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Hotel Arista at CityGate Centre, Naperville

4.5 stars
2139 Citygate LnNapervilleIL60563United States of America, 0203 027 9779
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  • Chicago, IL (ORD-O'Hare Intl.) 35-min drive; 30.2 miles/48.6 km
  • Chicago, IL (MDW-Midway Intl.) 44-min drive; 35.6 miles/57.2 km
  • Naperville Route 59 Station 9-min drive; 3.2 miles/5.1 km
  • West Chicago Station 11-min drive; 5.8 miles/9.4 km
  • Winfield Station 13-min drive; 6.1 miles/9.9 km
  • Free self parking
  • Valet parking (surcharge)
  • Free area shuttle
  • Free train station pick-up
Outstanding4.8 / 5
Wellness Area
Great wellness & sports facilities
Cleanliness
Clean
Service
Fantastic service
Breakfast
Breakfast can be improved
393See all 393 Hotels.com reviews
From 360 reviewsTripAdvisor Traveller Rating

Hotel Arista at CityGate Centre, Naperville

Hotel Info: 020 3027 9803

from £158
  • Superior Room, 2 Queen Beds
  • Superior Room, 1 King Bed
  • Superior Room, 1 King Bed, Corner
  • One King Bed
  • Superior Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 10 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free train station pickup *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

Also known as

  • Hotel Arista CityGate Centre Naperville
  • Hotel Arista CityGate Centre
  • Arista CityGate Centre Naperville
  • Arista CityGate Centre
  • Hotel Arista Citygate
  • Hotel Arista Citygate Centre
  • Hotel Arista Citygate Centre Naperville

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 7.95 per accommodation, per night
  • Resort fee: USD 7.95 per accommodation, per night

Optional extras

Valet parking costs USD 14 per night

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 6 and USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Yard
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Dining

Sugar Toad - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

TheTap In Pub and Carvery - This pub serves lunch and dinner. Happy hour is offered.

CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hotel Arista at CityGate Centre, Naperville’s small print

Also known as

  • Hotel Arista CityGate Centre Naperville
  • Hotel Arista CityGate Centre
  • Arista CityGate Centre Naperville
  • Arista CityGate Centre
  • Hotel Arista Citygate
  • Hotel Arista Citygate Centre
  • Hotel Arista Citygate Centre Naperville

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 7.95 per accommodation, per night
  • Resort fee: USD 7.95 per accommodation, per night

Optional extras

Valet parking costs USD 14 per night

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 6 and USD 19 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 393 reviews

Hotel Arista at CityGate Centre, Naperville
Outstanding5.0 / 5
Arista sets a high bar!
The best customer service (and hotel amenities) I've ever received traveling to Chicago.
2 night business trip
Hotel Arista at CityGate Centre, Naperville
Outstanding5.0 / 5
Fabulous!
It was a two nights stay celebrating our First Anniversary for my significant other and I. I toured this facility for a hosted event for Marketing and Event Coordinators, in my previous career. I was really impressed with the facilities and wanted to experience the hotel personally. Upon check/in was requested of the nature of my visit. The manager was our check-in assistance and had sent us a bottle of champagne and chocolate strawberries. It was a heartfelt thought and we were very impressed and enjoyed our special treats and services. Thank you kindly, Sandra Bialek Southview Tree Farm
2 night romance trip
Hotel Arista at CityGate Centre, Naperville
Outstanding5.0 / 5
The room and hotel was very clean. It was quiet. It was a big room and the darkening shades were wonderful. The bed was very comfortable and I would definitely go back.
1 night family trip
Hotel Arista at CityGate Centre, Naperville
Excellent4.0 / 5
Great room, not so great room service.
This was the second time my girlfriend and I have stayed here. The hotel room was perfectly clean and comfortable. We wanted to use the in room spa service (the reason for choosing this hotel) but unfortunately they were not able to accommodate us as they appeared to be short staffed for the weekend. We resorted to relaxing in bed and watching TV but that turned out to be a bust as well. The picture on the TV was horrible. The color was tuned to be very red/orange making everyone look like a umpa lumpa. Luckily the wifi was fast and easy to connect to and we watched Netflix on my laptop. We ordered breakfast there which I would advise against. It was already cold by the time it was delivered to our room and the pancakes my girlfriend ordered were burnt, dense and pretty much inedible.
1 night romance trip
Hotel Arista at CityGate Centre, Naperville
Outstanding5.0 / 5
Booked this room for my son on his wedding night
Everything was perfect. The bride and groom loved their room. They had room service and the kitchen was happy to accommodate the bride's vegetarian needs. They really enjoyed the Moscato and chocolate covered strawberries that was brought up to their room. The room was clean, bed was comfortable, and the pillows were even perfect. They really enjoyed their stay. I plan to book them another room there for their first anniversary. Well done and thank you for the perfect ending to my son's wedding night!
1 night trip

See all reviews

Hotel Arista at CityGate Centre, Naperville

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