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The Grand Mark Prague - The Leading Hotels of the World

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Front of property – evening/night
Indoor spa tub
Indoor spa tub
Presidential Suite, 2 Bedrooms, Terrace, City View | Terrace/patio
View from room

Overview of The Grand Mark Prague - The Leading Hotels of the World

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The Grand Mark Prague - The Leading Hotels of the World

5.0 star property
Luxury hotel with spa, near Old Town Square

9.2/10 Superb

475 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is £210
Price available on 23/2/2023
Map
Hybernska 12, Prague, 110 00

Room options

About this area

What's nearby

  • In Prague City Center
  • Old Town Square - 8 min walk
  • Charles Bridge - 18 min walk
  • Dancing House - 13 min drive
  • Prague Astronomical Clock - 12 min drive
  • Wenceslas Square - 16 min drive
  • Prague Castle - 15 min drive

Getting around

  • Vaclav Havel Airport (PRG) - 35 min drive
  • Prague-Masarykovo Station - 2 min walk
  • Hlavni Station - 9 min walk
  • Prague (XYG-Prague Central Station) - 10 min walk
  • Masarykovo Nádraží Stop - 2 min walk
  • Jindřišská Stop - 4 min walk
  • Namesti Republiky Station - 4 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Americký bar - 3 min walk
  • Hoffa Bar - 3 min walk
  • EMA espresso bar - 3 min walk
  • Ovocný Světozor - 3 min walk
  • Art Coffee - 4 min walk

About this property

The Grand Mark Prague - The Leading Hotels of the World

Placing you 0.4 mi (0.7 km) from Old Town Square and 1 mi (1.5 km) from Charles Bridge, The Grand Mark Prague - The Leading Hotels of the World offers an airport shuttle (available 24 hours) for CZK 2850 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, hydrotherapy or manicures and pedicures, and international cuisine is served at Le Grill Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Masarykovo Nádraží Stop is steps away and Jindřišská Stop is 4 minutes.

Languages

Czech, English, Russian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (1 per room, up to 22 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet access in rooms

Parking

  • Covered on-site valet parking (CZK 700 per day; includes in/out privileges)
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Golf lessons nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 1928
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness centre
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Czech
  • English
  • Russian
  • Slovak

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

GRAND RELAX Spa & Wellnes has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Le Grill Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Winter Garden – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Courtyard Garden – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Two Steps Bar – This cocktail bar specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Refundable deposits

  • Deposit: CZK 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CZK 740 per person
  • Airport shuttle service is offered for an extra charge of CZK 2850 per vehicle (one-way)
  • Train station pick-up and train station drop-off services are offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CZK 1225 per pet, per night

Parking

  • Covered valet parking costs CZK 700 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Facility access costs CZK 450 per person, per day
  • Guests under 12 years old are not allowed in the health club, fitness facility or hot tub
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Prague Kempinski Hybernska
Mark Luxury Hotel Prague
Mark Luxury Hotel
Mark Luxury Prague
Mark Luxury
Kempinski Hybernska Hotel Prague
Grand Mark Prague Hotel
Grand Mark Prague
Grand Mark Hotel Prague
The Grand Mark Prague
Grand Mark Hotel
Grand Mark
The Grand Mark
The Mark Luxury Hotel Prague
Kempinski Hybernska Prague

Frequently asked questions

Does The Grand Mark Prague - The Leading Hotels of the World offer free cancellation for a full refund?
Yes, The Grand Mark Prague - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Grand Mark Prague - The Leading Hotels of the World?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at The Grand Mark Prague - The Leading Hotels of the World on 23 Feb 2023 start from £210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Grand Mark Prague - The Leading Hotels of the World?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Grand Mark Prague - The Leading Hotels of the World?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lb per pet. There's a charge of CZK 1225 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Grand Mark Prague - The Leading Hotels of the World?
Yes. Valet parking costs CZK 700 per day.
Is an airport shuttle service offered by The Grand Mark Prague - The Leading Hotels of the World?
Yes, an airport shuttle is available. The charge is CZK 2850 per vehicle one-way.
What are the check-in and check-out times at The Grand Mark Prague - The Leading Hotels of the World?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
What is there to do at The Grand Mark Prague - The Leading Hotels of the World and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Grand Mark Prague - The Leading Hotels of the World also has a 24-hour fitness centre and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near The Grand Mark Prague - The Leading Hotels of the World?
Yes, Le Grill Restaurant offers international cuisine and garden views. Nearby restaurants include EMA espresso bar (3-min walk), Ovocný Světozor (3-min walk) and Art Coffee (4-min walk).
What's the area around The Grand Mark Prague - The Leading Hotels of the World like?
The Grand Mark Prague - The Leading Hotels of the World is in Prague City Center, a short 2-minute walk from Masarykovo Nádraží Stop and 8 minutes' walk from Old Town Square. Travellers give top marks for the hotel's prime location.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Fair

Nice building and great room, all spoiled by consistently offhand and disinterested reception staff. Pleasant concierges however. None of my Expedia benefits recognised. Very disappointed.
Ian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yun, 1-night trip
Verified Hotels.com guest review

2/10 Poor

TERRIBLE customer service. They don’t upgrade at all. Very rude housekeeping staff. I have a feeling upper management treats their employees awfully as the bell man eluded to it. AVOID this property at all costs.
Graham, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fabulous buffet breakfast
douglas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Ahmed, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel - rooms very clean and high end. Staff was friendly. Great restaurants on the block. The only disappointment was the gym- it was unfortunately very small and not adequate for my family.
Valia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Derrick, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay in Prague. Great location, very good service, fantastic room. Restaurant highly recommend
Jacek, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The facilities are very clean, the staff excellent and the area was very nice. We could walk to most everything in under 30 minutes. The courtyard garden was fantastic! The quality was 5 Star! Highly recommend!
Randall, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Marcela, 6-night trip
Verified Expedia guest review