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1 room, 2 adults

TRS Turquesa Hotel - Adults Only - All Inclusive

4.5-star4.5 stars
Av. Francia, Playa Bavaro, Punta Cana, La Altagracia, 23000, Dominican Republic

Adults-only property with full-service spa, connected to the convention centre, near Cortecito Beach
  • Free buffet breakfast, free WiFi and free parking
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Restrictions related to your trip

Dominican Republic may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Rude staff unless you’re tipping. Bedroom very damp. Light fittings broken. Beach and…Sep 19, 2019
  • Staff were amazing. Room and communal areas in need of a little more attention to truly…May 1, 2019

TRS Turquesa Hotel - Adults Only - All Inclusive

from £206
  • Junior Suite Poolside
  • Junior Suite Garden / Pool View
  • Junior Suite Swim Up
  • Junior Suite Garden / Pool View Single Use

What’s around TRS Turquesa Hotel - Adults Only - All Inclusive

Landmarks

  • On the waterfront
  • Cortecito Beach - 27-min walk
  • Palma Real Shopping Village - 3 mi / 4.9 km
  • Macao Beach - 10.5 mi / 17 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) 17-min drive
  • Free casino shuttle

At a glance

Key facts

Size

  • 372 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Dominican Republic may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free on-site self-parking

  • Wheelchair-accessible parking on site

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

At the property

Food and drink
  • Free buffet breakfast daily
  • 17 restaurants
  • 20 bars/lounges
  • 6 poolside bars
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
Things to do
  • Basketball on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
Working away
  • Business centre
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 605
  • Conference space size (meters) - 56
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 10
  • Year Built – 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Private spa tub
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Sailing

Land activities
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment
  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling gear
  • Tennis lessons
  • Windsurfing equipment
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

ZENTROPIA has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Boheme only TRS Guests – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Kusko only for TRS guests – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Helios Beach Club – This restaurant specialises in international cuisine and only serves dinner. Open daily.

Capricho only TRS Guests – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Bambu – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Kayaking on site
  • Personal motorised watercraft on site
  • Parasailing on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkelling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

TRS Turquesa Hotel - Adults Only - All Inclusive’s small print

Also known as

  • Royal Suites Turquesa Adult All Inclusive Punta Cana
  • TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana
  • Royal Suites Turquesa Adult All Inclusive
  • Royal Suites Turquesa Adult Punta Cana
  • Royal Suites Turquesa Adult
  • TRS Turquesa Hotel Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults All Inclusive
  • TRS Turquesa Adults All Inclusive Punta Cana
  • TRS Turquesa Hotel - Adults Only - All Inclusive Punta Cana
  • TRS Turquesa Hotel Adults Only All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for TRS Turquesa Hotel - Adults Only - All Inclusive

  • Does TRS Turquesa Hotel - Adults Only - All Inclusive offer free cancellation for a full refund?
    Yes, TRS Turquesa Hotel - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is TRS Turquesa Hotel - Adults Only - All Inclusive currently open?
    This property is closed from 24 March 2020 to 18 November 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at TRS Turquesa Hotel - Adults Only - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, there are 6 outdoor pools.
  • Are pets allowed at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at TRS Turquesa Hotel - Adults Only - All Inclusive?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, there are 17 on-site restaurants, featuring French cuisine. The dining venue(s) will be unavailable from 9 September 2020 to 1 March 2021 (dates subject to change). Nearby restaurants include Pastrata (2.1 mi), Bagdad-Beograd (2.1 mi) and Fresco (2.1 mi).
  • Is there an on-site casino at TRS Turquesa Hotel - Adults Only - All Inclusive?
    Yes, the 4000 square-foot casino features 8 slot machines and 8 gaming tables.
  • What is there to do at TRS Turquesa Hotel - Adults Only - All Inclusive and nearby?
    Have fun with on-site activities such as kayaking, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball, pilates and racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. TRS Turquesa Hotel - Adults Only - All Inclusive also has 6 poolside bars, 20 bars and a casino, as well as a nightclub, a private beach and a steam room.

