punta Cana
  • Royal Suites Turquesa Adult
  • TRS Turquesa Hotel Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults All Inclusive
  • TRS Turquesa Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults Only All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for TRS Turquesa Hotel - Adults Only - All Inclusive

  • Does TRS Turquesa Hotel - Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, TRS Turquesa Hotel - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is TRS Turquesa Hotel - Adults Only - All Inclusive currently open?
    This property is closed from 24 March 2020 to 8 October 2020 (dates subject to change).
  • Is parking offered at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, there are 6 outdoor pools.
  • Are pets allowed at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at TRS Turquesa Hotel - Adults Only - All Inclusive?
    You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, there are 17 on-site restaurants.
  • Is there an on-site casino at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, the 4000 square-foot casino features 8 slot machines and 8 gaming tables.
  • What is there to do near TRS Turquesa Hotel - Adults Only - All Inclusive?
    Recommended spots to visit include Cortecito Beach (1.4 mi), Palma Real Shopping Village (2.8 mi) and Macao Beach (10.5 mi).

Recent reviews

Superb 9.0 From 607 reviews

Exceptional 10.0
Great Hotel for a relaxing couples break.
We had the most amazing relaxing holiday here. The hotel was beautiful, clean and comfortable. The staff were all extremely attentive, always happy and friendly. Our butler Carlos was great and went above and beyond to make sure our stay was perfect. Even booking restaurants for us so we didn't have to think about it and organised for bubbly to be in our room after a long day relaxing by the pool drinking cocktails. The restaurants that were part of TRS were exceptional - we especially enjoy the French restaurant and Helios was great for breakfast (great buffet selection and the omelettes from the menu were very good), as well as lunch (BBQ every day with a large selection of meat and fish) we also had our final dinner here and it was very romantic with great quality food - the restaurants that were part of other hotels within the complex were no where near as good as the ones attached to TRS. The spa was fantastic - we recommend the full body massage and facial. We also enjoyed using the mud masks each day after a steam and sauna. We wouldn't recommend the Casino. It needs a refurb and they don't provide premium alcohol so the drinks were not nice. Overall we had a fantastic holiday and will be coming back for sure. It is beautiful and very relaxing. The staff are great and very helpful. Eduardo the waiter by the pool was brilliant and served us all day always coming over the perfect time. We recommend this hotel to everyone. Thank you.
Robbie, gb7 night romance trip
Very good 8.0
great couple resort relaxing casino rip off food terrible Japanese restaurant is the best
bianca, us3 night trip
Fair 4.0
The first day, at the restaurant, the drink wasn't good, the choose one kind meat, and brought another. They are insisting to meet sales person to buy membership. We needed to ask several times to change the pillows. We went there to our 25th anniversary, just to enjoy and relax, but we came back very disappointed. My wife ask the butler, about a bottle champagne and some romantic things at night, we went to lunch and when came back, they did in afternoon, so frustrated. I hope this won't happening again.
jefferson, us3 night trip
Exceptional 10.0
The Hotel is in a great location. The accommodations were great! The food was excellent! We plan to come back
NANCY, us5 night trip
Exceptional 10.0
Great place to Relax and unwind. has some of the best waiters (Fidelin @ Kusko Restaurant)/bar tenders (Francis @ the Pool Bar). Beach is great, and there are many activities onsite during the day and at night. The butler service wasn't as great as I expected, and getting reservations at the restaurants for the times we wanted was impossible even though we tried to book a few days in advance. But overall the Hotel was great.
Khaled, us5 night trip
Poor 2.0
Worst resort in Bavaro
The hotel is old, dirty and needs renovation. The food quality is awful. I lost three pounds while on vacation in six days. Its not adults only family and kids were coming over from the other property hotels to use the buffet and hibachi dinner restaurant. The online portal never works and there are no printed menu's in the rooms or any guides to access to make dinner reservations. They don't take security seriously and had to listen to a drunk couple fist fighting for 2.5 hours in the middle of the night before the hotel came to resolve the issue. I had to beg for towels and clean glasses or water daily. The butler forgot request faster than a sentence could be finished. No one in the spa speaks English. There were bugs in my room. Weeds growing at the pools with lots of ants. They allow guests to smoke beside others eating in the restaurants. The bartendars and cart drivers are very rude to the guests. I saw lots of drug deals go on between bartendars, cart drivers and guests. They allow speedos and topless women at the adult beach however they were all out of shape fat people. The guests were white international trash with no manners. By far this was the worst quality resort out of three I stayed at this year in the Dominican. You can not order room service on your own you have to do it through the butler. No wine glasses, utensils or ice come with room service orders. I was told guest needed to drink out of the wine bottle. There are excessive flies in the buffet area.
us5 night trip with friends

TRS Turquesa Hotel - Adults Only - All Inclusive

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