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voco Times Square South, an IHG Hotel

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Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium Room, 2 Double Beds, City View | Premium bedding, pillow-top beds, in-room safe, desk

Overview of voco Times Square South, an IHG Hotel

voco Times Square South, an IHG Hotel

3.5 star property
3.5-star hotel with restaurant, near Madison Square Garden

8.4/10 Very good

467 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Internet access
  • Restaurant
  • Air conditioning
  • Gym
The price is £170
Price available on 16/4/2023
Map
343 West 36th Street, New York, NY, 10018
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour fitness centre
  • Self parking
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
For families
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Manhattan
  • Madison Square Garden - 5 min walk
  • Times Square - 10 min walk
  • Empire State Building - 11 min walk
  • Broadway - 12 min walk
  • 5th Avenue - 13 min walk
  • Bryant Park - 14 min walk
  • Rockefeller Center - 22 min walk
  • Grand Central Terminal - 22 min walk
  • Manhattan Cruise Terminal - 26 min walk
  • Central Park - 37 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 3 min drive
  • Teterboro, NJ (TEB) - 14 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 30 min drive
  • LaGuardia Airport (LGA) - 30 min drive
  • John F. Kennedy International Airport (JFK) - 51 min drive
  • Penn Station - 7 min walk
  • New York W 32nd St. Station - 12 min walk
  • New York 23rd St. Station - 21 min walk
  • 34 St. - Penn Station - 5 min walk
  • 34 St. - Penn Station (Fashion Av.) - 8 min walk
  • 34th Street–Hudson Yards Station - 8 min walk

Restaurants

  • Vitos Slices And Ices - 1 min walk
  • Tavola - 2 min walk
  • Zoob Zib - 1 min walk
  • Hudson Station - 2 min walk
  • Break Bar - 1 min walk
Map

About this property

voco Times Square South, an IHG Hotel

Located 2.1 mi (3.4 km) from the airport, voco Times Square South, an IHG Hotel offers a great location, putting you within a short 10-minute walk of Madison Square Garden and Times Square. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Greenhouse 36, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a terrace. Fellow travellers like that it's only a short walk to public transportation: 34 St. - Penn Station is 5 minutes away and 34 St. - Penn Station (Fashion Av.) is 8 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 224 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (up to 75 lb per pet)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (USD 50 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Hand-held shower heads
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar in shower
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Greenhouse 36 – This bistro serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150.00 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per day

Parking

  • Self-parking costs USD 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
The children's breakfast fee applies to children age 8 and older.

Frequently asked questions

Does voco Times Square South, an IHG Hotel offer free cancellation for a full refund?
Yes, voco Times Square South, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at voco Times Square South, an IHG Hotel?
As of 30 Mar 2023, prices found for a 1-night stay for 2 adults at voco Times Square South, an IHG Hotel on 16 Apr 2023 start from £170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at voco Times Square South, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at voco Times Square South, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 75 lb per pet. There's a charge of USD 75 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at voco Times Square South, an IHG Hotel?
Yes. Self-parking costs USD 50 per day.
What are the check-in and check-out times at voco Times Square South, an IHG Hotel?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at voco Times Square South, an IHG Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at voco Times Square South, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Voco Times Square South, an IHG Hotel also has a 24-hour fitness centre.
Are there restaurants at or near voco Times Square South, an IHG Hotel?
Yes, there's an on-site restaurant, Greenhouse 36.
What's the area around voco Times Square South, an IHG Hotel like?
Voco Times Square South, an IHG Hotel is in Manhattan, a short 3-minute drive from New York, NY (NYS-Skyports Seaplane Base) and 5 minutes' walk from Madison Square Garden. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Good spot!
Everything was great. Location was Nice and on point. Close to everything! Only thing that sucked about this place was Rafaela. She was pouty and not helpful. She was miserable when I checked in and out. Really wished she could have smiled and been happy to greet out of town guests. We tried checking in early and we knew it could be tough but tried anyways and she was not helpful and not nice about telling us our room wasn’t ready. Really not a big deal but dang her demeanor was awful.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Don, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Don, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice, clean hotel - bad service
The hotel was nice and clean and the location was convenient for us. Our room was very small but at least met our needs. Our bed and pillows were comfortable. We arrived early and dropped off our bags. When we returned at check-in time, our room wasn't ready and they had no estimated time frame to provide as to when it would be ready. The inability to change somewhat derailed my husband's birthday dinner plans as we couldn't go dressed in the sweats we had traveled in. We found another restaurant and made the best of it. Friday morning we requested additional towels. They still haven't arrived. Friday evening we went down to buy something from the lobby. The clerk was gone for a really long time and we were growing tired of waiting. There were also people who had a complaint who were waiting on her. The bellhop eventually told us to leave our room number to have our room billed since there was no ETA on the clerk's return. I can't remember how long we waited but she was gone when we got there. We had a couple drinks at the bar and she still hadn't returned. Saturday we got back to our room around 5pm and housekeeping still hadn't been in there despite us placing the door hanger on the door indicating we were out and wanted our room serviced. We called the front desk and complained and requested more towels. Those were brought right up. Overall the hotel building was fine. The service was bad.
Kristen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice stay
The room was just absolutely comfy. Bed and pillows are just sooo nice, unfortunately our room doesn't have views so I can't say nothing about that. Really useful bedside table with usb connection so in case you have not an USA adapter you can charge your phone. Most of the staff was really kind. If I have to say two bad things are, lifts, they are too small, staff and guests use the same two ones that are available and you sometimes see yourself waiting for the lift around 5-10 minutes to go back to your room. It's not a big deal but when you where walking the hole day around New York is just a bit annoying, also we miss a mini fridge at the room, as bottles of water was just a welcoming, and coffee wasn't replace daily we liked to have some juice and water all the time fresh. It's so well located as you are in the middle of all the areas to visit and even if you want to visit some outlets or cities close a train station and bus station are really close. And obviously Times square just 10min walk. I'll recommend to everyone.
Sarah, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Good location
We stayed as part of our honeymoon. Location great for walking all around the city. Easy access to the train to get to and from the airport
Priscilla, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

voco Times Square South Hotel
Can strongly recommend voco to anyone wanting to stay near Times Square. Very modern, clean and well laid out. Staff were friendly and knowledgeable. For a solo traveller, like myself, this was a perfect and affordable hotel for midtown NYC. I would definitely stay here again.
View from Cityview room.
View from Cityview toom.
Darren, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location!
Beds were really comfortable! Rooms were really clean. The elevators are pretty slow. Customer service was excellent.
Karen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

Ariel, 5-night family trip
Verified Hotels.com guest review