Guests
All properties in Newcastle-upon-Tyne, England, United Kingdom

Holiday Inn Express Newcastle - Metro Centre

3-star hotel with restaurant, near Intu

  • Free continental breakfast, free WiFi and free parking
From
£40

Image gallery

  • Holiday Inn Express Newcastle - Metro Centre
  • Holiday Inn Express Newcastle - Metro Centre
  • Room, 2 Single Beds, Accessible - Bathroom
  • Standard Room - Bathroom
  • Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre. Image 1 of 40.
1 / 40Holiday Inn Express Newcastle - Metro Centre
Clasper Way, Newcastle-upon-Tyne, NE16 3BE, England, United Kingdom
8.8.Fabulous.
  • Great service, very friendly and approachable staff, highly recommended.

    Aug 29, 2021

  • Excellent staff, nicely furnished room and excellent value for money. Plenty of choice…

    Aug 23, 2021

See all 585 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
Convenient
Shopping
Dining options
Safe
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 134 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe

For families

  • Free cots/infant beds
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Swalwell
  • Intu - 15-min walk
  • Chinatown - 4.1 mi / 6.5 km
  • Castle Keep - 4.4 mi / 7.2 km
  • Sage Gateshead - 4.6 mi / 7.5 km
  • Quayside - 4.9 mi / 7.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Double Bed with Sofa bed
  • Room, 1 Double Bed, Accessible
  • Room, 2 Single Beds, Accessible
  • Standard Room, 1 Double Bed

What’s around

Landmarks

  • In Swalwell
  • Intu - 15-min walk
  • Chinatown - 4.1 mi / 6.5 km
  • Castle Keep - 4.4 mi / 7.2 km
  • Sage Gateshead - 4.6 mi / 7.5 km
  • Quayside - 4.9 mi / 7.9 km
  • BALTIC Centre for Contemporary Art - 5.1 mi / 8.2 km
  • Gateshead Millennium Bridge - 5.2 mi / 8.3 km
  • Tyne Bridge - 5.2 mi / 8.4 km
  • St. James' Park - 5.3 mi / 8.6 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) 11-min drive
  • MetroCentre Station 16-min walk
  • Blaydon Station 26-min walk
  • Dunston Station 4-min drive
map
See on map
Clasper Way, Newcastle-upon-Tyne, NE16 3BE, England, United Kingdom

At a glance

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Polish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Sofa bed size double

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great Room louge – This lobby lounge specialises in international cuisine and serves dinner and light fare. A children's menu is available.

Fees & policies

PetsPay at property

  • Pets are allowed for an extra charge of GBP 20 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard and Preferential Card. Cash is not accepted.

Also known as

  • Express Newcastle Metro Centre
  • Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metrocentre
  • Holiday Inn Express Newcastle Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre
  • Express Newcastle Metro Centre
  • Express Newcastle Metro Centre
  • Holiday Inn Express Newcastle Metro Centre
  • Holiday Inn Express Newcastle - Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre
  • Holiday Inn Express Newcastle Metro Centre an IHG Hotel
  • Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle - Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre an IHG Hotel
  • Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
  • Hotel Holiday Inn Express Newcastle - Metro Centre

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Newcastle - Metro Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
  • Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 4:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, Great Room louge offers international cuisine. Nearby restaurants include The Angel (11-min walk), Ikea (13-min walk) and Pizza Hut (14-min walk).
  • Recommended spots to visit include Intu (0.8 mi) and Chinatown (4.1 mi), along with Castle Keep (4.4 mi) and Sage Gateshead (4.6 mi).
8.8.Fabulous.
  • 10.0.Exceptional

    Convenient location

    A few days visiting friends. Great location. Clean hotel. Helpful staff. Nice breakfast.

    4 night family trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic value

    Fantastic value for money. Staff were helpful, beds were comfy and the breakfast was great. We were able to get adjoining rooms for us and 3 young children which was a real bonus.

    Deborah, 1 night family trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Short Stay

    Very good price for room. Good selection of hot and cold breakfast. Lovely staff.

    Anthonette, 1 night family trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff

    All I can say is the staff are amazing very kind and do anything for you

    R, 15 night business trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay

    We booked thisnhotel as it was close to a dance comp we needed to attend, for the price we didnt expect much, but during our stay the staff at the Metrocentre were very helpful, chatty and pleasant. They were always busy and run off their feet during breakfast but they still wore a smile and were happy to help. We walked into our room and it smelt clean and not a bit of dirt or fluff in sight, we were really impressed with our stay. You wont be disappointed if you stay here. Our children loved staying here. Thank you very much to all of the staff - great team

    alexander, 5 night family trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super stay

    Super clean room and comfortable beds. Pet friendly rooms on the ground floor with easy access to outdoors. Convenient location for shopping and dining. Staff were polite, friendly and went up out of their way to ensure our stay was a good one. Bettter than expected free breakfast.

    Susan, 4 night family trip, Aug 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Room not as clean as I would have expected/liked. Hair on bathroom floor - not ours! Also I sat on the floor with my daughter & when I got up there was something dark & sticky on my trouser leg - not ours!

    Joanne, 2 night trip with friends, Aug 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff were amazing!

    All of the staff at HIE Newcastle Metrocentre are really friendly and helpful. They are always on hand to help with anything and nothing is too much trouble. The welcome and attitude throughout the stay made it a very enjoyable one. Breakfast was really good with a nice variety of options available. Good room, only slight issue we had was that the room was abit hot throughout. A fan was provided though to keep the room as cool as possible. Overall a really good value stay.

    Gareth, 5 night family trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great.

    Perfect for what we needed. Room was a little hot but I guess that’s the time of year, staff were super helpful with dietary requirements and I felt happy to eat with my allergies. Room was clean and well laid out. Great stay. Thank you.

    Katie, 3 night family trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    Great hotel. Breakfast was great & could bring back to the room.

    2 night family trip, Jul 30, 2021

    Verified Hotels.com guest review

See all 585 reviews