Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Lobby
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Balcony

Overview of Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

2.5 star property
Mountain hotel with indoor pool, near Rocky Knolls Golf Course

9.2/10 Superb

762 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is £124
Price available on 1/9/2022
Map
433 W Mount Rushmore Road, Custer, SD, 57730
Main amenities
  • Daily housekeeping
  • Near the beach
  • Indoor pool
  • Fitness centre
  • Spa tub
  • 24-hour business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front desk safe
For families
  • Cots/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Rapid City, SD (RAP-Rapid City Regional) - 63 min drive

About this property

Holiday Inn Express Hotel & Suites Custer, an IHG Hotel

Adjacent to a golf course, Holiday Inn Express Hotel & Suites Custer, an IHG Hotel is a great choice for a stay in Custer. Guests can take a dip in the indoor pool, or visit the fitness centre for a workout. A hot tub and a snack bar/deli are offered, and in-room conveniences include sofa beds and microwaves. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Travel in the New Normal (US Travel - USA), Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Snack bar/deli

What to do

  • Helicopter/aeroplane tours
  • Public winery tours
  • Shopping
  • Bike tour information
  • Beach nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Zip-lining nearby
  • Hot springs nearby
  • Fishing nearby

Working away

  • 24-hour business centre
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • 36 holes of golf
  • An indoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Portable shower seat
  • Raised toilet seat
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Doorbell and phone notifications

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Double sofa bed
  • Premium bedding
  • Travel cot
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The property is closed between 21 October and 12 April.

Children & extra beds

  • Cots/infant beds are available for USD 10.0 per stay
  • Rollaway beds are available for USD 10.0 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Hot springs access available from 10:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Travel in the New Normal (US Travel - USA)
  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)
  • Ecolab (third-party expert - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Custer
Holiday Inn Express Hotel Custer
Holiday Inn Express Hotel Suites Custer

Frequently asked questions

Is Holiday Inn Express Hotel & Suites Custer, an IHG Hotel currently open?
The property is closed between 21 October and 12 April.
How much does it cost to stay at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel on 1 Sep 2022 start from £124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Express Hotel & Suites Custer, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Custer, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling, fishing and hiking. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Holiday Inn Express Hotel & Suites Custer, an IHG Hotel also has a fitness centre and a picnic area.
Are there restaurants at or near Holiday Inn Express Hotel & Suites Custer, an IHG Hotel?
Yes. Nearby restaurants include Captain's Table (4-min walk), Dakota Cowboy (4-min walk) and Purple Pie Place (9-min walk).
What's the area around Holiday Inn Express Hotel & Suites Custer, an IHG Hotel like?
Holiday Inn Express Hotel & Suites Custer, an IHG Hotel is a short 8-minute walk from Rocky Knolls Golf Course and 16 minutes' walk from Grand Magic Show. Travellers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

10 stars, excellent!
Excellent stay. Property is very clean and well maintained. Breakfast was great. Front desk was very nice, Larvetta was so nice and always has a smile. I want to go back again.
Jeremy, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Casey, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Custer location great
Comfortable stay, rooms could be soundproofed better, but did not really affect us. Pretty close to downtown Custer and the state parks, but far enough from the noise.
Patricia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cory, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tish, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean newer hotel. Would stay again.
Sharon, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great Stay!
Clean, comfortable beds, nice location. Would stay again. Oh, and front desk staff were wonderful!!
Frank, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josephina, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Esayas, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 1-night trip
Verified Hotels.com guest review