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Crowne Plaza London - Battersea

Luxury hotel in Battersea with spa and indoor pool

  • Free WiFi

Image gallery

  • Suite, 1 King Bed, Non Smoking - Living Area
  • Suite, 1 King Bed, Non Smoking - Living Area
  • Suite, 2 Bedrooms, Non Smoking - Living Area
  • Suite, 1 King Bed, Non Smoking - Bathroom
  • Suite, 1 King Bed, Non Smoking - Living Area
Suite, 1 King Bed, Non Smoking - Living Area. Image 1 of 13.
1 / 13Suite, 1 King Bed, Non Smoking - Living Area
London's Vertical Gateway, London, SW11 3BE, England, United Kingdom
8.2.Very good.
  • We arrived 2.30, rooms were not ready. We went to use their parking only for them to drop…

    Nov 1, 2020

  • clean, large room with an amazing king size bed and great bathroom. Service was excellent…

    Feb 29, 2020

See all 109 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK) and Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 78 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Battersea
  • Stamford Bridge Stadium - 32-minute walk
  • Clapham Common - 41-minute walk
  • Natural History Museum - 44-minute walk
  • Sloane Square - 45-minute walk
  • Victoria and Albert Museum - 45-minute walk

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Enter dates for 2 guests

Guests

Location

London's Vertical Gateway, London, SW11 3BE, England, United Kingdom
  • In Battersea
  • Stamford Bridge Stadium - 32-minute walk
  • Clapham Common - 41-minute walk

What’s around

Landmarks

  • In Battersea
  • Stamford Bridge Stadium - 32-minute walk
  • Clapham Common - 41-minute walk
  • Natural History Museum - 44-minute walk
  • Sloane Square - 45-minute walk
  • Victoria and Albert Museum - 45-minute walk
  • Science Museum - 2.4 mi / 3.9 km
  • Imperial College London - 2.5 mi / 4.1 km
  • Kensington High Street - 2.5 mi / 4.1 km
  • Kensington Gardens - 2.6 mi / 4.2 km
  • Harrods - 2.7 mi / 4.3 km

Getting around

  • Heathrow Airport (LHR) 26-min drive
  • London (LCY-London City) 51-min drive
  • Gatwick Airport (LGW) 66-min drive
  • London (LTN-Luton) 49-min drive
  • Clapham Junction Station 15-min walk
  • London Wandsworth Town Station 16-min walk
  • London Imperial Wharf Station 19-min walk

At a glance

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 25 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2009
  • Lift
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Bulgarian
  • English
  • French
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Romanian
  • Russian
  • Spanish
  • Swedish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay films
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Verta has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

Guests under 18 years old are not allowed in the spa.

Dining

JOSPA Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in public areas for GBP 6 (rates may vary)
  • Full breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self-parking costs GBP 25 per night
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Crowne Plaza London Battersea Hotel
  • Crowne Plaza London - Battersea Hotel London
  • Crowne Plaza London Battersea
  • Crowne Plaza London - Battersea Hotel
  • Crowne Plaza Battersea Hotel
  • Crowne Plaza London - Battersea London
  • Crowne Plaza London Battersea an IHG Hotel
  • Crowne Plaza London - Battersea Hotel London
  • Crowne Plaza London Battersea
  • Crowne Plaza Battersea
  • Crowne Plaza London - Battersea England
  • Crowne Plaza London Battersea
  • Crowne Plaza London - Battersea Hotel
  • Crowne Plaza London - Battersea London
  • Crowne Plaza London Battersea an IHG Hotel

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 25 per night. Parking spaces may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 11:30 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
  • Yes, JOSPA Restaurant offers British cuisine. Nearby restaurants include Bella Mia (6-min walk), Gazette (7-min walk) and York Cafe (7-min walk).
  • Crowne Plaza London - Battersea has a spa and an indoor pool, as well as a steam room.
8.2.Very good.
  • 10.0.Exceptional

    Night away

    Overall was very good, staff are well mannered and food was decent.

    Jermaine, 1 night trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Location was quite difficult to find, after given directions to the carpark it wasn’t working and had to drive back to the hotel to gain access. As we arrived quite late we tried to order room service only to be told the kitchen is closed for maintenance. We then tried to use the spa in the morning again to be told it’s closed for maintenance. We should have been told this prior to booking, on booking and certainly on arrival. A central London hotel of this star rating its extremely poor

    Mal, 1 night business trip, Feb 10, 2020

    Verified Expedia guest review

  • 8.0.Very good

    We got to check in and the give us a complimentary upgrade

    Jake, 1 night trip, Jan 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely rooms and got an upgrade to executive level on arrival. A little hard to get to on public transport but only a 10 min walk to Clapham Junction

    1 night romance trip, Jan 4, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Enjoyed staying here.

    2 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Average hotel

    When checking in only one receptionist took ages to check in. I also had to park my car and the barrier wouldnt go up. The fire alarm went off twice, the first room they gave was without a good view. Overall wasnt the worest but also wasnt the greatest.

    Kelly, 1 night trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Very noisy hotel Several functions in progress close by to accommodation

    1 night romance trip, Dec 14, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Air conditioning in the gym wasn't working, making it unbearably hot during workout. Basement (where the gym is) and lift areas had bad drains smell. Very loud party on Saturday night, during which the fire alarm went off 3 times. Very stingy with beverage supplies: only enough milk for one drink each, and no milk at all on our last day.

    3 night family trip, Dec 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I like the fact that I could go outside basically into the roof via my balcony. I also really liked the view.

    1 night romance trip, Oct 26, 2019

    Verified Expedia guest review

  • 6.0.Good

    A good sleep marred by poor restaurant service.

    Interesting location right next to Battersea Heliport. The room was clean with the right facilities although the lighting made finding things in the black painted alcoves difficult. The bed was very comfortable and we had a good night's rest. Eating in the restaurant, on the other hand, was much more problematic. We had booked a window table but were shown to another: when we asked for a window table again there was one available. When choosing some wine, we asked if one was sweet or dry. The staff didn’t know so they opened a bottle, tasted it, and pronounced it to be sweet - we chose anther wine. (A google search later described the wine as dry!) When ordering the food, it was obvious that the waiting staff did not know the menu items so we had to order blindly. Then came a very long wait for the meal. After some customers had left without eating, we chased up our order and was told that it was the next to be cooked. Overall, the restaurant staff gave to impression that it was their first day which needed more than a smiling manager to sort out. We later learned that ALL the restaurant staff were new.

    1 night trip, Sep 14, 2019

    Verified Hotels.com guest review

See all 109 reviews