Guests
All properties in Glen Allen, Virginia, United States of America

Aloft Richmond West Short Pump

3-star hotel in Glen Allen with indoor pool and restaurant

  • Free WiFi
From
£115

Image gallery

  • Aloft Richmond West Short Pump
  • Aloft Richmond West Short Pump
  • Indoor Pool
  • aloft, Room, 1 King Bed, Non Smoking - Bathroom
  • Aloft Richmond West Short Pump
Aloft Richmond West Short Pump. Image 1 of 26.
1 / 26Aloft Richmond West Short Pump
3939 Duckling Drive, Glen Allen, 23060, VA, United States of America
8.6.Fabulous.
  • I will come back to Aloft again first time coming here friendly staff and feels home

    Aug 27, 2021

  • Love the layout of the room. My favorite. Definitely will book here everytime I come to…

    Aug 27, 2021

See all 344 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
Shopping
Walkable
Easy parking
Safe

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
  • The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Restaurant
  • Bar/lounge
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 130 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Breakfast available
    • Health club

    For families

    • Free cots/infant beds
    • Fridge
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Daily housekeeping

    What’s around

    • Children's Museum of Richmond - 11-minute walk
    • Short Pump Town Center - 14-minute walk
    • Sheltering Arms Institute - 2.8 mi / 4.6 km
    • Elk's Lodge - 3 mi / 4.8 km
    • Regency Square Mall - 5.3 mi / 8.6 km
    • Hunting Hawk Golf Club - 5.6 mi / 9.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • aloft, Room, 1 King Bed, Non Smoking
    • aloft, Room, 2 Queen Beds, Non Smoking

    What’s around

    Landmarks

    • Children's Museum of Richmond - 11-minute walk
    • Short Pump Town Center - 14-minute walk
    • Sheltering Arms Institute - 2.8 mi / 4.6 km
    • Elk's Lodge - 3 mi / 4.8 km
    • Regency Square Mall - 5.3 mi / 8.6 km
    • Hunting Hawk Golf Club - 5.6 mi / 9.1 km
    • Henrico Doctors' Hospital - 7.2 mi / 11.6 km
    • University of Richmond - 8.1 mi / 13 km
    • Markel Building - 8.3 mi / 13.4 km
    • Shops at Willow Lawn - 8.8 mi / 14.1 km
    • Crossroads Art Center - 9 mi / 14.5 km

    Getting around

    • Richmond, VA (RIC-Richmond Intl.) 28-min drive
    • Richmond Staples Mill Road Station 11-min drive
    • Richmond Main Street Station 17-min drive
    • Ashland Station 22-min drive
    map
    See on map
    3939 Duckling Drive, Glen Allen, 23060, VA, United States of America

    At a glance

    Hotel size

    • This hotel has 130 rooms

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets stay free (dogs and cats only)
    • Specific rooms only, restrictions apply*
    • 2 per room
    • Food and water bowls and off-lead area available

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • On-site parking includes off-street options

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • To-go breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Indoor pool
    • Health club
    • Billiards or pool table

    Working away

    • 24-hour business centre
    • Conference space
    • Conference space size (feet) - 564
    • Conference space size (meters) - 52
    • One meeting room

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Free newspapers in lobby

    Facilities

    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Assistive listening devices in meeting rooms
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Visual alarms in hallways
    • Handrails in stairways
    • Closed captioned TV
    • Wheelchair-accessible bathroom vanity
    • Lowered electrical outlets in bathroom
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Grab bar - in bathtub
    • Transfer shower
    • Visual fire alarm
    • Lever door handles
    • Wheelchair-width doorways

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Pay films
    • Cable TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Free local calls

    Food and drink

    • Fridge
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Refuel by Aloft – This café serves breakfast, lunch and dinner.

    W xyz bar – On-site pub.

    Fees & policies

    Refundable depositPay at property

    • Deposit: USD 50.00 per stay

    Optional extras

    • Breakfast costs between USD 5 and USD 15 for adults, and USD 5 and USD 15 for children (approximately)
    • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

    PetsPay at property

    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

    Contactless checkout is available.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

    Also known as

    • Aloft Richmond West Hotel Glen Allen
    • Aloft Richmond West Hotel
    • Aloft Richmond West Glen Allen
    • Aloft Richmond West
    • Aloft Richmond West Short Pump Hotel Glen Allen
    • Aloft Richmond West Short Pump Hotel
    • Aloft Richmond West Short Pump Glen Allen
    • Aloft Richmond West Short Pump Glen Allen
    • Aloft Richmond West Short Pump Hotel Glen Allen

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Parking spaces may be limited.
    • Yes, there's an indoor pool.
    • Yes, cats and dogs stay free, with a limit of 2 per room. Service animals are exempt from fees. Dog exercise areas are available.
    • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, there's an on-site restaurant, refuel by Aloft. Nearby restaurants include Peter Chang (5-min walk), Metro Diner (7-min walk) and LongHorn Steakhouse (7-min walk).
    • Aloft Richmond West Short Pump has an indoor pool and a health club.
    8.6.Fabulous.
    • 2.0.Poor

      Bad experience

      It was a terrible experience. After we check in my husband went to bathroom and close the sliding door. Then the mirror on top of the door fallen down. We changed to second room, the toilet can’t flash. Then we decided to check out and left.

      Margaret D, 2 night trip, Aug 25, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Aloft

      Conveniently located

      Mary, 1 night family trip, Aug 17, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay

      Great room and very clean; I will definitely stay again. Very convenient for my family; food spots were within walking distance.

      Stephanie, 1 night family trip, Aug 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Friendly and great service

      1 night family trip, Jul 15, 2021

      Verified Expedia guest review

    • 8.0.Very good

      N/a

      1 night romance trip, Jul 3, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Aesthetic

      2 night trip with friends, Jul 2, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Neat, clean, easy access to shopping and entertainment.

      2 night trip, Jun 25, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The Staff and accommodations were great! The location was awesome. Plenty to do with in walking distance

      2 night family trip, Jun 25, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Staff was friendly and made an effort to get us a room away from elevator noise. However, HVAC was noisy and had a hard time cooling the room to our satisfaction. Also, in the morning we received an email bill showing an amount completely different than what we paid and a different credit card number. When we inquired about it, we were told that it was the invoice that was supposed to have been sent to Expedia. (We Prepaid with Expedia). Disconcerting. Also didn't like the fact that the bar is not open and the breakfast was lacking. We are at the tail end of the pandemic and it is time to offer amenities again.

      1 night family trip, Jun 24, 2021

      Verified Expedia guest review

    • 4.0.Fair

      Walls are paper thin. I could hear everything in the rooms next to me. Talking, TV, opening the shades etc. Unless they are sold out, they should not people in adjoining rooms.

      Robert, 4 night business trip, Jun 14, 2021

      Verified Hotels.com guest review

    See all 344 reviews