ANA Crowne Plaza Chitose by IHG

Property class: 4
Hotel with 2 restaurants, near Aoba Park

Choose dates to view prices

ANA Crowne Plaza Chitose by IHG puts you within a 10-minute drive of Aoba Park and New Chitose Airport Onsen. Guests can visit the fitness centre for a workout or grab a bite to eat at HASKAP The Garden, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a snack bar/deli and a garden. Fellow travellers say good things about the helpful staff and overall property condition.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness centre
  • Room service
  • 11 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli

Feel at home (6)

  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is £86
additional charges may apply
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Room, 2 Single Beds (up to 3 guests)

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Premium Room, 2 Single Beds (up to 3 guests)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premium Room, 2 Single Beds

A hotel room with two beds, a desk, a television, and a view of the city.

Premium Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Premium Room

A hotel room with a bed, a headboard, a wall-mounted light, and a power outlet.

Premium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed (High Floor)

Room

Standard Room, 1 Queen Bed (High Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Room, 1 Queen Bed

A hotel room with a large bed, a small table, a chair, a TV, and a view of a building outside.

Premium Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds (High Floor)

A hotel room with a large bed, a desk, a chair, a window with curtains, and a city view.

Standard Room, 2 Single Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Junior Suite, 2 Double Beds, Balcony (Wing Building)

A hotel room with a large bed, a TV, a seating area, and a city view.

Junior Suite, 2 Double Beds, Balcony (Wing Building)

9.0 out of 10
Wonderful
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, Multiple Beds (High Floor)

A hotel room with two beds, a TV, and a city view.

Standard Room, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, pillows, a nightstand, and a lamp.

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (High Floor)

A hotel room with two beds, a desk, a chair, a small table, and a view of the sky through the window.

Suite, 2 Bedrooms (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free wired internet

View all photos for Junior Suite, 2 Double Beds (High Floor)

A hotel room with a large bed, a flat-screen TV, a seating area with a chair and table, and a city view through the window.

Junior Suite, 2 Double Beds (High Floor)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 Single Bed

Room

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed (Super King)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city through a large window.

Premium Room, 1 King Bed (Super King)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 3 Single Beds (Separate Bath / Walk-in Shower)

A hotel room with two beds, a desk, a chair, a small table, a lamp, and a view of the city.

Premium Room, 3 Single Beds (Separate Bath / Walk-in Shower)

  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

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About the area

Map
2-2-1 Hokuei, Chitose, Hokkaido, 066

What's nearby

  • Chitose Salmon Aquarium - 14 min walk - 1.2 km
  • Aoba Park - 19 min walk - 1.6 km
  • New Chitose Airport Onsen - 12 min drive - 9.3 km
  • Lake Shikotsu - 25 min drive - 30.4 km
  • Daiwa House Premist Dome - 43 min drive - 38.5 km

Getting around

  • New Chitose Airport (CTS) - 11 min drive
  • Sapporo (OKD-Okadama) - 52 min drive
  • Minami-Chitose Station - 7 min drive
  • Sapporo Beer Teien Station - 7 min drive
  • Chitose Station - 8 min walk

Restaurants

  • ‪サイゼリヤ - ‬5 min walk
  • ‪もりもと千歳本店 - ‬10 min walk
  • ‪マクドナルド - ‬9 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪餃子の王将 - ‬4 min walk

About this property

ANA Crowne Plaza Chitose by IHG

  • ANA Crowne Plaza Chitose by IHG puts you within a 10-minute drive of Aoba Park and New Chitose Airport Onsen. Guests can visit the fitness centre for a workout or grab a bite to eat at HASKAP The Garden, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a snack bar/deli and a garden. Fellow travellers say good things about the helpful staff and overall property condition.

At a glance

Hotel size

    • 438 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • Karaoke
  • Pool table
  • Hiking/biking trails nearby

Working away

  • 11 meeting rooms
  • Conference space (10764 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping

Special features

Dining

HASKAP The Garden – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Shikotsu Robata Grill – This seafood restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Astral – This bar only serves light fare. Open daily.
The Park Bar – This sports bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3400 for adults and JPY 1700 for children

Children & extra beds

  • Rollaway beds are available for JPY 3000 per night

Pets

  • Service animals exempt from fees

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel

Frequently asked questions

Does ANA Crowne Plaza Chitose by IHG offer free cancellation for a full refund?

Yes, ANA Crowne Plaza Chitose by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ANA Crowne Plaza Chitose by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ANA Crowne Plaza Chitose by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at ANA Crowne Plaza Chitose by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at ANA Crowne Plaza Chitose by IHG and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as 2 bars, a fitness centre and a garden.

Are there restaurants at or near ANA Crowne Plaza Chitose by IHG?

