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Aloft Richmond West Short Pump

Photo gallery for Aloft Richmond West Short Pump

Exterior
Indoor pool
aloft, Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Aloft Richmond West Short Pump

Aloft Richmond West Short Pump

3.0 star property
3-star hotel with restaurant, near Short Pump Town Center

8.2/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is £148
Price available on 4/12/2022
Map
3939 Duckling Drive, Glen Allen, VA, 23060
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • Short Pump Town Center - 13 min walk
  • University of Richmond - 12 min drive
  • Broad Street - 16 min drive
  • Greater Richmond Convention Center - 17 min drive
  • Virginia Commonwealth University - 21 min drive

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive
  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 26 min drive

Restaurants

  • Peter Chang - 5 min walk
  • LongHorn Steakhouse - 7 min walk
  • Bonefish Grill - 8 min walk
  • Carrabba's Italian Grill - 8 min walk
  • Elephant Thai Restaurant - 9 min walk

About this property

Aloft Richmond West Short Pump

Aloft Richmond West Short Pump offers a great location, putting you within a 15-minute walk of Short Pump Town Center. Guests can visit the health club for a workout or grab a bite to eat at refuel by Aloft, which serves breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers say good things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (564 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Shopping centre on site

Accessibility

  • Wheelchair-accessible bathroom vanities
  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Refuel by Aloft – This café serves breakfast, lunch and dinner.
W xyz bar – On-site pub.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per stay

Optional extras

  • Breakfast costs between USD 5 and USD 15 for adults, and USD 5 and USD 15 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Restaurant
  • Indoor pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

aloft Richmond
Aloft Richmond West Short Pump Hotel
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft
Aloft Richmond West Short Pump Glen Allen
Aloft Richmond West Short Pump Hotel Glen Allen

Frequently asked questions

Does Aloft Richmond West Short Pump offer free cancellation for a full refund?
Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Aloft Richmond West Short Pump?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Aloft Richmond West Short Pump on 4 Dec 2022 start from £148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Aloft Richmond West Short Pump?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Aloft Richmond West Short Pump?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aloft Richmond West Short Pump?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Aloft Richmond West Short Pump?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Aloft Richmond West Short Pump and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Aloft Richmond West Short Pump?
Yes, there's an on-site restaurant, refuel by Aloft. Nearby restaurants include Peter Chang (5-min walk), LongHorn Steakhouse (7-min walk) and Bonefish Grill (8-min walk).
What's the area around Aloft Richmond West Short Pump like?
Aloft Richmond West Short Pump is a short 13-minute walk from Short Pump Town Center and 11 minutes' walk from Children's Museum of Richmond. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Excellent hotel, room was clean and comfortable.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeff, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kyle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great location, walking distance to my office. Great food around and one of the best cigar lounges around (Mo).
1-night business trip
Verified Hotels.com guest review

6/10 Good

Zoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 2-night trip
Verified Hotels.com guest review

6/10 Good

Crystal, 1-night trip
Verified Hotels.com guest review

6/10 Good

Showing its age
I've stayed at this particular Aloft many times before. It's cute and reasonably comfortable though a chair other than the desk chair might be nice. What I noticed most of all is how run down it's become. My hallway smells like cooked fish, the baseboards are peeling, chips and dents and scratches all over. The pandemic must have been tough on them.
Deane, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Terence, 1-night trip
Verified Hotels.com guest review