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Novotel Marseille Est Porte d'Aubagne

Photo gallery for Novotel Marseille Est Porte d'Aubagne

Exterior
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Minibar, individually furnished, desk, laptop workspace

Overview of Novotel Marseille Est Porte d'Aubagne

UNESCO Sustainable Travel Pledge

Novotel Marseille Est Porte d'Aubagne

4.0 star property
4-star hotel in 11th Arrondissement with outdoor pool and restaurant

7.6/10 Good

367 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is £76
Price available on 18/12/2022
Map
184 Avenue De Saint Menet, Marseille, Bouches-du-Rhone, 13011
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Business centre
  • 9 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In 11th Arrondissement
  • Velodrome Stadium - 17 min drive
  • Prado Beach - 22 min drive
  • Old Port of Marseille - 21 min drive
  • Grand Port Maritime de Marseille - 23 min drive
  • Cassis Beach - 24 min drive
  • Marseille Provence Cruise Terminal - 30 min drive
  • Plan de Campagne - 29 min drive

Getting around

  • Marseille - Provence Airport (MRS) - 34 min drive
  • La Barasse Station - 6 min drive
  • Saint-Marcel Station - 6 min drive
  • La Penne-sur-Huveaune Station - 10 min walk

Restaurants

  • Comme à la Maison - 9 min walk
  • Le Santiago - 12 min walk
  • Courtepaille - 18 min walk
  • L'Art des Mets - 19 min walk
  • Nem de la Millière - 19 min walk

About this property

Novotel Marseille Est Porte d'Aubagne

Adjacent to a golf course, Novotel Marseille Est Porte d'Aubagne is a great choice for a stay in Marseille. Guests can take a dip in the outdoor pool or grab a bite to eat at Novotel cafe, which serves breakfast, lunch and dinner. A poolside bar, an outdoor tennis court and a snack bar/deli are other highlights at this upmarket hotel. The pool and helpful staff get good marks from fellow travellers.

Languages

Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu
  • Children's games
  • Pool gate
  • Fence around the pool

What to do

  • Bike tour information
  • Golfing nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (2056 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Golf caddy on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 18 holes of golf
  • An outdoor pool
  • Arcade/games room
  • Outdoor tennis court

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Novotel cafe – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16.50 per person (approximately)
  • Late checkout can be arranged for an extra charge of EUR 25

Children & extra beds

  • Rollaway beds are available for EUR 12.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from April 15 to October 01

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Marseille Est
Novotel Est Hotel Marseille
Novotel Est Marseille
Novotel Marseille Est
Novotel Marseille Est Hotel
Novotel Marseille
Novotel Marseille Est
Novotel Marseille Est Porte d'Aubagne Hotel
Novotel Marseille Est Porte d'Aubagne Marseille
Novotel Marseille Est Porte d'Aubagne Hotel Marseille

Frequently asked questions

Does Novotel Marseille Est Porte d'Aubagne offer free cancellation for a full refund?
Yes, Novotel Marseille Est Porte d'Aubagne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Marseille Est Porte d'Aubagne?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Novotel Marseille Est Porte d'Aubagne on 18 Dec 2022 start from £76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Marseille Est Porte d'Aubagne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Marseille Est Porte d'Aubagne?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Novotel Marseille Est Porte d'Aubagne?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Marseille Est Porte d'Aubagne?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Novotel Marseille Est Porte d'Aubagne?
You can check in from 3 PM - 5:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 25. Contactless social distancing and check-out are available.
What is there to do at Novotel Marseille Est Porte d'Aubagne and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and an arcade. Novotel Marseille Est Porte d'Aubagne also has a garden.
Are there restaurants at or near Novotel Marseille Est Porte d'Aubagne?
Yes, Novotel cafe offers garden views. Nearby restaurants include Comme à la Maison (9-min walk), Le Santiago (12-min walk) and L'Un Des Sens (2 mi).
What's the area around Novotel Marseille Est Porte d'Aubagne like?
Novotel Marseille Est Porte d'Aubagne is in 11th Arrondissement, a short 19-minute walk from Chateau de la Buzine.

Overall score and ratings

7.6

Good

7.6/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.1/10

Property conditions & facilities

6.6/10

Eco-friendliness

4/10 Fair

1-night business trip
Verified Hotels.com guest review

2/10 Poor

Don't book it
This is not a 4* hotel, it is a budget hotel. It wasn't clean, it smelled, the decor was seriously out of date, staff unhelpful. I've stayed in better 2* places.
Nav, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed longer than expected
We turned up to Marseille very late in the evening due to car trouble and didn’t have many options for accommodation. The staff were very accommodating and made our stay comfortable considering the current situation with COVID. Nice pool and clean rooms. Good enough that we booked a further 2 nights.
Westley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The children enjoyed the swimming pool, table football and the tennis court. The restaurant was good - the young male waiter was fantastic, he never stopped moving around helping people! Parking was easy and had really good access to the national park between Casis and Marseille.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very good

Good stay. Good breakfast. Friendly, helpful staff
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Surprisingly good restaurant. Convenient and good food at reasonable prices. Room was good size.
Gene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was amazing and very conventional
Hotel was amazing with very conventional bedroom and breakfast. Nothing too fancy and it is a bit off Marseille's city center (maybe 20 min drive) but since we had a car it was totally fine and great to commute to other places during our stay. It was very clean and very much well kept. Breakfast service was slightly a nuisance having to constantly ask for cutlery, plates, mugs, etc. but other than that, staff always attended to our request (with a slightly forced French smile).
Christian, 4-night romance trip
Verified Hotels.com guest review

2/10 Poor

It was a complete and utter nightmare from start to end and I wish to put in a formal complaint!
Sajid, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stay was good but nothing to do near by without a car
3-night trip with friends
Verified Hotels.com guest review