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Grainger House Hotel

2.0 star property
Hotel in Newcastle-upon-Tyne

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Grainger House Hotel, near the University of Newcastle-upon-Tyne, offers a warm welcome with free WiFi in public areas. Connect to what matters most and enjoy extended parking, a 24-hour front desk, and luggage storage. Guests appreciate the attentive staff.

Reviews

5.4 out of 10

Popular amenities

  • Free parking
  • Free Wi-Fi
  • 24/7 front desk

Main amenities (4)

  • Internet in the lobby
  • 24-hour front desk
  • Computer station
  • Luggage storage

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Suite, Ensuite

Room

Standard Suite, Ensuite

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Executive Triple Room, Shared Bathroom

Room

Executive Triple Room, Shared Bathroom

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • Sleeps 6
  • 6 Single Beds

Triple Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room, Ensuite

  • Sleeps 2
  • 2 Single Beds

Superior Suite, Ensuite

  • Sleeps 5
  • 5 Single Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite

Quadruple Room, Ensuite

  • Sleeps 4
  • 4 Single Beds

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

  • Sleeps 4
  • 4 Single Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Roselodge House, Benwell Lane, Newcastle-upon-Tyne, England, NE15 6RU

What's nearby

  • TeamSport Newcastle - 19 min walk - 1.7 km
  • Elswick Community Leisure Centre - 5 min drive - 3.3 km
  • Nuns Moor Park - 7 min drive - 2.6 km
  • St. James' Park - 10 min drive - 3.9 km
  • Quayside - 13 min drive - 7.1 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 14 min drive
  • Blaydon Station - 5 min drive
  • Manors Station - 6 min drive
  • Wylam Station - 12 min drive

Restaurants

  • ‪Greggs - ‬14 min walk
  • ‪Pınar Resturant - ‬20 min walk
  • ‪Pepe's Piri Piri - ‬17 min walk
  • ‪Fox & Hounds - ‬10 min walk
  • ‪Al Sultan - ‬19 min walk

About this property

Grainger House Hotel

  • Grainger House Hotel puts you within a 10-minute drive of St. James' Park.

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from midnight - midnight
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking

Property amenities

Working away

  • Computer station

Services

  • 24-hour front desk
  • Luggage storage

Fees & policies

Optional extras

  • Wired internet access is available in public areas for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property does not have lifts.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Bluebird Hotel Newcastle-upon-Tyne

Bluebird Newcastle-upon-Tyne

Express Rooms Newcastle B&B Newcastle-upon-Tyne

Express Rooms Newcastle Newcastle-upon-Tyne

Express Rooms Newcastle

Express Rooms Newcastle B&B

Motel Xpress Newcastle-upon-Tyne

Grainger House Hotel Newcastle-upon-Tyne

Grainger House Newcastle-upon-Tyne

Grainger House

Hotel Grainger House Hotel Newcastle-upon-Tyne

Newcastle-upon-Tyne Grainger House Hotel Hotel

Hotel Grainger House Hotel

Express Rooms Newcastle

Motel Xpress

Bluebird Hotel

Grainger House Hotel Hotel

Grainger House Hotel Newcastle-upon-Tyne

Grainger House Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Are pets allowed at Grainger House Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Grainger House Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Grainger House Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at Grainger House Hotel?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (5-min drive) is nearby.

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Reviews

Reviews

5.4

5.4

Cleanliness

4.6

Location

6.2

Staff & service

5.2

Property conditions & facilities

Popular mentions

Room
Service staff
Bathroom
Shower
Lobby
Value

Reviews

Verified

8/10 Very good

It’s a good budget hotel. Not recommended for long stays as it’s more to have somewhere to sleep at night.
Marysia, 2-night trip
Verified

8/10 Very good

Very quiet and peaceful.Helpful staff .great value
brian, 2-night trip
Verified

10/10 Exceptional

Good value honest hotel

Parking is a bit of a miss but I see works going on so that might be improved. Other than that, hotel is very honest. Dont expect luxury and you will be satisfied
1-night trip
Verified

2/10 Poor

Awful don’t stay here

Awful awful awful didn’t even stay the night it was that unclean and disgusting, also got sent to different hotel
Reece, 1-night trip
Verified

4/10 Fair

I had a email from the property, saying its closer the hotel. So i had to book an abnb. To the great north race. If any chance i can get an refund of my payment for hotel. Thanks.
Graham, 2-night trip
Verified

2/10 Poor

Worsed hotel in Newcastle

Onve o check in the photos dont match inside of the building.there was toe nails all over the carpet.there was no facilitys for food or drinks the hotel was not what i expected i wont be staying there again.the pictures on the website are fake and they dont look like that in the hotel .
Jason, 1-night trip
Verified

4/10 Fair

Only stay as a last resort.

It was cheap, but, the duvet had a large bloodstain on it. The pillow cases were dirty. There were no curtains in the bathroom so people could technically see into the shower.
1-night trip
Verified

2/10 Poor

Pictures are very deceiving, the rooms are too small, no room to swing a cat, unclean, our particular room had the window broken, the shower was disgusting, had hair from previous guests, I was bitten, would not stay here again, you get less than you pay for
Attia, 2-night trip
Verified

2/10 Poor

Absoulte worst place ever. Had to get my own heater place was that cold. Shower door broke. Tv broke. Carpets dirty. And they take £10 for deposit but then say they not authourized to give it bk
Verified

2/10 Poor

Weekend ruined

booked to stay here on 20/10/2016 so my friend and I had a place to stay while seeing Kings of Leon once Newcastle. Upon arrival the reception had no reservation for us and then after looking at my booking confirmation told us that in the time after our reservation had been made the hotel had changed management. I had received no correspondence from with hotels.com or the hotel itself to make me aware of this change and that our reservation was now void. Leaving us with nowhere to stay and no extra money. Absolutely ruined our entire weekend up Newcastle and both parties showed how much they valued customers
Verified