Recent reviews

Superb 9.0 From 617 reviews

Good 6.0
This was our 6th visit to the TRS Turquesa in Punta Cana. We stayed at the hotel from Feb 12 to Mar 5, 2019. For us, this was our most disappointing stay so far. Check-in – Fast and efficient as usual. Small hotel so there is rarely a line-up to check-in. We were a bit early so our room was not yet ready. We were assigned a swim-up room in bldg. 55 as we had requested. Standard swim-up room however the mini bar was not stocked as we had requested through their new e-butler service. The gentleman that was assigned to us took care of it over the next couple of days. Restaurants – Breakfast at Capricho, no issues. For lunch, we normally went to Bohio (located in the hotel next door). Very good buffet, no complaint there. Dinner is where things went downhill for us. We normally ate dinner at the Capricho and La Bohème restaurants are were well served in the past. However, this year the two restaurants were not up to their usual standard. For two weeks, the food was under done or over done, too salty, cold, missing vegetables, etc. We gave up and went to Las Torres for the last week. Tried the Japanese restaurant once and again, not great. The chicken and beef were tuff and chewy. The salmon and duck were OK. Room service – We ordered room service 8 or 9 times and were pleasantly surprised. Nothing fancy (hamburger, club sandwich and pizza) but quite good. Butler/maid – We had a butler’s desk in our bldg. and they promptly assisted us when called upon. The maid that cleaned ou
gb21 night romance trip
Exceptional 10.0
Great Hotel for a relaxing couples break.
We had the most amazing relaxing holiday here. The hotel was beautiful, clean and comfortable. The staff were all extremely attentive, always happy and friendly. Our butler Carlos was great and went above and beyond to make sure our stay was perfect. Even booking restaurants for us so we didn't have to think about it and organised for bubbly to be in our room after a long day relaxing by the pool drinking cocktails. The restaurants that were part of TRS were exceptional - we especially enjoy the French restaurant and Helios was great for breakfast (great buffet selection and the omelettes from the menu were very good), as well as lunch (BBQ every day with a large selection of meat and fish) we also had our final dinner here and it was very romantic with great quality food - the restaurants that were part of other hotels within the complex were no where near as good as the ones attached to TRS. The spa was fantastic - we recommend the full body massage and facial. We also enjoyed using the mud masks each day after a steam and sauna. We wouldn't recommend the Casino. It needs a refurb and they don't provide premium alcohol so the drinks were not nice. Overall we had a fantastic holiday and will be coming back for sure. It is beautiful and very relaxing. The staff are great and very helpful. Eduardo the waiter by the pool was brilliant and served us all day always coming over the perfect time. We recommend this hotel to everyone. Thank you.
Robbie, gb7 night romance trip
Exceptional 10.0
We’ve just had 9 days here for our 1st Anniversary and loved every minute. The swim up suite was amazing with a lovely jetted jacuzzi tub, our butlers were brilliant, big shout out to Cesareo! Top class food at all of the TRS restaurants, you can also eat at the other resorts restaurants but the food was not as good. Bartenders were all great, just be warned you’ll never end up leaving the resort as it’s so good!
Gurjeet, gb8 night trip
Exceptional 10.0
Excellent hotel!!
We stayed for a week after spending the week before travelling across the beautiful island and we got to really rest and relax before coming back. Special mention to Charlie, our dedicated assistant, excellent customer service skills. Will definitely come back.
Horacio, gb4 night trip
Poor 2.0
Tired Hotel near beach
Tired Hotel near pool swamped in mosquito's cleaning very poor and its about to refurbish. Sellotape stuck on the walls. Standing in the shower was 2" water when showering the water would not flow through the plug hole. Very disappointed after spending all that money on holiday.We did not need this stress while on holiday. Mattress was collapsed and very uncomfortable and they failed to replace it. Menu in all eating areas was very short on choice and didn't change during our stay. All in all very disappointing. Michael Whitten
Mike, gb14 night romance trip
Fair 4.0
MUST READ
Property is old and outdated Can not be rated as 9/10 that is deceiving We were awakened at 8 am by phone call from the concierge to see us promotions, then ambushed out of the room on the way to breakfast to be taken for activity promotion which was not right.
JOSEPH, us3 night trip
Very good 8.0
Beautiful but no notification of changes
This resort is beautiful. Pool, beach, ambiance, restaurants, staff were all amazing. Our only disappointment was not being told ahead of time some of the resort was not open due to covid. Our restaurant selection was limited, majority of pools did not have open bars, there were only a few activities available during our 10 night stay, and the spa steam and mud rooms were not open.
us10 night trip
Very good 8.0
Beautiful relaxing place. Very clean and adjusted to the pandemic
Zuzy, us3 night trip
Good 6.0
This property wasn't as nice as the reviews describe. I've stayed at a few all-inclusives in Punta Cana that were quite a bit less expensive and much nicer. The negatives: The rooms needed to be refreshed, the workmanship was sloppy which detracted from the place, even with few people at the resort (Coronavirus) the staff were slow to fill glasses with water etc (frustrating to work hard to catch their attention to make a request, then see them standing idly by why I waited). The food was the exact same items ALL the time- even the largest buffet only had approx 30 entree items and they didn't change all week. Indicative of the quality, there was no real coffee machines in the resort- cartridges (even at their cafe) are not what you expect from a high end place. The all inclusive Grand Bahia down the street was much nicer and 1/2 the price.
DD, us8 night trip
Exceptional 10.0
It was rare to see a staff member without a smile on his or her face. They all seemed to truly enjoy what they do. The motto "from guest to family" is embraced by all, especially by our 'butler' Judith. She was truly an amazing blessing.
Bob, us5 night family trip

TRS Turquesa Hotel - Adults Only - All Inclusive