Yes, there are 2 on-site restaurants, featuring international cuisine.

What's the area around ANA Crowne Plaza Chitose by IHG like?

ANA Crowne Plaza Chitose by IHG is a short 8-minute walk from Chitose Station and 17 minutes' walk from Chitose Salmon Aquarium.

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Reviews

ANA Crowne Plaza Chitose by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

7.8

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, with a great variety and high-quality food. (34 reviews)
  • The hotel's restaurant offers a variety of delicious food options with a convenient location and friendly staff. (29 reviews)
  • The airport shuttle service was convenient, reliable, and had helpful drivers. (18 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Airport
Room
Service staff
Location
Shopping malls
Train station
Taxi
Restaurant
Breakfast
Bed

Reviews

Verified review

10/10 Exceptional

We stayed 2nights in this hotel with friends. the room was very clean and well managed with enough space and the staff was very kind and helpful. Strongly recommend to stay this hotel.
Verified review

10/10 Exceptional

Wonderful stay and excellent restaurants.
Verified review

10/10 Exceptional

breakfast was wonderful!
Verified review

10/10 Exceptional

great place to stay and great location next to a mall
Verified review

10/10 Exceptional

Great staff and rooms
Verified review

10/10 Exceptional

Great quality room, convenient location and excellent on site facilities
Verified review

10/10 Exceptional

Quit room, restful night and an excellent buffet breakfast!
Verified review

10/10 Exceptional

Thanks to you, I was able to rest comfortably and return well. We stayed in room 4401, 26th ~29th July and I believe we may have left a Bible, a paper notebook, and Apple AirPods in the room. Could you please check whether they have been found and let me know? I apologize for the inconvenience, and I would greatly appreciate your confirmation.
Verified review

10/10 Exceptional

Clean rooms good restaurant
Verified review

10/10 Exceptional

Great room. Nice service.
Verified review

10/10 Exceptional

A very nice hotel with dining options on site.
Verified review

10/10 Exceptional

Good food and drinks at the hotel.
Verified review

10/10 Exceptional

Nice really quiet, clean hotel
Verified review

10/10 Exceptional

All so comfortable and efficient!
Verified review

10/10 Exceptional

Quiet, very convenient to the airport, and there are many places to eat nearby
Verified review

10/10 Exceptional

It was a really nice stay! Great condition, nice suite, clean and comfortable!
Verified review

8/10 Very good

Staff are good but the shuttle bus to airport only a few in the morning
Verified review

10/10 Exceptional

Crowne Plaza Chitose is about a $20 taxi ride from the airport. There is no airport shuttle service unfortunately. It’s a nicely appointed hotel with a Family Mart in the lobby which is extremely convenient, and it’s situated next door to Aeon Mall with restaurants, shops, food court and a basement supermarket. There is a clean coin operated self service laundromat in the lobby which requires 200-300yen to wash and dry. A game bar and large restaurant with a beautiful outdoor area are also on the lobby floor. We only had cocktails and sandwiches with fries in the bar which were very tasty and served by a friendly English speaking bartender. The front desk staff were also English speakers making it easy to get information. They were courteous and helpful from the time I communicated through email from home till our checkout. Ryogo Kamoda, the front office manager was very accommodating and friendly. Although the hotel is under construction on the outside, we were not inconvenienced or disturbed by any noise. ANA Crowne Plaza Chitose helped to make our last days in Hokkaido memorable and made us decide that we would return soon. The only downside of this airport hotel is not having an airport shuttle. Hopefully, they will have one the next time we visit.
Verified review

8/10 Very good

Convenient for the airport. Great selection of food for the buffet breakfast
Verified review

10/10 Exceptional

The front desk staff were very professional and helpful.
Verified review

10/10 Exceptional

We loved our room. It was the perfect way to end our trip. There was plenty of space for our four suitcases, everything was clean, and we had a lovely view from the 10th floor. The breakfast buffet was quite good as well.
Verified review

10/10 Exceptional

Perfect location near the airport after a late arrival.
Verified review

10/10 Exceptional

The breakfast is one of the best anywhere! So good! Rooms are comfortable, staff are incredibly helpful. I highly recommend this hotel!
Verified review

8/10 Very good

The hotel is dated but in a good location next to Aeon Mall where there are a lot of restaurants and shopping
Verified review

10/10 Exceptional

Excellent check-in experience, clean and spacious room. Excellent recommendation by check-in counter to eat monkfish at the hotel’s in-house Japanese restaurant. There was a convenience shop near hotel check-in. Huge hotel reception area with beautiful Christmas decorations. 3 mins walk to huge Aeon Mall. Free airport shuttle bus with helpful driver. Will come back to this hotel again.