Mercure Lyon Charbonnieres

Property class: 4
Charbonnieres-les-Bains hotel with restaurant and bar/lounge

Choose dates to view prices

Mercure Lyon Charbonnieres puts you within a 15-minute drive of Bellecour Square. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Cap Ouest, which serves French cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a sauna and a terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £77
includes taxes & fees
7 Nov - 8 Nov

Why we love this property

Culinary delights galore
Experience French cuisine at this hotel's restaurant and bar. Buffet breakfast offers vegetarian and vegan options with organic, locally-sourced ingredients.
Deep sleep experience
Guestrooms feature a customisable pillow menu and blackout drapes for perfect rest. The minibar offers refreshments without leaving bed.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Double Bed

A modern hotel room with a geometric-patterned wall, a large bed with multiple pillows, a bedside table with a lamp, and a nightstand with a phone and a cup.

Superior Room, 1 Double Bed

  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds

A hotel room with a bed, two sofas, a small table, and a chair.

Superior Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

A hotel room with a bed, pillows, a blanket, and a coat rack with a jacket and a bag.

Privilege, Room, 1 Double Bed with Sofa bed

  • Garden view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Room

Classic Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
78 bis route de Paris Route nationale 7, Charbonnieres-les-Bains, Rhone, 69260

What's nearby

  • EM Lyon Business School - 5 min drive - 1.7 km
  • Casino Le Lyon Vert - 5 min drive - 2.0 km
  • Bellecour Square - 18 min drive - 9.8 km
  • Westfield La Part-Dieu - 22 min drive - 13.6 km
  • Eurexpo Lyon - 39 min drive - 22.5 km

Getting around

  • Lyon (LYS-Saint-Exupery) - 43 min drive
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 70 min drive
  • Charbonnieres-les-Bains Les Flacheres Station - 8 min walk
  • Charbonnières-les-Bains Station - 20 min walk
  • Le Méridien La Ferrière Station - 24 min walk

Restaurants

  • ‪Volfoni - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Hem l'Orangerie - ‬6 min drive
  • ‪Café De La Place - ‬5 min drive
  • ‪Brioche Dorée - ‬8 min drive

About this property

Mercure Lyon Charbonnieres

  • Mercure Lyon Charbonnieres puts you within a 15-minute drive of Bellecour Square. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Cap Ouest, which serves French cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a sauna and a terrace.

At a glance

Hotel size

    • 60 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Sauna
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Handrails in stairwells
  • Step-free path to entrance
  • 7 steps to reach property

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cap Ouest – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 August to 23 August:
  • One of the dining venues
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Children & extra beds

  • Cots/infant beds are available for EUR 5 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March until 13 May.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Hotel Lyon Charbonnieres
Mercure Lyon Charbonnieres
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Charbonnieres-les-Bains
Mercure Lyon Charbonnieres Hotel Charbonnieres-les-Bains

Frequently asked questions

Does Mercure Lyon Charbonnieres offer free cancellation for a full refund?

Yes, Mercure Lyon Charbonnieres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Lyon Charbonnieres?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Lyon Charbonnieres?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Mercure Lyon Charbonnieres?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Lyon Charbonnieres?

No, this hotel doesn't have a casino, but Casino Le Lyon Vert (4-min drive) and Le Pharaon Casino (16-min drive) are both nearby.

What is there to do at Mercure Lyon Charbonnieres and nearby?

Mercure Lyon Charbonnieres has a 24-hour fitness centre and a sauna, as well as a garden.

Are there restaurants at or near Mercure Lyon Charbonnieres?

Yes, Cap Ouest offers French cuisine.

What's the area around Mercure Lyon Charbonnieres like?

Mercure Lyon Charbonnieres is only a short 8-minute walk from Charbonnieres-les-Bains Les Flacheres Station.

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Reviews

Mercure Lyon Charbonnieres Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The room was clean, air-conditioned. We arrived late and the staff had no problem to check us in. Free parking and quiet area. Easy to get to Lyon city center by car and by bus. Bus stop not far from hotel. We had everything we needed. Thanks.
Verified review

10/10 Exceptional

It was a Perfect stay
Verified review

10/10 Exceptional

I was very satisfied with my stay at this property. The breakfast was amazing. I would recommend this property without hesitation. You will not regret it.
Verified review

8/10 Very good

Lyon mecure

Stayed in this hotel on way to italy and on the way back to the UK. Found the staff to be helpful & friendly. Also recommend eating at the hotel restaurant... lovely food & great service. Will happily stay here again.
Verified review

4/10 Fair

It was dingy and felt old. The people were very nice, but I would not stay there again.
Verified review

8/10 Very good

Chambre conforme à la description, top pour les familles
Verified review

10/10 Exceptional

Chambre propre
Verified review

10/10 Exceptional

Très propre Bonne literie Calme
Verified review

10/10 Exceptional

RAS
Verified review

10/10 Exceptional

Tout était parfait !
Verified review

8/10 Very good

Personnel toujours accueillant Chambre pr
Verified review

10/10 Exceptional

Bon rapport qualité prix
Verified review

8/10 Very good

Chambre propre, confortable. Nuit calme sans bruit. Tout était agréable, de l’accueil à la découverte de la chambre, la nuit état paisible. Super!
Verified review

8/10 Very good

Bien
Verified review

6/10 Good

Staff semblait en formation: on n'a pas été en mesure de traiter la carte bancaire convenablement. Aussi, la cuisine était fermée pour le dîner. À l'exception du personnel, nous avons bien apprécié.
Verified review

10/10 Exceptional

Très bien
Verified review

8/10 Very good

Accueil

Hôtel très bien, par contre nous demander de payer une de nos 2 chambres alors qu'elles étaient payées en ligne, il a fallu presque 30mn pour monter en chambres passé minuit...
Verified review

10/10 Exceptional

TB

Parfait Excellent rapport qualité /prix
Verified review

10/10 Exceptional

Trés bien avec spa fonctionnel.
Verified review

10/10 Exceptional

👍

Tout était parfait
Verified review

8/10 Very good

Séjour agréable que se soit à l accueil au restaurant personnel très gentil chambre très propre Arrêt sûrement au retour
Verified review

10/10 Exceptional

Personnel très agreable Bonne literie
Verified review

10/10 Exceptional

Hôtel moderne et confortable
Verified review

10/10 Exceptional

Perfect hotel

Prima hotel met goede faciliteiten vriendelijk personeel. Mooie kamer.
Verified review

6/10 Good

Le cadre est agréablement calme, mais la climatisation ne fonctionne pas et ils n’ont pas de ventilateur à disposition. Je sais que nous sommes au mois de mai. Mais à Lyon au mois de mai, certaines journées sont lourdes et chaudes. Il me semble que pour un hôtel de ce standing, la climatisation est un élément DE BASE. En Asie, aux USA, au Moyen orient, et plus près de nous, en Espagne, ils ne sont pas si pingres avec le confort de leurs hôtes Bref, en hiver je conseille cet hôtel Au printemps je le déconseille fortement En été je ne sais pas, même si leur clim est supposée fonctionner, je ne l’ai pas testée