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All properties in Punta Cana (and vicinity), Dominican Republic

TRS Turquesa Hotel - Adults Only - All Inclusive

Adults-only property with full-service spa, connected to the convention centre, near Cortecito Beach

  • Free buffet breakfast, free WiFi and free parking
From
£237

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Av. Francia, Punta Cana (and vicinity), 23000, La Altagracia, Dominican Republic
8.8.Fabulous.
  • Rude staff unless you’re tipping. Bedroom very damp. Light fittings broken. Beach and…

    Sep 19, 2019

  • Staff were amazing. Room and communal areas in need of a little more attention to truly…

    May 1, 2019

See all 663 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
Dining options
Walkable
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 372 guestrooms
  • Daily housekeeping
  • On a private beach
  • Casino
  • 17 restaurants and 6 poolside bars
  • Full-service spa

What’s around

  • On the waterfront
  • Cortecito Beach - 27-min walk
  • Palma Real Shopping Village - 3 mi / 4.9 km
  • Macao Beach - 10.5 mi / 17 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite Poolside
  • Junior Suite Garden / Pool View
  • Junior Suite Swim Up
  • Junior Suite Garden / Pool View Single Use

Location

Av. Francia, Punta Cana (and vicinity), 23000, La Altagracia, Dominican Republic
  • On the waterfront
  • Cortecito Beach - 27-min walk
  • Palma Real Shopping Village - 3 mi / 4.9 km

What’s around

Landmarks

  • On the waterfront
  • Cortecito Beach - 27-min walk
  • Palma Real Shopping Village - 3 mi / 4.9 km
  • Macao Beach - 10.5 mi / 17 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) 17-min drive
  • Free casino shuttle

At a glance

Size

  • 372 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Caters to adults only
*See small print for additional details or extra charges

At the property

Food and drink

  • Free buffet breakfast daily
  • 17 restaurants
  • 20 bars/lounges
  • 6 poolside bars
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service

Things to do

  • Basketball on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Working away

  • Business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 605
  • Conference space size (meters) - 56
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 10
  • Year Built – 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Things to enjoy

  • Private spa tub
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Sailing

Land activities
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment
  • On-site entertainment and activities
  • Access to on-site nightclubs
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling
  • Tennis lessons
  • Windsurfing
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

ZENTROPIA has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Boheme only TRS Guests – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Kusko only for TRS guests – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Helios Beach Club – This restaurant specialises in international cuisine and only serves dinner. Open daily.

Capricho only TRS Guests – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Bambu – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Small print

Also known as

  • Royal Suites Turquesa Adult All Inclusive Punta Cana
  • TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana
  • Royal Suites Turquesa Adult All Inclusive
  • Royal Suites Turquesa Adult Punta Cana
  • Royal Suites Turquesa Adult
  • TRS Turquesa Hotel Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults All Inclusive
  • TRS Turquesa Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults Only All Inclusive

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, TRS Turquesa Hotel - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 6 outdoor pools.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
  • Yes, there are 17 on-site restaurants, featuring French cuisine. Nearby restaurants include Pastrata (2.1 mi), Bagdad-Beograd (2.1 mi) and Fresco (2.1 mi).
  • Yes, the 4000 square-foot casino features 8 slot machines and 8 gaming tables.
  • Have fun with on-site activities such as kayaking, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball, pilates and racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. TRS Turquesa Hotel - Adults Only - All Inclusive also has 6 poolside bars, 20 bars and a casino, as well as a nightclub, a private beach and a steam room.
8.8.Fabulous.
  • 6.0.Good

    This was our 6th visit to the TRS Turquesa in Punta Cana. We stayed at the hotel from Feb 12 to Mar 5, 2019. For us, this was our most disappointing stay so far. Check-in – Fast and efficient as usual. Small hotel so there is rarely a line-up to check-in. We were a bit early so our room was not yet ready. We were assigned a swim-up room in bldg. 55 as we had requested. Standard swim-up room however the mini bar was not stocked as we had requested through their new e-butler service. The gentleman that was assigned to us took care of it over the next couple of days. Restaurants – Breakfast at Capricho, no issues. For lunch, we normally went to Bohio (located in the hotel next door). Very good buffet, no complaint there. Dinner is where things went downhill for us. We normally ate dinner at the Capricho and La Bohème restaurants are were well served in the past. However, this year the two restaurants were not up to their usual standard. For two weeks, the food was under done or over done, too salty, cold, missing vegetables, etc. We gave up and went to Las Torres for the last week. Tried the Japanese restaurant once and again, not great. The chicken and beef were tuff and chewy. The salmon and duck were OK. Room service – We ordered room service 8 or 9 times and were pleasantly surprised. Nothing fancy (hamburger, club sandwich and pizza) but quite good. Butler/maid – We had a butler’s desk in our bldg. and they promptly assisted us when called upon. The maid that cleaned ou

    21 night romance trip, Feb 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel for a relaxing couples break.

