Guests
All properties in West Drayton, England, United Kingdom

Sofitel London Heathrow

Luxury hotel in Heathrow Villages with restaurant and bar/lounge

  • Free WiFi
From
£149

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Luxury Room, 1 King Bed, Business Lounge Access (with lounge access) - Bathroom
  • Superior Room, 1 King Bed - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 68.
1 / 68Lobby Sitting Area
Terminal 5, West Drayton, TW6 2GD, England, United Kingdom
9.0.Superb.
  • Very long wait at reception for key to room on arrival. GIven QR code for food in…

    Sep 8, 2021

  • I have mixed feelings about this hotel. On the plus side, the room was great - quiet,…

    Sep 6, 2021

See all 2,110 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Quiet
Walkable
Safe
Transport options
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 605 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Heathrow Villages
  • Stockley Park - 5.9 mi / 9.6 km
  • London Motor Museum - 6.2 mi / 10.1 km
  • Windsor Castle - 7.8 mi / 12.6 km
  • Legoland - 11.3 mi / 18.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)
  • Junior Suite, 1 King Bed
  • Superior Room, 1 King Bed
  • Classic Twin Room, 2 Single Beds
  • Classic Room, 1 Queen Bed
  • Club Suite (Prestige)
  • Luxury Room, 1 King Bed
  • Superior Room, 2 Single Beds

What’s around

Landmarks

  • In Heathrow Villages
  • Stockley Park - 5.9 mi / 9.6 km
  • London Motor Museum - 6.2 mi / 10.1 km
  • Windsor Castle - 7.8 mi / 12.6 km
  • Legoland - 11.3 mi / 18.2 km

Getting around

  • Heathrow Airport (LHR) 12-min drive
  • Gatwick Airport (LGW) 43-min drive
  • London (LCY-London City) 81-min drive
  • London (LTN-Luton) 37-min drive
  • Heathrow Terminal 5 Station 6-min walk
  • Staines Station 7-min drive
  • Heathrow Central Station 8-min drive
map
See on map
Terminal 5, West Drayton, TW6 2GD, England, United Kingdom

At a glance

Hotel size

  • This hotel has 605 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 18.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • Business centre
  • Number of meeting rooms - 45
  • Conference space
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2008
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay films
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for GBP 20.0 per stay

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self-parking costs GBP 18.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless checkout is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Free PCR COVID-19 testing is available on site (reservations required for on-site testing).

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

Also known as

  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Hotel Heathrow
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow West
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow
  • Sofitel London Heathrow Hotel
  • Sofitel London Heathrow West Drayton
  • Sofitel London Heathrow Hotel West Drayton
  • Sofitel London Heathrow
  • Sofitel London Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that free on-site COVID-19 testing (PCR screening) is available. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 18.00 per night.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Pilots (10-min walk), The 5 Tuns (11-min walk) and The Crown Rivers (11-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
9.0.Superb.
  • 10.0.Exceptional

    Very convenient for T5, normally this hotel is very expensive but I got a great deal for a 1-night layover before my BA flight. It was quiet, clean and staff were helpful

    1 night trip, Apr 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice, convenient stay

    Very conveniently located just a few minutes from terminal 5. Nice clean room, with a face mask provided for free! Even got an upgrade upon arrival. Offered a wake up call in the morning too which was very useful. Very nice stay.

    Gabriella, 1 night trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Had a very comfortable stay and the hotel took precautions around social distancing

    1 night trip, Mar 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Tidy facility, kind staff, great location to Terminal5.

    1 night business trip, Mar 23, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The overall experience was great, the staff handled the COVID situation very well. I will certainly look forward to staying in the future especially after we come out of COVID restrictions

    1 night trip, Mar 12, 2021

    Verified Ebookers guest review

  • 10.0.Exceptional

    It was so lovely, despite of the pandemic. Hotel environment are well maintained. Rooms are clean and staff are helpful. I highly recommend this hotel as easy access if you are flying to Terminal 5.

    1 night family trip, Mar 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay

    Very convenient for T5 with covered access. Very quiet and comfortable.

    john, 1 night family trip, Feb 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Used mayo pot...in times of covid!!!

    Our room service was served with a used mayonnaise pot... The beers were warm. There are no USB/plugs available at the bed side. Bed moved around without any real force.

    1 night trip, Feb 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Stayed one night on way home. Always guaranteed a great stay. Friendly staff and well maintained rooms. No restaurants open but room service was available. Food was good and hot.

    Caroline, 1 night family trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Great bad, TERRIBLE and unreliable internet

    While the hotel has very comfortable accommodations, with a comfy bed and clean bathroom, my overall experience was disappointing. The internet was not functioning properly, and the speed was VERY slow. I had less than 0.6 Mbps download / 0.3 Mbps upload both in my room and in the lobby area. After working with the front desk for over 45 minutes, they were not able to figure out the issue. Needless I was very disappointed, I was unable to attend two very important work calls through zoom. For such an expensive stay, not having reliable and accessible internet, was disappointing. They charged 20 pounds for faster internet, despite paying for it, it did not work.

    Maria, 1 night trip, Jan 28, 2021

    Verified Hotels.com guest review

See all 2,110 reviews