2/10 Poor

Stay far away

When I entered the hotel to check in, the first thing I noticed was the smell of paint. "Yes, we are renovating," said the clerk and asked me for a 10 pound deposit for the key card. I went up to my room. It was a small room and I could smell the paint from there. I went to use the facilities and suddenly, the fire alarm went off! I jumped up and ran downstairs to the lobby. "Oh, don't worry, we are doing a fire drill!" said the clerk. I went back upstairs and every few minutes the alarm went off. My sensory issues went into overload. I checked out and booked into the Holiday Express instead. They refuse to give me a refund , keep on saying manager isnt there when i call.
Josh, 1-night trip
Verified

4/10 Fair

Faulty towers was nicer

Upon arrival the receptionist decided he would talk on his phone rather then check me in ..hotel was more of a building site then hotel..room was ok ..a lot of dirt on walls and the windows was cracked and tapped up ..will not return
daniel, 1-night trip
Verified

2/10 Poor

Room was disgusting, dirty bed sheets, curtains ripped out of the wall. Horrible place to stay. Bath room was awful no toilet paper included. Never again.
Tom, 1-night trip
Verified

2/10 Poor

Room 4 very poor

Was in room 4, smelled of smoke, no heating in the bathroom and lighting in bathroom very poor. Leaking hose on electrical shower. Very basic room. Glad I was simply in and out over the weekend.
FRANCIS, 2-night trip
Verified

8/10 Very good

Clean & tidy rooms, helpful reception and good email communication from the hotel
Lee, 1-night trip
Verified

6/10 Good

Ok for price

Overall the stay was ok. There was something spilt in the bathroom which wasn’t cleaned up, and I had to ask for towels. Rooms not in as good condition as photos look but for price not bad.
Katie, 1-night trip
Verified

10/10 Exceptional

Excellent, very comfortable, quiet and relaxing

Very nice hotel, cannot hear any noise from other rooms, traffic etc. Had a very peaceful stay. Staff are very polite, friendly and accommodating. Excellent value for cost, would definitely stay here again and it is way better than the 2 stars rating. Many Thanks!
Shaun, 7-night trip
Verified

10/10 Exceptional

Stayed for weekend. I was was not too sure about staying here after some of the reviews i read. I was more than pleasantly surprised. Friendly staff. Clean, comfortable and quiet single ensuite room. would definitely stay here again.
kelly, 2-night trip
Verified

4/10 Fair

Halloween

When we first arrived the electricity had gone down, I know this isn’t the hotels fault! However we couldn’t get a room key, and my and friend has separate rooms! We had to stay in the one room for an hour whilst we waited for our keys to be made, making us later to our evening. If they could have phoned their guests due to arrive and pre warn them it would have been an advantage as we could have waited to check in. The rooms where as what’s they were advertised in the photos, had a sink half a foot from the head of the bed with a low ceiling right above, accident waiting to happen! The shared bathrooms were absolutely appalling, they were leaking water from the toilet constantly, no tissues or bin in bathroom, the showers looked like they hadn’t been cleaned for a while so massively avoided! There was no real comfort to this hotel, including bed rooms staff or the layout! I know that’s nothing to do with the staff or management but changing the carpets on stairs could help as it’s truly awkward to look at and a massive hazard! More of a hostel and doss house than what is advertised!
1-night trip
Verified

2/10 Poor

There was no heating in the room also the cold water was not coming def not recommended
wajahat, 1-night trip
Verified

2/10 Poor

Filthy and noisy

Was greeted by a gentleman who was very impolite and not helpful at all. The room was what you would expect for the price paid but the cleanliness was terrible. Dirt on the floor and walls. The shower had soap left in there from previous guest and was covered in hair. The cover over the drain was clogged with hair so I had to clean this myself. The walls are paper thin and you can hear everything happening from all over the place. Was kept awake until 3am Saturday night by screaming, shouting, slamming of doors. I will never book this place again. Would not recommend this place to anyone accept contractors.
Stephen, 2-night trip
Verified

2/10 Poor

Terrible

Absolutely poor! Got to the hotel after nearly 6 hr drive from London to be greeted by unprofessional service at reception by Ali! He tells us with no apology that they have cancelled our booking on the afternoon of our arrival and that they have sent us an email which we never received! We was outraged by this! asked to speak to the manager and was told that he has finished early, asked for the managers name and was told that it was Ali..! Asked for the person's name who we were speaking to and he also said its Ali..! We were kept getting cold answers! We didn't believe that his name was Ali and as we asked again for his name and it was at this point where "Ali" started getting sarcastic! We said there is no need for this behaviour and if he carrys on then we will record him...! This is the point where the receptionist got abusive and came around the desk aggressively and try to hit me!! We have the whole incident on video and will take it further! Hotel.com should not affiliated with such establishment. We came for a little weekend getaway and it was all ruined by abusive staff at the hotel as well as time wasted by trying to book an alternative accommodation
1-night trip
Verified

8/10 Very good

Great hotel in a good location

Great hotel in the heart of the North East, friendly staff with a great price and location, value for money.
John, 1-night trip
Verified

6/10 Good

Room for improvement

Super 19th c. mansion converted into a hotel. Not quite B&B - more like just B&tea/coffee in room. Really needs upgraded of carpet and upholstery and furnishings. Stains on bed throw (tea?), etc., really not challenging to get right. Needs some serious TLC and could be really nice. But does the job for a one-night quick sleep, even if pricey for that purpose. Staff very friendly, but there’s only so much that can do for the place.
1-night trip
Verified

4/10 Fair

Very dusty/dark and outdated
1-night trip