    We had the most amazing relaxing holiday here. The hotel was beautiful, clean and comfortable. The staff were all extremely attentive, always happy and friendly. Our butler Carlos was great and went above and beyond to make sure our stay was perfect. Even booking restaurants for us so we didn't have to think about it and organised for bubbly to be in our room after a long day relaxing by the pool drinking cocktails. The restaurants that were part of TRS were exceptional - we especially enjoy the French restaurant and Helios was great for breakfast (great buffet selection and the omelettes from the menu were very good), as well as lunch (BBQ every day with a large selection of meat and fish) we also had our final dinner here and it was very romantic with great quality food - the restaurants that were part of other hotels within the complex were no where near as good as the ones attached to TRS. The spa was fantastic - we recommend the full body massage and facial. We also enjoyed using the mud masks each day after a steam and sauna. We wouldn't recommend the Casino. It needs a refurb and they don't provide premium alcohol so the drinks were not nice. Overall we had a fantastic holiday and will be coming back for sure. It is beautiful and very relaxing. The staff are great and very helpful. Eduardo the waiter by the pool was brilliant and served us all day always coming over the perfect time. We recommend this hotel to everyone. Thank you.

    Robbie, 7 night romance trip, Nov 22, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We’ve just had 9 days here for our 1st Anniversary and loved every minute. The swim up suite was amazing with a lovely jetted jacuzzi tub, our butlers were brilliant, big shout out to Cesareo! Top class food at all of the TRS restaurants, you can also eat at the other resorts restaurants but the food was not as good. Bartenders were all great, just be warned you’ll never end up leaving the resort as it’s so good!

    Gurjeet, 8 night trip, Oct 18, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel!!

    We stayed for a week after spending the week before travelling across the beautiful island and we got to really rest and relax before coming back. Special mention to Charlie, our dedicated assistant, excellent customer service skills. Will definitely come back.

    Horacio, 4 night trip, Aug 22, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Tired Hotel near beach

    Tired Hotel near pool swamped in mosquito's cleaning very poor and its about to refurbish. Sellotape stuck on the walls. Standing in the shower was 2" water when showering the water would not flow through the plug hole. Very disappointed after spending all that money on holiday.We did not need this stress while on holiday. Mattress was collapsed and very uncomfortable and they failed to replace it. Menu in all eating areas was very short on choice and didn't change during our stay. All in all very disappointing. Michael Whitten

    Mike, 14 night romance trip, May 22, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful place

    It was an amazing experience. Super nice people. Providencia did an extremely well job. I’ll definitely come back

    Jorge, 2 night trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Recommend and would stay again

    Adris was my butler and he made this stay magical. He was not only informative but very attentive to my partners and my needs. He is the reason I spent such a great time here and he deserves the recognition and good review. I was in room 5204 when I stayed and I appreciate the great customer service given here.

    Luis, 4 night trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The resort staff was excellent and super accommodating! Most of the food was over cooked but flavorful. Lots of seaweed on beach, which they tried to keep up with.

    7 night trip with friends, Jun 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Horrible Beach

    The resort itself and the service was very good. However, I was unable to make use of the beach due to the volume of algae. Everyone that I asked gave me a different story. I went to this resort for the beach not to drink or eat. The beach is horrible; please stay away if you want to make use of the beach. Horrible, horrible beach.

    Cesar, 3 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely Terrific!

    I cannot say enough positive things about this resort. From beginning to end, the people were so pleasant, helpful, and kind. Of course, being in a Spanish speaking country, there were the occasional blips, but from the check-in to the rooms to the pool to the restaurants to the free COVID testing, it was a fantastic experience. The rooms were absolutely beautiful, great housekeeping, great butler assistance, wonderful restaurants with ample choices, incredible pool bar service, good to great food (a friend stayed at another hotel the same week and said she couldn't eat the food - not here...it was hearty and plentiful!) Thank you so much for a wonderful vacation!

    Michael, 7 night trip with friends, May 21, 2021

    Verified Hotels.com guest review

See all 663 reviews