W Hong Kong

Photo gallery for W Hong Kong

Lobby
Outdoor pool, pool umbrellas, pool loungers
Fantastic Suite, Suite, 1 King Bed, Non Smoking, Oceanfront | Hypo-allergenic bedding, minibar, in-room safe, desk
Fantastic Suite, Suite, 1 King Bed, Non Smoking, Oceanfront | Hypo-allergenic bedding, minibar, in-room safe, desk
Marvelous Suite, Suite, 1 King Bed, Non Smoking, Oceanfront | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of W Hong Kong

W Hong Kong

5.0 star property
Luxury Kowloon hotel with 1 outdoor pools, connected to a shopping centre

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
1 Austin Road West, Kowloon Station, Kowloon
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Separate sitting area
  • Cable/satellite TV service

Choose dates to view prices

About this area

What's nearby

  • In Yau Tsim Mong
  • Kowloon Bay - 5 min drive
  • Lan Kwai Fong - 7 min drive
  • Victoria Harbour - 8 min drive
  • Hong Kong Convention and Exhibition Centre - 16 min drive
  • Ocean Park - 27 min drive
  • Repulse Bay - 12 min drive
  • Hong Kong Disneyland - 23 min drive
  • Tai Po Old Market - 18 min drive
  • Pui O Beach - 32 min drive

Getting around

  • Hong Kong International Airport (HKG) - 29 min drive
  • West Kowloon Station - 11 min walk
  • Hong Kong Austin Station - 14 min walk
  • Hong Kong Jordan Station - 18 min walk
  • Kowloon Station - 5 min walk

About this property

W Hong Kong

5-star luxury hotel in the heart of Yau Tsim Mong
Consider a stay at W Hong Kong and take advantage of a poolside bar, a rooftop terrace and a shopping centre on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, aromatherapy or a hot stone massage. Enjoy Chinese cuisine, ocean views, and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Continental breakfast (surcharge), limo/town car service and tour/ticket information
  • 9 meeting rooms, massage treatment rooms and coffee/tea in the lobby
  • Concierge services, free newspapers and wedding services
  • Guest reviews say great things about the helpful staff and proximity to the airport
Room features
All 393 rooms have comforts, such as 24-hour room service and Laptop workspace, as well as perks, such as climate-controlled air conditioning and separate sitting areas. Guests reviews say good things about the size rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Designer toiletries, separate baths/showers and hairdryers
  • HDTVs with cable channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 393 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to COVID-19 restrictions, access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.
  • Per property pet policy, only guests who check-in Sunday to Thursday (excluding public holidays and the night before public holidays) may bring pets.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Shopping

Working away

  • Business centre
  • 9 meeting rooms
  • Conference centre (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Shopping centre on site
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean

Room amenities

Be entertained

  • DVD player
  • LED television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

Sing Yin Cantonese Dining – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
KITCHEN – Overlooking the ocean, this restaurant specialises in international cuisine and only serves breakfast. Open daily.
WOOBAR – This cocktail bar specialises in international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of HKD 361 for adults and HKD 198 for children (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from 8 January 2022 to 31 October 2022 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for HKD 660.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Hong Kong W
W Hong Kong
W Hotel Hong Kong
w Hong Kong Hotel Hong Kong
w Hotels Hong Kong
W Hong Kong Hotel Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel Kowloon

Frequently asked questions

Is W Hong Kong currently open?
This property is closed from 8 January 2022 to 31 October 2022 (dates subject to change).
Does W Hong Kong offer free cancellation for a full refund?
Yes, W Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at W Hong Kong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at W Hong Kong?
Yes, there's an outdoor pool.
Is parking offered on site at W Hong Kong?
Sorry, there's no on-site parking at W Hong Kong.
What are the check-in and check-out times at W Hong Kong?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at W Hong Kong and nearby?
W Hong Kong has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near W Hong Kong?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine and ocean views. Nearby restaurants include Starbucks (5-min walk), The Night Market (6-min walk) and Dondonya (6-min walk).
What's the area around W Hong Kong like?
W Hong Kong is a short 5-minute walk from Kowloon Station and 13 minutes' walk from Victoria Harbour. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

The room was clean and tidy. the view was good also.
YU PIK ADA, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good Hotel for Relax!
Very friendly staff.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

FAI HO, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff asked my guests to go home
Diane Paula, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It was great. W hotel is modern and service was gd.
Tin Ying, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

OK nice
Not bad
KA KIT ERIC, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Billy
Fabulous and amazing service. The kids enjoyed the room so much and requested to go again…=)
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RAJU PARTAB, 1-night trip
Verified Hotels.com guest review