Skip to main content.
All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Crowne Plaza Festival City

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Dry cleaning/laundry service
Dubai Festival City, Dubai, United Arab Emirates

Luxury hotel with spa, near Festival Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • In-room childcare (surcharge)
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Very nice hotel, rooms are sparkling clean and as new, location of the hotel is the best. Jan 9, 2020
  • Great location, convenient for the airport and right next to Festival City Mall,…Nov 22, 2019

Crowne Plaza Festival City

from £65
  • Superior Suite, 1 King Bed (High Floor)
  • Superior Room
  • Superior Room, 1 King Bed
  • Deluxe Room, 2 Single Beds, View (DUBAI CREEK VIEW)
  • Club Room, 1 King Bed, View (Creek View)
  • Deluxe Room, 1 King Bed, View (DUBAI CREEK VIEW)
  • Superior Room, 2 Single Beds
  • Deluxe Room

What’s around Crowne Plaza Festival City

Landmarks

  • Heart of Dubai
  • Dubai Festival City Mall - 9-min walk
  • Festival Center - 9-min walk

Getting around

  • Dubai (DXB-Dubai Intl.) 12-min drive
  • Sharjah (SHJ-Sharjah Intl.) 20-min drive
  • Dubai (DWC-Al Maktoum Intl.) 42-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free on-site self-parking

  • On-site valet parking (AED 27 per night)

  • Wheelchair-accessible parking on site

  • On-site parking includes off-street options

  • Free off-site parking nearby

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool sunloungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 11
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bath with shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa InterContinental has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Zaytoun – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Belgian Beer Cafe Dubai – This bar serves brunch, lunch and dinner.

Skyline Lounge – This brasserie is located by the pool. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Mazar Lounge – This café specialises in international cuisine and only serves light fare. Open daily.

Crowne Plaza Festival City’s small print

Also known as

  • Crowne Plaza Festival City Hotel Dubai
  • Crowne Plaza Festival City Dubai
  • Crowne Plaza Festival City Hotel Dubai
  • Crowne Plaza Festival City Hotel
  • Crowne Plaza Festival City
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Festival City Hotel
  • Crowne Plaza Festival City Dubai
  • Crowne Plaza Festival City Hotel Dubai
  • Crowne Plaza Festival City Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 8:00 PM.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Valet parking costs AED 27 per night

Rollaway beds are available for AED 180.0 per stay

Buffet breakfast is offered for an extra charge of AED 120 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Festival City

  • Does Crowne Plaza Festival City offer free cancellation for a full refund?
    Yes, Crowne Plaza Festival City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Festival City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Festival City?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza Festival City?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
  • Are pets allowed at Crowne Plaza Festival City?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Festival City?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Crowne Plaza Festival City?
    Yes, Zaytoun offers al fresco dining, Mediterranean cuisine and pool views. Nearby restaurants include Hard Rock Cafe Dubai (5-min walk), Al Fanar Restaurant & Cafe (8-min walk) and Motomachi Restaurant (11-min walk).
  • Is an airport shuttle service offered by Crowne Plaza Festival City?
    Yes, an airport shuttle is available.
  • What is there to do at Crowne Plaza Festival City and nearby?
    Crowne Plaza Festival City has a spa and an outdoor pool, as well as a 24-hour health club and a garden.

Recent reviews

Superb 9.0 From 163 reviews

Exceptional 10.0
Amazing hotel and wonderful staff
john, gb2 night romance trip
Exceptional 10.0
The staff were very friendly and helpful and made sure the stay were very comfortable and enjoyable.
B, gb2 night trip
Exceptional 10.0
Long Layover.. Great location to do some last minute shopping and eat before late night flight
gb1 night romance trip
Exceptional 10.0
Superb stay
It was spotlessly clean throughout and every member of staff was pleasant and so very helpful. Nothing was too much trouble.
Nancy, gb6 night trip
Exceptional 10.0
5 days short break
Lovely hotel Easy access to festival mall Rooms lovely beds comfy Nice quiet location pool staff excellent Staff top class from concierge to Room attendants. Had a nice stay.
alfonso, gb5 night trip
Exceptional 10.0
Excellent hotel
Just returned from a six night stay at this hotel, room and staff were excellent. Breakfast was very good, lots of choice. Only down side was that the Belgium cafe in the hotel were you were still allowed to smoke, the non smoking area was way to small, the hotel was smoke free I would like to of seen this in the bar area too. But over all a great hotel in a good location.
Steve, gb6 night trip
Very good 8.0
Very good overall but NOT suitable for 3 adults
The beds and room amenities were NOT suitable for 3 adults ( daughter came too!) as they were NOT double beds despite what it said on booking. Also had to ask for extra towels and toiletries.
gb7 night trip
Exceptional 10.0
Nice hotel and lovely setting
The hotel is very comfortable and the outdoor part of restuarant area is lovely. The hotel is expensive so I would expect the hotel rooms to be nearly perfect at this price. The AC was a little noisy and the shower controls were not very conveneint to use.
gb2 night trip
Exceptional 10.0
Hotel close to festival mall
Prime. Location for shopping lots of choice lots of pools to choose from. Staff are really welcoming
lorraine, gb6 night trip
Very good 8.0
Great business hotel
Jan, gb3 night business trip

Crowne Plaza Festival City